Sandals Negril

Our family had 3 outstanding servers. Conrad, Janay, Sophia. Conrad was an outstanding butler that took great care of our family. Janay makes an outstanding drink and has a terrific smile. Great person. Sophia served us several meals and had a very welcoming approach.

The entertainment team at Sandals Negril is an amazing group. Normally, my husband and I avoid group activities. However, on our first full day at the resort, they engaged us in trivia and got us hooked for the rest of our visit to join in and enjoy! King James was amazing. Aslo Briana,ashil ann from entertainment team .king james Throughout our visit, he made a point to engage us whenever he saw us and make us feel special and not just one of the crowd

Amazing experience such a good time the show was so fun Odane was very friendly as the rest of the staff

I’d really like to give Sandals Negril 5 stars but for the price and compared to other resorts at a lower cost it just doesn’t merit 5. This was our third Sandals (South Coast, Royal Bahamian) and to be honest, we haven’t been blown away by any of them. We absolutely love Jamaica and have been eight times. Let me start with the positive points. The location and views are outstanding. The resort runs along the beach so that most of the rooms are beachfront! That is so rare now with all the new resorts having minimal beachfront. The buildings are beautiful, old fashioned colonial and you can tell they’re solid. Our room was literally steps from the beach, incredible! And there were lots of beach chairs, never the worry of fighting for a spot. Our room was lovely, lots of everything we needed, nice treats for our anniversary and the room was always prepared perfectly and timely. The restaurants accommodated my food allergies and most of the food was very good at à la cartes. There were tons of activities going on all the time to keep you busy. Red Lane spa was wonderful and I had an incredible pedicure with a really nice takeaway kit. You could tell the technician was properly trained. Overall the staff at Sandals were wonderful, attentive and kind. Sorry to say there were a few not so positive points. The breakfast buffet had an abysmal choice and presentation. I had to take a second look at the fruit display - canned fruit? My first day I thought perhaps it was an off day. But no, every single day. There was maybe fresh cantalope or bananas or was it pineapple? The canned fruit selection was a mystery. There was one egg station that was so confusing. One day the cook told us to stand one way to order and the next day we were told another way and then the guy behind me got his eggs before me and then the next day…The breakfast pastries were lacklustre and not fresh, only two varieties. I’m sounding like a spoiled brat but this is Sandals! At the “welcome back return dinner” it took over two hours before we ate at our table while other tables had already eaten and had their dishes taken away. The dinner itself was not very good. The dinner at the Bayside Restaurant was our least favourite. Speaking of restaurants, there were no dairy free options for dessert for me at any of the restaurants. I don’t know if I’d be willing to give Sandals another try. The staff here are lovely (I really wanted to tip them but they refused) so that is what would bring me back to another one.

Kevon was amazing with the entertainment crew! Loved the aqua aerobics.