Neptune Ngorongoro Luxury Lodge

This place is verry beautiful. Verry big rooms but not particular adepted for wheelchairs, the room nearest by the restaurant and pool does not have anny adrptations other than a ramp op the stairs. But the rooms are big enough to get around. For the rest of the faccilities the staff is glad to help you whenever they can

We stayed at this lodge for one night only, and our hearts were broken because we wanted to stay forever! It has the BEST atmosphere, staff, food, and management. The rooms are fantastic and comfortable with anything you need in them. The grounds are unbelievably gorgeous 😍 ✨️ 💖 we watched giraffes graze on bushes across the valley while we drank our morning coffee, which was friggin delicious! A security guard was so kind and took our elderly mother for a walk in the garden. the gardener was so gracious. He showed us how to eat the tomatoes off a tomato TREE. A special shout out to Nobert. He added so much to this stay with his excellent conversation and attention to us and our happiness. He has such a wonderful way of making you feel at home. All of the staff was excellent, but unfortunately, the bartender, Fabi, was far too good at his job, and I can not remember all of their names😘 I do remember Chris, who is overseeing things, was very attentive to detail of all of the goings on, and I think he is doing just an excellent job as we did not see one unhappy face in the place.

What a fantastic place to stay. Giving it 5 stars seems like an understatemnt. Rooms/cottages were suites with a large deck, chocolates every night before bed, drinks included, food wonderful and service outstanding. Why would you stay any place else? Best resort I have ever stayed in.

We had the best time at the Neptune luxury lodge on our way to Ngorongoro crater. It’s a great property with individual luxury huts overlooking the wilderness. The property is so luxurious with a spa and an amazing pool. Best part of our trip was the excellent service provided by the staff at the lodge. One of the staff members, Norbert Tango, was amazing. He paid attention to all our dietary needs and we had the most amazing customer cooked meal of Indian food for dinner. Norbert’s attention to detail and customer-focused was exceptional and made our stay super customized and special. This is a must stay stop if you’re going to visit the Ngorongoro crater

What an amazing place! Unspoiled and amazing views over the ngorongoro area and the best kept garden i have seen in a long time, splendid and spacious suites, a spa and restaurant with food from their own gardens, super friendly staff...we did not wanna leave!