St. James's Club & Villas

My family and I just enjoyed a weeks vacation at St James Club. It was glorious. The room was spacious, modern and clean with a beautiful view of the sea. The views are incredible at the resort (there is sadly a bit of an issue with seaweed on the island for a couple of months of the year), but it doesn’t ruin any of the views or the ability to enjoy the private beaches and water sports. My daughters loved exploring the different swimming pools, one of which was not too deep so perfect for playing in. The food was delicious, with themed food evenings each night at the buffet. There was plenty of choice (even for my very fussy 10 year old daughter!). Each morning my daughters would walk to the resort cafe that is open 24 hours, and order us a coffee and grab themselves a treat. We are all missing their delicious frozen coffee already! The resort is spacious with plenty to do and explore, but small enough that the wonderful staff got to know you and greeted you each day with a smile. A big thank you to the fantastic General Manager Riaan, who had some fantastic day trip recommendations for us and looked after us all so well during our stay. It was a wonderful holiday and we hope to be back soon!

When we first arrived, I must admit the front desk staff didn’t make the best impression, they seemed a bit disinterested and not very helpful. However, our experience took a complete turn for the better when Askiya from Guest Services stepped in to save the day! Askiya was an absolute gem, warm, professional, and genuinely invested in making our stay as comfortable as possible. She went above and beyond, anticipating our needs and ensuring everything was handled seamlessly. Her attention to detail and personal touch made us feel truly valued as guests. Chef James was another highlight of our stay. Knowing that we had a special dietary requirement for Halaal meals, he personally ensured it was strictly adhered to. He didn’t just stop there, he checked in with us daily to make sure we were happy with our meals, and the food was not only compliant but also incredibly tasty. His care and effort meant we could relax and enjoy our dining experiences without worry. Darius from Reception also deserves a special mention. He more than made up for his colleagues’ lack of enthusiasm at check-in, taking the time to facilitate our requests quickly and with a friendly, helpful attitude. His professionalism and willingness to assist left a great impression. Staff members like Askiya, Chef James, and Darius are the reason guests like us will happily return to St. James Club. They embody the level of service and hospitality that transforms a stay from ordinary to exceptional.

Thanks to Amie in the 11/11 restaurant your service was exceptional, I was very pleased with your laughter and hospitality you gives me. Keep up the good work and the energy.

Overall it was a pretty good experience. The rooms were very clean and housekeeping was great. The restaurants were ok but appeared to be lacking staff at times and the hours could have been better. Resort staff was excellent with only a few exceptions. There was some disappointment with the beach situation. We were told that both resort beaches were open which turned out to be totally false. The ocean side was unusable due to the seaweed situation that is effecting many places in the Caribbean, but the bay side was perfect. The smell from the seaweed was quite potent at times, but it was tolerable. The grounds are kept nice and there is renovating of rooms going on, but with no interference to the guests. The manager was wonderful and was always around doing something and pitching in to help the staff. If these few shortcomings are corrected it would be an ideal place to go. With the current issues I would give it an 8 out of 10.

"My husband and I had an absolute dream stay at st James club & villas the moment we arrived, the staff were warm and welcoming, making us feel right at home. Our room was beautifully decorated and had a stunning view. The amenities were top-notch, and we especially loved the [pool/restaurant/fitness center]. The highlight of our stay was the exceptional service from Omar green he went above and beyond to make sure we had everything we needed. We felt pampered and relaxed throughout our stay. "