Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Amazing experience. This was our second stay at this resort. We thoroughly enjoyed the amazing view and service. Carlos at the Sushi Skybar was a fantastic waiter.

We come to Cabo every single year and we tried many resorts in the past from Dreams resort to Grand Velas. It was our first time at Grand Fiesta. Unfortunately, one interaction at the front desk significantly overshadowed what had otherwise been a wonderful visit. As long staying guests, we expected a basic level of courtesy and professionalism. Our interaction with a front desk employee named Horacio was disappointing. He did not listen to our concerns and communicated in a dismissive and unprofessional manner. His tone felt condescending, and the interaction left us feeling uncomfortable and unheard. Rather than attempting to assist or clarify the situation, the exchange detracted from our overall impression of the resort. This experience did not align with the hospitality standards we experienced from the rest of the staff. On the side note - We want to give special kudos to Isaac, Roberto, Juan, Noella, Christopher, and Alexandro for their professionalism, kindness, and excellent service throughout our stay. They genuinely made our experience enjoyable and memorable.

Extremely disappointing stay at Grand Fiesta Americana. Check-in was painfully slow, only two parties ahead of us, yet we waited 40 minutes with no explanation. Rooms are old, dark, and outdated. The AC was unbearably loud, so we couldn’t even use it at night, super hot. The bed and bedding were very uncomfortable, writing this at 3 AM, still unable to sleep. Food was another major letdown. Blu and the Italian restaurant were decent, but everything else ranged from poor to nearly inedible. Breakfast buffet was very mediocre. Food service was unacceptably slow. Waiting 30–60 minutes just for food to arrive was the norm at almost every restaurant. Outdoor dining areas were full of flies, and somehow coffee costs extra at this expensive all-inclusive resort. When sitting at the beachfront, we often could not find any staff to take our order at all. After waiting for long periods without anyone checking on us, we were forced to walk back and forth to the bar ourselves just to get drinks or place orders. There are far better options in Los Cabos at this price point. Not recommended for families, couples and anyone seeking a relaxing vacation.

Carlos at Sushi bar is the best! Not only was he an attentive server but he helped us sort out some things missing in our room. He is our favorite!

Armando conde, at the martini bar was the GOAT! Grand Club rooms are very nice, great location with extra perks. Italian restaurant was amazing!