Dreams Jade Resort & Spa

Wonderful entertainment and wonderful food!!!! 10/10 — would highly recommend going to this dinner. Take the family and the kids

If you want to go for some peaceful relaxation for 3 days max, with a good amount of restaurant varieties to choose from, this is your place. At the end of the day, it comes down to your vacation preference. For my family and I, we wanted a fun and active entertainment in/by the pool during the day and for nighttime (that's inclusive for all ages, I had a teen at 15 yo and my mom in her 60's), a clean and well a/c-operating room, and more amenities in the room i.e., snacks like chips/chocolate, mini bar items, etc... and it was quite lacking. I was expecting more "DIY classes" like shaving down a coconut, making bracelets, etc and fun entertaining pool activities that's not dangerous (watching the jumping over a rope on a surf board gave me anxiety, yikes). Also, the music wasn't on some parts of the days and it immediately got so boring and awkward at the pool area. *tip: With the upcoming activities, there needs to be a better job announcing them for people, as well. Outside of the app usage, there wasn't enough communication or sense of urgency to promote to the guests. In conclusion, I think more energy and efforts can go into the entertainment for all ages and accommodations to make the 5 days worthwhile.

The beach wasnt usable due to the smelly seaweed, which is no fault of the hotel but I do think the location is more susceptible based on what I've read. Other beaches we went to outside the hotel did not have the problem. It was a major bummer that impacted the trip. The room was nice. Big TVs, comfy beds. The spa tub on the balcony was great when it worked but it didn't have hot water until my last night, for some reason. The food was absolutely HORRIBLE. I honestly can't believe how bad most of it was. I overheard other people at the pool saying the same thing. They were saying the breakfast was completely inedible. In my experience some was decent, some was utterly awful (ironically the Mexican restaurant was the worst of the worst). I can at least say nothing I ate made me physically ill but I can also say lots of food went to waste due to not not wanting to eat it. The desserts at every single restaurant, the coffee shop, room service, the preferred club room, everywhere, were disgusting. This was especially disappointing because I have a sweet tooth and I'm not overly picky when it comes to dessert. The marscapone at the Italian restaurant was the only thing I would eat again. The tiramisu was okay, but it & everything else seemed packaged or commercial coming in little rectangles. It was all disappointing and I thought it was hard to mess up dessert. On my entire trip I had one meal I would choose to eat again. The Osso Bucco at the Mediterranean restaurant. That took 1st place over everything else. The hibachi at Spice was good, definitely edible, but not as good as other restaurants I've been to. It was definitely one of the better meals at the location though. The spa was nice and my massage was absolutely wonderful. My masseuse Katy did an incredible job. I get lots of massages and love going to spas and she was stellar. The negative of the overall experience was that I did not like how everything else in the spa was dictated and scheduled from which water to go into, when to go into the quiet room and so on. It was like being rushed along on a timeline which was not relaxing and the opposite of what I look for in a spa. We were not at leisure to freely use the facilities as we wished. The adults only pool was really nice. The concierge Armando was a definite highlight of the whole trip. He and Katy, the masseuse, were the shining stars of the hotel (and housekeeping was also very sweet and accommodating). There were good and bad parts of the whole experience but I would never choose to return to this location, unless it was free, and even then I might possibly pass.

My husband and I loved Cin Cin Restaurant at Dreams Jade. Our hostess Nora and waiter Emiliano were very pleasant, funny and made our evening extra special. We recommend the chicken Marsala and sticky toffee pudding.

By far one of the best resorts i have been too! The service was excellent! They go over and beyond❤️went there for my birthday with my husband and another couple and we had a great time! The only thing is the resort can use more night entertainment. Its a little too laid back for our liking.BIG SHOUT OUT TO LOURDES AT THE BUFFET! La mimosa we nicknamed and all bartenders cant remember all there names but they were awesome and so funny!