Zoetry Marigot Bay St. Lucia

I Was here on April 28th 2025 for my birthday , I had the most wonderful experience .Hilda made me feel so welcome , her customer serivce is exceptional! Allison the server made my experience joyful and wonderful,all the best on future promotions to these two! Oh how could I forget Claudius ! Great job on the welcoming service, but i will definitely come back just so I can get another wonderful experience with Hilda!!!.

Rochel, Gmel, Shula, both Allisons, Jonathon, Neil, Mr Scott and last but not least Hilda were amazing. May our stay great. Super Friendly and accommodating. The singer in the lounge was awesome too. Despite walking the treacherous hills and stairs and waiting along , long, and i mean long time for dinner at the restaurant with singer. Everything else was Awesome. Thank you so much everyone. Had a great time.u

The staff was all very friendly however it seems like they are short staffed. The common areas on the resort are beautiful but the rooms definitely need some TLC. Floors are pretty beat up and mirrors in the bathroom needed replaced. Food was really good but options are very limited. You can take a ferry to a beach across the bay, however it’s not much of a beach.

The actual rating of 4.4 is probably more accurate. I gave this five stars because of the overwhelmingly helpful staff here. The attitude is friendly, proactive and kind. The welcoming culture of Zoetry is present throughout the entire resort. I encourage the Hyatt corporation to upgrade the gymnasium. The grounds are beautifully landscaped and kept clean. The rooms are spacious. It is well worth it to get the all inclusive, master suite residence, which comes with a butler. We had Neil and Sean. Both were always aware of where to find us and they helped with everything we needed. The all inclusive feature was well used, because every time we went to a meal, we didn’t think about whether we would order a drink for which meal to pick. The variety of restaurants is just good enough to make the meals Different for breakfast, lunch and dinner. The food manager was professional and visited our table to make sure that we were happy. Sometimes the service was a little slow for meals… but the wait staff is really friendly. It depends on the ratio of staff to people coming in all at once. Food quality was 4-Star, very fair for price. Marigot Bay is a beautiful cove. It’s a little (but not really) inconvenient to go across the bay by a small boat in order to be on the beach, it’s a small beach. If you are just looking to wind it down, relax and avoid large crowds this resort is an excellent choice. It is not Aruba or Saint Martin, no commercial feel to it at all. This is a retreat. If you are looking for more to do, there are plenty of fairly priced excursions, don’t miss the sunset cruise. Your concierge will set it all up. There are features on the island that are worth visiting and family would like. This includes Sulphur Springs, a volcano area, botanical gardens, countless, beautiful beaches, interesting shoreline, and hiking trails.

Staff was very friendly. Trips around the island on the boat were great. Snorkeling and more. Food on the boat was great overall was mixed. Hilda was a nice waitress that greeted us. Overall pleasant stay. Thank you for the opportunity to stay here.