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Surrounded by the natural beauty of Montego Bay, with lush tropical rainforest, soft white sands, and pristine waters, you will find The Hyatt Zilara Rose Hall. Along the northern shore of the island, this fabulous adults-only resort offers accommodations with a seamless blend of modern and classic styles. Elegant and spacious, each room is abundantly bright, with sliding glass doors leading out to large, furnished balconies. All the modern amenities are provided for your entertainment, while luxurious white marble bathrooms and plush bedding ensure that you will live in the lap of luxury.
Hyatt Zilara Rose Hall
Rose Hall Road, Montego Bay, Jamaica
Montego Bay, Jamaica
Nearest Airport: MBJ
Housekeeping was tentative and prompt no issues whatsoever. The quality of the rooms were okay there was spots of mold throughout the hallways. The areas where renovations was completed was done poorly there was a huge whole in my room that was patched up poorly. Overall cost could have been cheaper for the quality of the property.
Sheluvs S
This was an excellent vacation. The whole family had a great time. We were a little worried based on some of the more negative/out of touch/needy reviews, but these fears were unwarranted. Ziva was far nicer than what we expected. The food was great, the service excellent, and the vibes unmatched!
Tim Y
Great family vacation spot. Beautiful resort with a wonderful and attentive staff. Food was tasty and we enjoyed the beach, pool, and daily activities. Would definitely go back.
JenniferB495 - New Orleans, Louisiana
Given some of the reviews on TripAdvisor I was very nervous about this resort. This place was a true paradise. The food was actually above average for an AI (all-inclusive) and choices were plentiful. I don't know about others' experience last year but my suite was clean. Shower water HOT and my A/C ice cold! I received a bottle of Merlot and mini treats as a Globalist member. Jerk Hut, Choicez, Calypso, and Grindz were great. Loved the DJs at night...The fitness center is 2 floors (newly renovated) and was almost nicer than my actually gym. Will definitely be back.
Adrian B
On the second morning of our 4-night stay we had 3 live roaches in our room; 2 in the bathroom and one in the living area. We report them to the front desk around 8am via phone and again directly at the front desk shortly thereafter. We were told they were moving us to a new room but it would not be available until after 4pm. In the meantime we had to leave our belongings in the room with the bugs. This was not acceptable. We contacted the front desk starting at 4pm to find out when we would be moved and the time was moved back to 5pm, then 5:30pm. We requested to have our belongs moved and stored at the front desk area and was refused. After confronting the front desk staff again we were finally moved to a new room at 6pm. We missed our 6:00 dinner reservations with other family members because of the delay. The resort needs better signage to help guest manuever between the buildings. The restaurants should consider opening sooner than 6pm. Please with children do not like to eat dinner that late in the evening
Gwen B
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