Couples Negril

This was our 3rd stay at Couples Negril (CN), we have stayed at Couples Swept Away (CSA) 2 times and Couples Tower Isle (CTI) 1 time previously and loved ever single moment of each trip back home! While there this July 31 thru August 8, my wife and I decided without a shadow of doubt that CN is our favorite of the Couples Resorts we have been to! We stayed in building 5 and loved loved loved our room on the 2nd floor! The view of the beach, Caribbean sea and the magical sunset each night was outstanding! The entire housekeeping crew did an amazing job, the room was spotless everyday and the turn down service and towel critters was a great touch! WAY TO GO TEAM!!!!!! Mini bar was stocked and ready for when we walked in, Excellent service by way of the QR code app for replenishing the wines, alcohol, beers and soft drinks. Godfrey was the MAN!!! Food was excellent with plenty of choices at each location, we loved Heliconia at night and the beach grill during the day, can you say Jerk Chicken every day!? OH YEA!! Shanice and Dane were gold medal all the way! The beach bar was also a favorite stop, usually our first Pina Colada and Dirty Banana of the day was served up by the staff there, AWESOME ladies!!!!!! Otaheite restaurant was over the top good! The filet was melt in your mouth amazing and the scallops were huge and full of flavor! Casava Terrace (buffet) was very good as well, we only ate there 1 time for dinner and 1 time for breakfast, reason being, we over eat because everything is soooo good we can't stop! Lychee (Asian) is one of our favorites for sure! Apps, sushi, noodles, etc etc.....and the soups are to die for at ALL the restaurants....don't miss out! Can't forget, coffee, juice, pastries and fruit delivered to our room every morning, OMG what a way to start the day! Pastry chef wins the prize for sure!!!! BIG shout out to IvyLynn, what a sweetheart and an AMAZING bar tender! Entertainment every night by the house band or featured performers was always professional and very worth taking in! Silver Birds steel drum entertainment group is always the headliner for us! ENERGY and TALENT!!!!! Piano bar / Disco is always fun and usually worth some laughs! After drinking all day and building up liquid courage, the signing, dancing and re-living some past talents we all think we still have is a lot of fun....go for it!!! Repeat guests have a real gem when it comes to someone to reach out too at the resort. Tavoya is so helpful, genuine and a true Couples Ambassador! Stop upstairs and say hi and let her help you rebook ASAP! We cannot remember all the names of the wonderful people who made our return home so enjoyable, I wish I could list them all, they deserve so much praise and thanks! Thank you Couples Staff for your amazing efforts and hard work for us! We will see you at Home in 2026, Irie and Respect! R and T

My wife and I had a wonderful stay at Couples Negril. Our room was large and had a nice view of the ocean. The maid cleaned twice a day and kept it neat in spite of all our scuba gear. The food and drinks were good and the staff was always friendly and helpful. The pool and beach were very nice. The real star of the show for us was the scuba dive team and diving experience. The captain, dive masters and instructors are all great…huge shout out to Sugar, Richard’s, Byron, Courtney, etc. The reef is healthy and full of sea life…sharks, turtles, lobster, lionfish, barracuda, and tons of small colorful fish. This is not a Ritz Carlton, but a great vacation for the money.

Great resort with a beautiful beach!! Great swim up pool bar and great food! Try the snapper sandwich and can never go wrong with the jerk chicken. Book you will not regret 🌴

For context, my husband and I are avid fans of Couples Resorts. We have now stayed at all 4 of them! We have stayed at Couples Swept Away 6 times and one time at Couples Sans Souci, Couples Tower Isle, and Couples Negril. We did a day pass at Couples Negril in 2021 when staying at Swept Away and weren't impressed so we never planned on staying there. However, after staying at the others... we figured we had to at least give it a try and, boy, are we glad we did! We enjoyed it much more than we were expecting to! Overall, this resort is amazing. The beach is pristine, the small/intimate layout of the resort creates more of a social environment, the main pool was impressive, and we enjoyed the entertainment. ROOM: We celebrated our 10 year anniversary during our recent trip to Jamaica so we splurged and booked a Beachfront Suite. The room was gorgeous and spacious, but could use some refreshing. Some of the outlets and switches didn't work, there were chips in the tile, and the paint is looking tired. We were extremely disappointed by the location of our first room... we booked a Beachfront Suites for the amazing views and, unfortunately our requests during pre-check-in were not able to be honored... we were placed in room 9109, the only Beachfront Suite with zero ocean view... first floor in building 9, right behind the AN beach. The large trees/bushes that surround the AN beach completely obstructed our view of the ocean. It's a great room category for guests who like to spend their days at the AN beach, but that's not us. haha Building 9 also had a lot of noise from the Royalton next door, especially at night. We only stayed at CN for 3 nights but they were able to move us to an amazing 3rd floor Beachfront Suite in Building 1 for our last night. The views were amazing! To be entirely honest, I think it's kinda ridiculous that these two rooms are even considered the same category because they are so vastly different. BEACH: Couples Negril offers one of the best beaches in Negril. It's in a great location on Bloody Bay where the sand and water are pristine. It's deep and long with plenty of seating. The shade is a little more scarce since Hurricane Beryl but there was still enough for everyone to have some if they wanted it. There are vendors on the beach, but they were not disruptive. There is a lot of boat traffic nowadays and since Bloody Bay is a smaller cove, the boat traffic is almost constant... it felt like there was a boat speeding past towing a tube every few minutes. They tend to travel just barely outside of the ropes separating off the swimming area and the wakes the boats create stir up the water quite a bit. It seemed like sometimes they were intentionally stirring up the water in order to get attention from the guests... maybe in an attempt to attract customers? Though that seems like a bad business practice. haha POOLS: Couples Negril has one of the best pools we've seen at a Couples Resort. Definitely better than the pool at CSA. The swim-up bar had plenty of space and everything has been well-maintained. We liked the dive pool for a quieter environment and loved the hot tub that was tucked away over there. SERVICE: Service was consistently good but not particularly great. Bartenders were accommodating, but not as friendly as what we're used to when visiting Jamaica. Most of our servers were kind and efficient. The only exception was our experience at Lychee. I believe since we were there pretty late, everyone just wanted us to finish and leave so they could close. The hostess was not particularly welcoming and our server was clearly impatient. We absolutely loved the young lady working the coffee shop. I'm forgetting her name at the moment, but I made sure to note her on our comment card. She was always so sweet and had such a beautiful personality! Always smiling and content. :) FOOD/DRINKS: Overall, CN had our least favorite food out of all the Couples Resorts. This isn't to say it was bad, necessarily, but we've preferred the food at the other resorts. Breakfast was good but the omelet station was always quite slow. The veggie bar had some good options for a lighter lunch and we loved the self-serve pizza at the beach/pool grill. The other food at the beach/pool grill was fine with the exception of the burgers which tasted very frozen. I loved the option of pizza and the ice cream machine being available with the grill for a late night snack! The tortilla chips for the nachos were delish, as well! We had dinner at the fine dining restaurant, Otaheite, on our first night. Service was great, and we enjoyed the appetizers and soup but both our entrees (beef tenderloin and lamb chops) were very over cooked. Our meal at Lychee was good but we preferred the Asian restaurants at the other resorts. We never ordered room service so I can't speak to that. The pizza at Heliconia for dinner was to die for. GYM: The gym at CN is small, but adequate. It has air conditioning which was a welcome feature considering we're used to working out in the open-air gym at CSA! There was a good variety of equipment and it was pretty well maintained. ENTERTAINMENT: CN definitely had the best entertainment and nightlife we've experienced at a Couples resort. I absolutely loved the fire dancers! The piano bar and night club always had quite the crowd in there, too. Much more than we've seen before and it looked like everyone was having a great time! The daily activities were fun and the entertainment team was great at getting people involved in whatever was going on at the time. Praises: - The towels were always out first thing in the morning! We really appreciated that. - Everything is centrally located so it's easy to get around the resort without having to walk very far. - A little less foot traffic than at CSA and the vendors are less disruptive - The pool is beautiful - The beach/pool grill is huge with great seating, a huge bar, and tons of fans. The self-serve snack options were great, too! It's a great spot to hang out during the rain. - I loved that all the dinner menus were posted over by the Beach Grill during the day Critiques: - Bartenders could be a little more welcoming/friendly - In my honest opinion, room 9108 should almost be considered a Garden Suite... or an Obstructed Beachfront Suite or something. It shouldn't be considered the same category as the other Beachfront Suites - The beach could benefit from some more shade options - The constant boat traffic was pretty annoying, especially since the bay is so small

Positives: All inclusive really means all inclusive here - water sports, alcohol, all restaurants, mini bar, racket sports, daily activities, snorkelling trip, boat trips. Staff are very friendly and nothing is too much trouble. Food and drink is good quality. 4 restaurants (1 buffet style), all with different themes. Drinks are premium brands and all included. Rooms are nice, all a/c, good size, mini bar, good shower, balconies, tv. wifi. Wifi works all around the resort and on the beach with no dead spots whatsoever. Very civilised atmosphere and clientele. No children allowed, and most adults are mid aged to elderly so there's no disorderly drunks or trouble. No tipping is allowed, the policy means you get great service throughout the holiday with no need to worry about how much cash to carry around after already paying upfront for your premium holiday Negatives: Not many negatives at all. It's a top end 4* hotel, even though Tui has it rated as 5*. For an all inclusive beach resort holiday it's up there with the best. At the airport you are put in to the couples lounge to wait for your transfer, this is nice, but when the bags are waiting to be moved from the lounge to the bus, the Couples representative makes a point of asking you to tip the baggage handler as they are not part of the Couples service. Not a great start to a no tipping policy when you didn't ask for you bags to be moved the mere 25 meters to the bus, or have any cash because you've just got off the flight. The Coupes staff should move the bags for you (they accompany you to the vehicle anyway), or ask before they give them to an airport porter. Some of the daily activities get cancelled or the times get amended without notice. The website also needs updating with regards to which activities are on which days. Overall, a really nice experience, and one of the best all inclusive package resorts we've been to.