Sandals Royal Caribbean

Rosan took wonderful care of us during our holiday!!! She went above and beyond to make sure we enjoyed all the comforts that Sandals has to offer!!! We stayed in the swim up rooms and the room was amazing! The restaurants here are excellent! We loved Bombay Club! Le Jardin was excellent as was Thai. We will be back!

If you are looking for the trip of a lifetime, visit the Sandals Royal Caribbean overwater villas. We were transported to and from the airport by Richard and Delroy, who told us about the amazing country as we relaxed on our way to and from the airport. Upon arrival, we were treated to a welcome home from the staff, who went above and beyond during our time there to ensure our every need was met. In particular, our butlers, Karmellia and Joslyn, went above and beyond. They brought us food, surprises, and experiences that gave us a trip we shall never forget. The SRC staff, the resort, and the country of Jamaica are amazing - if you are on the fence, book the trip in the villas now! We aren’t just saying it - we did it! Karmellia and Joslyn spoiled us so much that we rebooked for March 2026 and look forward to having them again!

My husband & I recently stayed at Sandals Royal Caribbean for the 2nd time. It was hands down the best trip we have ever taken. We splurged and got a room with the butler service...to say the least we had the BEST, Monique & Kevoy went above and beyond to make sure we never needed a thing! They made sure all we had to do was lay on the beach & enjoy our anniversary. We are planning on going back next year and have already requested the 2 of them as our butlers for our stay! Definitely recommend getting the butler room & asking for the 2 of them!!💛💛

Beautiful resort, not too big, not too small (as in, if we forgot something in our room, no big deal to go back and get it). The room was gorgeous, all recently remodeled and with great taste - no corny over the top tropical decor. Our butlers, Sherry Ann and Jerome, were awesome. Food was great, service outstanding. Super comfy bed, great water pressure. We loved everything!

Our recent stay at Sandals Royal Caribbean was extremely disappointing and did not meet the expectations set by the resort's reputation. Upon arrival, we were assigned a room adjacent to an active construction site, where work would begin as early as 6 AM. The constant hammering, machinery noise, and debris being thrown made it nearly impossible to sleep in or enjoy any peace and quiet. Although the room appeared visually appealing, the bed was incredibly uncomfortable. Every slight movement caused loud spring noises and creaking wood, to the point where a screw even fell onto the floor—clearly indicating that the bed was falling apart. The butler service, which we had anticipated would enhance our experience, was severely lacking. Communication was poor, and when we requested services—especially while using the beachside cabana we paid extra for—assistance would take one to two hours to arrive, if at all. After voicing concerns about the construction noise, we were offered another room located on the opposite side of the resort. Unfortunately, this room smelled heavily of cigarette smoke and felt noticeably outdated, making it an unacceptable alternative. Entertainment at the resort was another letdown. Over the course of our six-night stay, only one evening show was moderately enjoyable. The rest were monotonous and uninspired, far from the lively and engaging performances we were led to expect. Additionally, a scheduled excursion we had booked was canceled without sufficient notice simply because there weren’t enough participants, further adding to our overall dissatisfaction. Despite the many shortcomings, there were some positives worth mentioning. The food across the resort was decent, and the service staff, particularly a gentleman named Robert at Spices, was consistently friendly, attentive, and respectful. In conclusion, if you are considering Sandals Royal Caribbean as a destination for a romantic getaway, I would strongly advise looking elsewhere. This resort failed to deliver a quality experience in almost every key aspect. SEE ATTACHED PICTURES OF THE CONSTRUCTION SITE AND SCREW FOUND UNDERNEATH THE BED.