Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

We had a great trip! The food was amazing and the service was exceptional. Maria in the Grand Club Lounge was especially wonderful. She provided superb customer service and made us feel special every time we entered the club. We have been to the resort multiple times and will definitely return.

This is our favorite resort in Cabo!! Maria in the Grand Club Lounge was My favorite person at the resort!! Outstanding service!!!! She always had what I needed before I would even ask. She would be a good reason to upgrade to a Grand Club room.

Regarding the Club: We are members, and like the resort very much. We also have been to Cancun and Cozumel FA properties. If you are thinking of joining, here's what to know: The technology is terrible. Phone calls sound like 1995 internet-to-voice calls. Very scratchy and hard to hear (this is true of every call I've made in 5 years). I just made a reservation for a friend to stay with us and got 3 different price quotes and it took 40 minutes out of my day. The web site is also terrible- a member should be able to do everything on the website with their points (bank them for next year, borrow them from next year, book all-inclusive) and not have to make a call that takes forever (everything you ask requires a hold). I have no idea what they do while having to listen to the music. Really primitive, frustrating technology. On the last two visits to FAVC people got diarrhea. Last time my wife and I both lost a day or two of vacation being sick, and we only ate and drank at the resort. We got that bug there. That should not happen at a resort like this. I suggest you are careful about what you eat and drink there until they raise their standards. I got a written quote via email- answered the email with a YES but got no response- and when I called next day the price went up by $300. They won't even honor their own quote for 24 hours. Even the airlines do that. If you take the sales meeting, set a timer, and tell them they have that much time to say what they need to say. My "no more than 90 minutes" took TWICE that, and I had to stand up and start yelling to get out. So- those are the negatives. We do think it is a beautiful place (Cabo property) and enjoy vacationing there. The spa is great. I enjoy it when they have music/shows. The staff is nice. The need a better system to have free lounge chairs available as people stake them out before breakfast and keep them all day even if they only use them for a couple hours. I'm not upgrading any status while these technology problems exist.

Fantástico siempre que vamos ya sea en familia o con amigos, con mucha calidez en el servicio por parte de cada uno de los colaboradores. Instalaciones en excelentes condiciones y siempre buscando renovarlas. Muy buenos beneficios tras la plática de ventas.

Increíble hotel, la comida muy rica, en especial el restaurante de sushi. Puedes pasar unas vacaciones agradables con tu familia. Todo el personal es muy amable y atento. Le dieron un pastel y adornaron la habitación por el cumpleaños de mi hijo. Encantados con todo.