Live Aqua Beach Resort Cancun

Everything about this resort just screams comfort and luxury. The rooms are well maintained and clean, and the staff is quick to respond to any issues that may occur. El ambiente del hotel está bellísimo. The many pools were very nice, with some being warm. The pool bar was awesome! The noise levels in the room were non existent, as you could barely hear anything outside the door. I would highly recommend this hotel. The restaurant staff are very accommodating, especially Marco, who mans the smoothie station. He makes any style of smoothie with whatever you want. I can’t recommend stopping by at least once!

We had an amazing experience at the resort, and the staff truly made our stay special. Everyone was friendly, welcoming, and went above and beyond to make sure we were taken care of. A special shout-out to Mauricio from Azur, who provided exceptional service and always made us feel welcomed. I also want to recognize the gentleman working at the juice station at Siete. His service and attitude were outstanding, and he deserves recognition for the great experience he provided to guests. The woman bartender at the bar next to MB is also amazing at what she does. She recommended a whole bunch of special drinks and made a few for me on the spot. Not sure if I have this right, but I believe there were some hotel executives visiting on one of the days that kept jumping to the front of the line at the juice station. Guests should be the top priority, and resort leadership should be setting the example when it comes to respecting the guest experience. It would be great to see the same level of service and consideration from management that the frontline staff consistently provides. Overall, we had a wonderful stay and were especially impressed by the staff. Mauricio and the Siete juice station team member are great examples of the exceptional service that makes a resort experience memorable.

Johnathan at the pool is amazing!!! We were there 5 days and he just great!!!! I’d highly recommend him to everyone I know.

The atmosphere and the food was amazing!! The service was outstanding!! I got to meet chef Cesar Germain, chef Angel Ek, and chef Raul Leon, and chef Maritza Nieto. So exciting!!

Fantastic service from everyone especially Edouard, David, Ami, Christobel at the pol. Edouard, thank you for being genuine and friendly! live Aqua is lucky to have you! I am sorry if I miss naming others but we are so happy and grateful for everyone’s efforts to make our stay as enjoyable and memorable ! We can’t wait to come back!!