Couples Negril

We have been remiss in writing this review. We were there in February 2025 and had the very best visit! In fact, we signed up with the Romance package because we are at the age, (mid seventies) that we want a place to come back to every year, for as long as we can travel. It is truly a home away from home. We love the location, the food, the entertainment, but the stars of this resort, and the main reason we made the decision to join the Romance package, is the staff! They are fantastic! They seem to anticipate your every need and will go out of their way to make you happy! We leave this Wednesday, February 11, 2026 for another visit and can hardly wait!,

Our room experience was not what we thought we booked for an additional $$ we booked a deluxe beachfront room. The room was a standard room size, we in room 6 on second floor of 8 rooms, room 1 was the closet to the beach and 8 was the farthest, also we had a partial ocean view. I have stayed at resorts with tubs and rain showers for a lot less. I wish when advertising of rooms they would be honest with what you get. We were celebrating our 35th wedding anniversary and it was a big let down on the room.

Reception: Check-in was extremely easy Restaurants: Limited but had good variety. Service was very disappointing several times with taking drink orders but they never showed up (happened a few times). We were forgotten a few times at different restaurants. Once while inquiring (Ohtani restaurant), they said one moment and still it took another 10 minutes to be attended to. Meanwhile, there were 5 staff members setting one table. Room: Nice size. Could hear road noise as in the bathroom there are shutters only in the rooms not windows so all noise on the stairway (guest coming in or out of rooms) or road is easily heard Staff: Most staff were friendly but not anything special. A few negative experiences the reception when inquiring about a few things. Also, the bartender blatantly ignored our friends request for Appleton rum with no words or acknowledgement. Water Activities: We did the Sunset Cruise which should be called the booze cruise. The cruise is included but run by Island Charters. It was unacceptable the Captain allowed a passenger to navigate the catamaran for a vast majority of the cruise. This passenger was clearly drunk and under the influence of drugs (we saw him smoking up). Entertainment: Extremely disappointing. Entertainment started late and one time we were not permitted into the Terrace to watch the entertainment as they said they were too full (there were many empty seats). The beach party food set up was excellent. The entertainment was not. The singer had a non-appealing and we left. Being a Jamaican theme for that night we expected Jamaican music. The Silverbirds were the only night that we can say that were worth staying up late for. The Piano Bar is dark and dismal. Many times, were went in there before dinner for a cocktail and either staff or friends of staff (?) were sitting on the lounge chairs. The Piano Bar is totally dead until the Sing-A-Long starts at about 9:30pm. We attended on Sing-A-Long but after one night that’s enough. This resort lacks a good bar for drinks. Activities: These were extremely disappointing. Some of the activities are run by the beach vendors such as tie-dye shirts and jewelry making. Both were below par and one vendor was not a happy camper at all and made the comment she volunteered to do this, and we could only make one bracelet. Other activities are done in one of the restaurants. So if you are there having lunch, you'll have not choice to listen to 'name that tune'. Beach: The beach is lovely but very narrow so you do feel squeezed in with chairs and walkers by. Pool: The pool is small and there is an odd divider between the pool and the swim up bar so you have to get out of the pool to go to the swim up bar. People do not respect no smoking at the pool, in the pool. Pool umbrellas don’t bend, thus making them unhelpful when the sun moves. Spa: Extremely overpriced. Not used. Other Observations: My husband’s birthday was not at all acknowledged. Such an easy thing to do, yet nothing. In summary, will we go back? Absolutely not. For money we paid we can and have experienced far superior service and amenties.

This is one of the best resorts in the Caribbean. Excellent service, cleanliness, food. Beach chairs are available and comfortable. I can't wait to go back!

Upon arrival to the airport, the resort looked like it hasn’t been painted since it was built. We checked in and headed to our room. Room accommodations are adequate but don’t expect staff to provide enough towels, bath mats or toilet paper. The ac blows directly onto the bed which makes it very uncomfortable. The mini fridge was initially stocked but don’t expect refills. The food was barely editable, and I’m not even close to being a foodie. The menus are wacky you go to the Asian restaurant and expect a mix of Asian, Indian and American choices. Breakfast the scrambles eggs are more like soup, it takes 3 cycles in the toaster to get bread toasted. The coffee bar had the only Expresso machine and it was broken. I could go on and on about the bad food, but I’ll leave it at that. Activities were lacking and parsley attended. Pool and beach service is almost non existent. The nightlife there dies at 10 and by 11 the resort becomes a ghost town and almost nothing is available. I vacation a lot and considering how much they charge for the resort it’s almost criminal what they provide for it.