Grand Velas Los Cabos

4.5 Stars Things I loved about Grand Vegas Los Cabos: - Assortment of quality food options (absolute fav and a Must was Frida with least fav being Velas 10) - Bella Experience - Attentive Staff - Clean Property - Ability to book and plan everything before arriving in advance Kids Club Staff (Alejandra, Sofia, Ale, Yaneli & Karla) were so amazing. One of my girls is shy and not a fan of being left at kids clubs and cried when we left the first time. The staff sent me pictures and messages that she was doing well. I love that they’re not just sitting and rotting in front of a tv and that they always have fun activities planned. I also really appreciated that parents can participate as well if they have one under 4, like we did. Things I thought could use work: - Spa staff (front desk didn’t seem in a hurry and were the least pleasant to interact with. I stopped by after my experience the next day because I saw they had a kids spa and went to inquire and was told they were all booked and would get back to me, but never did) - We got brought receipts to sign after every meal and only learned during the latter part of my trip that tipping was expected and not appreciated. One of my waiters was not the kindest because we didn’t tip, but I did leave a large tip when I checked out. This put a sour taste in my mouth about my whole experience. If you tell guests tipping is included when booking, but extra is appreciated, when I’m in vacation, this is not on the forefront of my brain. I def would’ve brought extra cash had I known. - The kiddie pool slash splash pad is away from the 3 Main pools (I get why mostly), so if you have kids that can swim and little ones that cannot, it makes it less than ideal because then one parent/adult will need to be at the splash pad and one will be at the main pools. - My family are big junk food fans so we often had to call and ask for chip refills since in-room restocking wasn’t the “fastest” (the first couple days we got no refills of chips or drinks) We did come at a time when it was low season and they were at less than half capacity, so if you come, I def recommend booking dinners, spa, activities and excursion in advance! Also- If you’re expecting certain things in your room when you arrive for your kiddos, like what they post through insta for kids, I would not expect that. We were celebrating our daughter’s birthday and had 3 kids and there was nothing for them, we had to ask. We had a good time but I think we had certain expectations, so if you adjust those (and don’t look at their insta or fb), you’ll be fine.

Our stay at Grand Velas Los Cabos was amazing from start to finish. A special shoutout to our personal concierge Josue, who went above and beyond every step of the way — from booking our dinners to organizing fun activities for the kids. We left with unforgettable memories and can’t wait to return!

Grand Velas has excellent service, accommodations and dining. All of the staff were great, especially our concierge Gianni. Gianni provided just the right level of service - friendly, attentive and helpful without being bothersome at all. Everything was very clean; there were no issues with the housekeeping. The food, drinks and decor at the restaurants and pool side were excellent - gourmet level. We only ordered room service once. A couple of items were missing, but that was quickly resolved. However, the food wasn’t great. The resort is very relaxing. And there seems to be plenty of activities for children. I’d recommend this resort for families with young children or couples that want to chill at the adults only pool and enjoy the dining and downtime. It’s not a very lively vibe though, so teens and younger couples might miss that. I’d recommend the resort add more live music, shows and activities.

We had an incredible family vacation at Grand Velas. The pool area was beautiful and the pool staff were fantastic...super friendly and always helpful. Every restaurant we tried offered excellent service and top quality meals. Our favorite restaurant this go around was Velas 10...must try! We also had a wonderful experience with the Kids Club during our stay. The staff were absolutely amazing....friendly, caring , and full of energy. From the moment we dropped off our child we felt completely at ease knowing he was in great hands. They go above and beyond to make each day fun and exciting with creative activities, games, crafts and even themed events. It was clear the team truly enjoys what they do. Special thanks to all the ladies Alejandra, Yaneli, Sofia, Ale and Karla for making such a positive impact. We're grateful for the memories our child will carry with him. We can't forget to mention Antonio our Concierge for making our boy's birthday memorable and always ready to help make sure any needs or concerns were taken care of. Thank you!!

The whole trip was amazing from beginning to end. From the time we got there until the time we left, we felt like royalty. Their customer service is top-notch. My concierge Alexis was amazing and mad sure that myself, my wife and kids got anything we needed. From the morning buffets to the late dinners and everything in between the food was amazing! I recommend this place 110%! The good old saying of you get what you pay for stands strong on Grand Velas Los Cabos. Make my review the reason you book your trip here, you won’t regret it. I didn’t!