Live Aqua Beach Resort Cancun

Beautiful clean resort. Staff was wonderful but a few names that stand out are Maggie and Alex our butlers and Guillermo in aqua lounge! Aqua club worth it just for the lounge alone outstanding service. Only tiny issue was turn down service not consistent as we had multiple rooms some received this and some didn’t. Something minor but would go back again in a heartbeat!

The staff at Live Aqua is exactly why this was my 8th visit and why I will keep returning. They have an amazing staff, great food, beautiful pools and delicious cocktails. LA is seriously my 2nd home. My friends always say why do you keep going to the same place over and over there are other places to go. My reply is always the same it’s not alive Aqua. I finally got a coworker to come with me on this trip and she was blown away. It’s not going to be her last time either. We’re already discussing our next visit.

I can’t say enough about how amazing our trip was from July 15 through July 22. This is our fourth time staying at this resort and it just keeps getting better and better. Starting from the moment you check in and you’re introduced to the butlers, if you have the suites, which I highly recommend you do, it is nothing but spectacular.Ruddy and Ernesto were our butlers for the week and this is the second time we’ve been assigned to them. They are the absolute best. They continuously go above and beyond for our family and have quickly become friends. They are by far, the most helpful, kindest, and just gracious at the resort. If you have access to the Aqua Club, Daniel and Guillermo are also amazing and will always greet you with a smile and a great drink! We can’t wait to go back. I can’t say enough about this resort!

Marco is the best! He makes the best smoothies and always greeted us with a smile. We had the best stay!!! The nicest staff you’ll ever meet!

My stay at Live Aqua Cancun was absolutely phenomenal! The service exceeded all expectations—attentive, thoughtful, and delivered with genuine passion. A special thank you to our incredible butlers, Stephany and Arturo, whose attention to detail made everything seamless. Marco at the juice bar brightened every morning with his energy and perfect blends. Ariel at Azul restaurant impressed us with his warmth and flawless service, while Guillermo at the Lounge created a relaxed yet elevated experience. Helvert at 7 restaurant was exceptional—his dedication and knowledge truly stood out. The food was consistently delicious. Live Aqua delivers a luxurious, personalized experience. Highly recommended!