Couples Negril

As a travel agent who has traveled all over the world and stayed in some of the very best hotels, I can honestly say this is the best hotel I have ever experienced. From the moment we arrived in Jamaica, everything has been absolutely exceptional. The staff are truly outstanding — warm, welcoming, and they simply cannot do enough for you. The level of service is beyond anything I’ve experienced, and that’s saying something given how many luxury properties I’ve visited over the years. The food is incredible, with so much choice and consistently high quality at every meal. The premium all-inclusive offering really sets this hotel apart — it includes so many thoughtful extras that make the whole experience feel elevated and genuinely one of a kind. Our room is spotless, beautifully maintained, and housekeeping are absolutely brilliant. Every detail is taken care of. I genuinely cannot fault this hotel in any way. It has exceeded every expectation and set a new benchmark for me. I will be recommending it to all of my clients without hesitation — a truly unforgettable stay.

Prior to any vacation, I do a lot of research and read a lot of reviews. It's part of the fun for me. Anyway, my wife and I (49&47) visited this resort 15 years ago. We had a great time during our first visit. We've never visited the same twice resort before this trip and based on a couple of the reviews, I was a bit worried. I should know better by now, but I'm sure I'll be worried next time as well :). We thoroughly enjoyed ourselves and had a very relaxing vacation. For us, the "speed" of the resort was just right. I utilized the tennis instructor daily at 8 a.m. (Thanks Maurice). The courts, racquets and balls where by far the best that I've seen in many years at a resort and they had twice daily instruction. There was plenty to do if you want to stay active (me). But it's also super laid back if you don't (wife). If you want to lay around on the beach all day and read, you can do that without being badgered to participate. The service, overall, was great. We had a small issue with a window in our room upon arrival. We contacted the front office, it was fixed in short order. Every once in a while (happened twice to me in a week) a worker may be curt or wasn't smiling to greet you. Guess what, I have bad days at work also. If I have to wait a couple of minutes to get a Absolute and Ting, so be it. You're on vacation in the Negril, take it easy. My wife and I are not foodies. She eats like a toddler and I'm not too adventurous. With that being said, the last few vacations that we've been on have been to Sandals resorts and their food is better. As is their liquor selection. But the food and liquor at this resort is good. The size of the resort was great for us. You can be back at your room from anywhere in less than a few minutes. I was a bit worried that it would be too small, but that was not the case. It was actually one of the things that we enjoyed the most. Contrary to other reviews, the chair game is definitely played, especially at the pool. I woke up early one morning for a sunrise beach walk and there were already chairs that had been claimed. We parked at the beach daily so it didn't bother us. There were plenty of chairs on the beach but there were still people who claimed "their" chairs early there as well. But you could always find one out of the sun if you liked and there were always plenty to be had. Honestly, the only real downside to visiting the resort is the drive to Negril from MoBay. Our bus driver was great, it's just a long drive after a long day of travel for us (no direct flights). There is a small runway right across the street from this resort. Honestly, I'd look into what the cost is for that 15 minute plane ride. It may be worth it. I asked a worker about different crowds during different times and she said it varies greatly. I had never thought of that but it made perfect sense and explained some of the disparity in the reviews. When we went, the average age was probably closer to 60. There were some couples in their 30's and early 40's but I'd guess we were on the younger side. If you go during the summer, I was told that the crowd will be younger. I can understand why some people come back to this resort every year. It just feels comfortable, like an old pair of jeans. But I can also understand that if someone didn't do their research and was wanting loud music and pool bubble parties how they would be disappointed. But if your goal is to relax and unplug, you'll be happy here. Will we return? Not next year, there are still other places that I would like to see. But if we were ever to have an annual excursion, this resort would have a good chance of being where we landed.

Just got home from our 4th visit to Couples Negril. We went with lowered expectations , not knowing how things would be after hurricane Melissa. We were pleasantly surprised at how well the resort had recovered. The only difference we saw were a few less food options or substitutions. Nothing that detracted from our enjoyment. The staff were amazing, big shout out to Dean and the crew that made our breakfast and lunches such a lovely experience. We really hope there is a 5th visit in our future.

We have been to Jamaica numerous times and have stayed in different areas. After staying at the Couples Tower Isle; in Ocho Rios, we decided to book a stay at Couples Negril. We loved everything about our previous trip except the beach. It was rocky, small and we were unable to utilize any of the water sports due to rough seas. The location of Couples Negril was very nice, beach was fantastic water was amazing. What was not amazing was the food. In comparing the 2 resorts it was not even close to what we experienced at Tower Isle. All dining rooms open at 6:30pm, not ideal ,as there were normally lines , If you didn't get in then there was normally another hour wait. Eating at 7:30-8pm; not ideal , so your kind of stuck just waiting. The fine dining was terrible, our server was rude, wanting us to order before we even received our drinks. The resort did a terrible job at communicating the daily agenda of activities, most times starting late or you were lost trying to find the location. For an example, jewlery making, 1 small round table with 6 chairs for an entire resort, terrible. Mini fridge filled 2X's in the 10 days we were there. Housekeeping never replenished our coffee for in room machine. The ladies at the coffee cafe were kind and helped start our day off in a great way. There should be 2 of those locations as there was normally a line. Resort shops are extremely small with everything folded; hard to shop. Ride to the resort, small cramped van, ride back to airport was much more enjoyable. For those that are almost 7 feet tall, not ideal and very uncomfortable for an almost 2 hour ride. A purchased painting was left behind by someone in our group, I inquired about it for several days and it could not be located. Hello, the housekeeper was the last person in the room. Smoking on patios was terrible although it clearly states no smoking. Couldn't leave your patio doors open without the fresh scent of cigarette smoke, terrible. We will not be returning to this resort as it seemed very disorganized, chaotic at times and the food was below our expectations for an upscale resort.

Wishing we were still at Couples Negril...sigh My husband and I spent 8 days at this lovely resort! We were so pleased we went ahead and kept our vacation as planned. We were warmly greeted with wash cloths and champagne. Check-in was a breeze. The grounds were immaculate, even though another storm blew through several days before we arrived. Impressive efforts! We found the staff to be very kind and thankful for so many loyal guests. It was pleasantly surprising to see such active participation from the guests at the fitness classes and in the gym (I had booked through FitnessProTravel.com to be the Fit Bodies guest fitness instructor for the week). Shamarie with the Spa and Wellness program was a fantastic partner to coordinate with. We co-taught an aqua class on my last teaching day, so that was fun! One of the ladies I met was taking tennis lessons in the mornings! The tennis courts often had couples playing tennis or pickleball:-) Trivia was fun with the entertainment team! Theme nights had great food. Lots of opportunities to meet and greet. We ran into so many fellow Iowan's! We loved the reservation-only restaurant, Otaheite, we went back a second night. Filet mignon, salmon, lamb, yum! We typically had the buffet for breakfast, ate healthy snacks from the veggie bar- the juice with ginger was amazing- or lunch at Heliconia Grill- the Cobb salad just sounded good, and it was! Dinner we tried all the options, all good. Our room was always clean and we loved the turn down service in the evenings. The balcony with chairs and small table were perfect for lounging and reading or the hours of cribbage we ended up playing:-) Though the resort appeared fairly well occupied, we were still able to find seats any time of day. Great beach! Catamaran cruise was included and was a lovely way to spend the day, We got to swim into a cave and the sunset was stunning! We needed this get away and with the ambience and vibe, we really felt like we were able to truly relax. We left feeling like we just had a second honeymoon!