Secrets Wild Orchid Montego Bay

Myself and my husband visited Secrets Wild Orchid with 4 of our friends for a 40th birthday celebration. We have visited plenty of all-inclusive resorts over the years, but this was our first time visiting a Secrets. My husband and I are VERY picky about food, quality of drinks, cleanliness of the rooms and grounds, etc…and this resort far exceeded our expectations. Typically after an all-inclusive there are several things we would have changed - but we have zero complaints about Secrets Wild Orchid. Check-In/Check-Out - was a breeze. Customer Service/Staff/Service - they made sure all of our requests were dealt with promptly, and it truly felt like the staff cared about our time spent there. We haven’t experienced pleasant staff like this in a few years down South. Rooms - CLEAN and well maintained!!! Nothing was “off about the room”, and we felt very comfortable spending time on the balcony and going to sleep each night. Food - amazing. The only thing we were a bit upset about was that we had booked a reservation at the hibachi restaurant but when we went to confirm it, it was never jotted down. So we were unable to eat there as it was fully booked. However, the other restaurants made up for it and the food was spectacular. Beach - gorgeous. A little smaller than some beaches, so I am not sure how it would be during peak season, but while we were there in August it was perfect. Always found a seat along the beach - sand was freshly groomed each morning with zero debris hanging around. Beverage service was amazing on beach. Pools - we only spent a bit of time in the pools but I can say they are clean. Often we’ve experienced pools that have things floating by the end of the day, but the pools at Secrets were perfect. Fitness Centre - we loved it! Clean, and had everything we needed! The grounds were kept immaculate and workers were always out working on the lush greenery and flowers. All in all we give this resort a 5/5. We will definitely be back, and we haven’t felt this way since we’ve visited a Sandals resort! This is right up there.

My husband and I came here for our first wedding anniversary. The service was very attentive and the whole staff were very friendly. However, one particular staff member really went above and beyond. Latanya was our poolside butler. She made sure our drinks were always full, that we were having a good time, and even left the pool area to get us jerk chicken for lunch. I accidentally left behind a pair of sunglasses and a hair clip, and Latanya personally made sure I got them back. Latanya, thank you so much for making us feel like such valued guests!

Absolutely AMAZING !!!!!!!!!! Food was delicious and fresh. The staff were friendly and helpful. The excursions were fun. I met some awesome Jamaican natives. I didn't want to leave. I'll be back.

Secrets Wild Orchid owes us nothing!! The view was breathtaking, the room was everything we expected, everyone was happy to help us, and our Butler Devon made us feel like no request was too big!! I don't know how he does it! We were sad to leave!!

Stayed at Secrets Wild Orchid for a destination Wedding and had a wonderful time. A 5 star resort that we booked through Island Dreams in Pittsburgh.