Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

The resort is spread out and they don’t tell you where the different classes of rooms are. The room we booked was a golf cart ride away, down 3 flights of stairs (no elevator). We asked our driver if he could contact the desk. He was very helpful and they got us a room on the ground floor very close to the main building. Only certain restaurants are open for each meal time. Most of them are outdoors (it’s hot in Mexico). The food is ok, nothing to write home about. The water was drinkable. The drinks are light on alcohol. We ordered room service one day for breakfast, and the guy said he would come back in an hour to pick up plates. Never came back. Called 3 times to finally get someone to take the plates (8 hours later). They make you wear a wristband with a rfid chip. Opens your room and was supposed to mope the club level gates. Our chips had to be reprogrammed. Which meant we both had to go back to the front desk. The minibar/fridges were not restocked till the third day, after we called. When you turn the tv on, the channel that comes up says no signal. No instructions to turn to another channel. We called and no one showed up or told us. There is no map or sheet to tell you how to get to, or where the restaurants are. No layout of the resort so you can get from place to place. The servers and cart guys are very nice and helpful. Getting ready for the wedding, we found that the only outlet in the main bathroom had no power. Gfci would not test or reset. There are no fan vents in the bathroom. There are few handrails anywhere on the stairs. We were there for a beach wedding, you would think they would have mats in the sand from the sidewalks to the wedding area. Only had mats down the aisle and where the bridesmaids and groomsmen lined up. The reception was outdoor. You would think that in Mexico, a resort with a Mexican restaurant, the restaurant would be open for lunch and dinner; not just dinner. I would not recommend this resort. P.s. they charge you 79 pesos per day as a beach charge.

Juan Carlos was amazing loved the Mexican coffee. Love this resort. Food and service was excellent.................

Amazing service!!!! Excellent drinks friendly hospitality. Samuel, Victor, Adriana and Mina professional professionals.

Samuel was outstanding, provides superb service. The stay at this resort is wonderful with friendly people everywhere. The rooms and beds provide a very restful night, ensuring you are rested to start each day fresh and ready to party.

Alex in vina Del Mar is fantastic. He has our table ready as soon as we see him. Great service all around. Can’t wait to go back