Hilton Cancun, an All Inclusive Resort
Cancun, Mexico
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About the Hotel
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our secluded resort features 12 dining experiences, including 5 specialty restaurants, a 68,000 sq. ft. indoor-outdoor convention center, a health club, and spa offerings. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes. Large and modern, our rooms and suites provide several options ideal for family getaways, romantic retreats, reunions with friends – as well as events and celebrations of all kinds. Upgrade to a suite for sweeping sea views and spacious living and dining areas, or choose a room with a swim-up balcony.
Location
Hilton Cancun, an All Inclusive Resort
Carretera Federal Libre 307 Cancun-Tulum 248+868
SM-36 MZ-1, L-1-01 UPE-1E, Benito Juarez
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Pet Friendly
- Dining
- Outdoor Dining
- Pool Bar
- Cafe
- Bar
- Room Service
- Ice Cream Bar
- Restaurants
- On-Site Amenities
- Concierge
- Pool
- Shuttle Service
- Laundry Service
- Gift Shop
- Fitness Center
- WiFi
- Terrace
- Indoor Pool
- Valet Parking (fee may apply)
- Outdoor Pool
- 24-Hour Front Desk
- ATM
- Self Parking (fee may apply)
- In-Room Amenities
- Air Conditioning
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Blackout Curtains
- Activities
- Yoga
- Volleyball
- Business
- Meeting Rooms
- Conference Facilities
- Family
- Kids Club
- Teen Center
- Playground
- Arts & Crafts
- Water Splash Park
- Nearby
- Beach
- Interests
- All Inclusive
- Beach
- Hotels
Reviews for Hilton Cancun, an All Inclusive Resort
Rude bar staff
A bar in the lobby had the worst customer service I have ever seen in a hotel. Ordered a drink and water from the ceiling above dropped into my glass. Told the male bar worker (Joel) who replied “So, just means your blessed. Asked him to change my drink, he spilt it down the sink and walked off”. If it was so blessed I asked him to drink it as he could do with the luck. RUDE!
Jessica L
Family vacation
Great family fun. Food was great! Hotel was clean. The staff was very on point they didn’t miss a beat. Our family definitely will be coming bac!
Steven A
Best hotel ever
All the waiters are very helpful and the entertainment staff too Roxy made very good caramel lattes and was very fun 10/10 stay
Sam S
Food experience
Steaks restaurant is like golden coral or worse Service excellent . Then later we went to the sushi place we were disappointed with the food no good presentation and was not testy One more thing entertaining bad. 80s music at the pool. The show terrible they should have mariachi, mayas dance.
patricia l - Kapolei, Hawaii
Great family resort
This resort is perfect for families. Overall, the staff were kind and always greeted us with warm smiles, making every encounter a pleasant experience. What stood out the most was Antonio at the lobby bar—his coffee cocktail and the way he explained and served it with such warmth and friendliness will always stay in my memory. I’ve visited more than twenty resorts in Cancun, but this is the first time I felt compelled to leave a review because it was that memorable. As a trip with a baby, it was so good that we would definitely want to return. Traveling with a baby can be challenging, and I know that sometimes people may not like the sound of a baby crying. However, the staff here were always understanding, proactive in solving any issues, and went out of their way to reassure us and check several times to make sure our baby was doing well. From Antonio and the café staff, to the restaurant staff, the front office team, and the online chat support—everyone was so friendly. It was a wonderful trip, and I highly recommend this resort, especially for families traveling with little ones.
youngp152
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