Hyatt Ziva Rose Hall

Montego Bay, Jamaica

9.4 Luxury
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About the Hotel

NOTICE: Per hotel's Child Pricing policy, 12 year old + must be entered as adults.

There's nothing holding you back from experiencing it all. Nestled on the beach in Montego Bay, Hyatt Ziva Rose Hall offers a Caribbean escape for the whole family. With a calendar full of activities, like snorkeling and beach volleyball; unlimited international food and beverages; and more, we take care of the details so you can live in the moment. Enjoy all of this and more: Unlimited dining and drinking at all of the resort’s 16 restaurants, bars, and lounges; Two refreshing outdoor swimming pools and two heated whirlpools; Over 670 ft of Caribbean beachfront with lounge chairs and beach butler service; Zen Spa & Salon, offering massages, facials, and hair and nail services; 24-hour fitness center and daily workout classes; Exciting nightly entertainment, including live music and theater shows; KidZ Club playground, game room, and lounge; Daily activities including watersports, dance lessons, and games

Location

Hyatt Ziva Rose Hall
Rose Hall Road, A1
Montego Bay, Jamaica
Nearest Airport: MBJ

Features and Amenities

  • Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Swim-Up Bar
  • Coffee Shop
  • Piano Bar
  • Bar & Lounge
  • Deli
  • Bakery
  • Pizzeria
  • Market
  • Oceanfront Dining
  • Waterfront Dining
  • Restaurants
  • On-Site Amenities
  • Salon
  • Concierge
  • Shuttle Service
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • Currency Exchange Service
  • Sauna
  • Live Entertainment
  • Private Pool
  • Nightclub
  • Butler Service
  • Rooftop Terrace
  • Car Rental
  • Outdoor Pools
  • Sun Deck
  • Tennis Court
  • Hot Tub
  • In-Room Amenities
  • Private Patios or Balconies
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Mini Refrigerators
  • Activities
  • Kayaking
  • Cooking Demonstrations
  • Snorkeling
  • Yoga
  • Boogie Boarding
  • Beach Volleyball
  • Fitness Classes
  • Shuffleboard
  • Dance Lessons
  • Water Sports Programs
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Children's Amenities
  • Kids Pools
  • Children's Menus
  • Beach & Pool Toys
  • Baby Amenities
  • Children's Clubs
  • Nearby
  • Shopping
  • Restaurants
  • Golf
  • Beaches
  • Interests
  • All Inclusive
  • Beach
  • Hotels
  • Signature Perks
  • Winter Getaways

Reviews for Hyatt Ziva Rose Hall

First time in Jamaica experience

TripAdvisor Traveler Review Rating Reviewed 10 hours ago

It is the best spot for family .. staffs are really friendly and very helpful. The Jamaican cuisine is very authentic and very tasteful. The pool is not crowded nor too loud.. the music selection at the dinner buffet was really memorable, captivating and made you want to stay out of the room the entire night .. almost everyone was singing along while they were fixing their plates or dancing .. it was nice a nice experience.. the DJ played all the popular reggae music.. my family and I had a great time and we will go back again next year.

Nad N


Great place

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stayed at this resort as recommended by a friend and I must say it was worth every penny, we met Jermaine Brissett at the information desk who made sure we had an amazing stay he also provided us with information as to how we can come back with great benefits when using playa collection

Bobby M


Honest

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Overall, we had a lovely experience. Staff was exceptional and we had no complaints about the food except we ate too much. I will highlight some pros and cons. Pros 1. Food is very good and staff is great. We had a really small hiccup upon check in but it was remedied very quickly. 2. We stayed at Ziva. It was quiet and the room itself was very clean and updated. We stayed here years ago when it was a Ritz but the bathroom is still the same. It was not a problem for us just something we noticed. Housekeeping was excellent. 3. Pools and staff are great. 4.Errol at Stirz was phenomenal. Hope I spelled that correctly. 5. You can now make all of your dinner reservations for your whole stay. 6. Grinds is really great lovely staff. I highly recommend the chocolate croissant. Cons 1. We arrived on a Tuesday and made all of our reservations but planned to just be relaxed and eat dinner at the buffet that evening. We went to eat at about 6:30 and the door was literally slammed in our face and we were told quite rudely the buffet was closed. So, next to the buffet was Union Jackz. That was the worst service. It took nearly an hour to get food and to say we got attitude was an understatement. 2. The ice situation was annoying as we like to hang out at the room after dinner and if you don’t want to go to a bar you need to order ice. We have no problem getting ice for ourselves. The big problem….The Playa…. Well, they claim it isn’t a timeshare because that’s illegal in Jamaica but it is. We spoke to one man who encountered us on the stairs and identified himself as a manager. He gave us an “invitation” to come and speak to them. We have heard that ridiculousness before and were polite. The next morning before 8am we got a phone call from Olivia to set up a meeting. We did not answer because we aren’t buying into any kind of timeshare (which it is and has horrible reviews.) We were on our way to breakfast and were again accosted by Olivia who informed us we can go eat breakfast and then come see them. The last encounter happened we were sitting but the pool and the manager (I can’t remember his name because I was so taken aback) accosted us and was almost yelling at us to come see him. Hyatt should be ashamed. We also stayed on the 5th floor almost directly across from the Playa office. They were loud and we could hear all of it. Overall, we had a good time but Hyatt needs to stop harassing guests with the Playa.

RBKRev - McDonough, Georgia


ill will

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Overall the resort was nice. The food was good as well, especially the buffet Choicez. The resort lobbies and grounds are well maintained. The wait staff were awesome. We stayed at the Ziva building two, the rooms are dated but clean. Rooms at the Rose Hall building 3 have been renovated but cost more. We were a group of 20 and some had paid for excursions. Two of the people got sick, including a minor. They could only get a refund if they paid $60 to see a doctor. Even the parent of the minor child had to pay the doctor, even though she was not sick, but canceled her excursion to stay with her sick child. So read the fine print for excursions and bring any medicine you think you might need. Hyatt charges for every thing. Another person paid $55 for Fleet Saline medicine. So sad.

Alicia B


Not happy

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Overall the resort is a resort just like all the rest except the Internet was down for 2 to 4 days I was there. TVs wasn’t there. We’re not working 2 to 4 days. I was there also have mold in my room. You be the judge

Aaron J


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