Sandals Negril

La plage est magnifique, les gens sont gentils et le site est vraiment beau et propre. Petite déception au niveau de la nourriture, la plupart du temps c’était ok sans plus. Quelques trucs très bons, mais pour le prix, je me serais attendu à mieux. Le gros plus de cet hôtel est vraiment le centre de plongée. Nous avons vraiment apprécié l’équipe et la facilité pour aller plonger. Les coraux sont vraiment en bonne santé, nous avons été agréablement surpris. Merci à Triston, Delroy, Richard, Sanghe et Captain pour nous avoir amener plonger avec le plaisir et en toute sécurité.

This was our second stay - we were returning to celebrate our second wedding anniversary - we were married here in 2022. We had a fab time - the resort is in a beautiful location with sunsets to die for. *Accommodation* Superbly furnished, amazingly comfortable bed and luxurious bathroom. Lovely balcony and view. The housekeeping team made sure our rooms was spotlessly clean every day. Minor downsides - still no 240v socket (outlet) as advertised and as is the case at other Sandals. As with our previous visit, we had a problem with one air conditioning unit that would not go very cold. The maintenance team repaired it over two to three days with multiple visits and it worked adequately. *Location* Stunning, especially the beachfront at sunset. Immaculately well maintained throughout - the landscaping team work tirelessly and it looks superb. *Food/drinks* Mostly top quality. Our favourite restaurant overall was the new Brava. Superb food and a great addition to the resort. Breakfasts were good overall but occasionally, there were some items that were not replenished quickly enough. In the main buffet restaurant, the birds and cats were a nuisance though. Service at Barefoot (for breakfast) was friendly but slow - one day we waited nearly 1h30m and then the order was wrong and cold. Perla was decent for lunch and is in a lovely beachfront setting. More restaurant options would be welcome in the evenings, especially as we were there for two weeks. Maybe a beach BBQ would be good. Once again, we were very disappointed that the dress-code was not enforced in the evenings and guests were wearing beach shorts, sandals and t-shirts at dinner. Overall, the food is good, but not amazing - not quite 5* standard. Drink's service was OK overall. Unlike previously, no Appleton 15yo anywhere and some bars didn't always have the 12yo or 8yo. As always, the Robert Mondavi wines are very enjoyable and good quality. *Staff* As we found previously, the staff are a real asset to the hotel - virtually everyone was amazing in every department. Our main butler (Delroy) was incredible once again in every way and nothing was ever too much trouble – we felt like royalty. Everything we asked for was delivered promptly and with impeccable attention to detail and elegant service. Our second butler Felix was very helpful and polite. Although we didn't join in with the entertainment, the team worked so hard to look after guests. The only area where staff were poor was at the Piano Bar, especially during the day time. In addition to the average service, we encountered someone smoking weed whilst sitting at the bar and chatting to the staff there, right next to a no smoking sign! On that subject, we did encounter guests smoking in the public areas without the staff pointing them in the direction of the dedicated smoking areas. Plus, the beach is full of drug sellers (and other vendors), hence you *do* get bothered and it does stink of weed. As we do not spend much time on the beach, no worries, but bear this in mind if you want to sit on the beach all day and relax. *Pools* The pools and surrounding areas were great overall, but we did notice a lot more debris in them than before (mostly bugs but also twigs etc.). We found the two main pool areas were opposite extremes. The main pool was a bit cold and far too noisy, especially when the entertainment team and DJ were around. Some music playing is great, but at times it was so loud that sitting next to each other, we had to shout and even then we could not hear each other. Starting the music up at 7am is a bit early, too. By contrast the quiet pool at the other end of the resort was like a morgue at times. There needs to be the right balance somewhere between the two. *Wi-Fi* Absolutely useless! Ranging from no speed at all to 2mbps to 12mbps maximum. We tried upgrading - still useless, so much so, we complained and were issued with a refund. The staff we spoke to said do not ever upgrade as it makes no difference. Furthermore, they are aware of how poor the Internet speeds are. This is one of those issues that until it is resolved, it will prevent us from returning. *Other* We pre-booked a private transfer for $260 (from Montego Bay)! Beware.....book it in resort and it costs $160! Maybe look online for a private transfer rather than booking directly with Sandals. Avoid buying rum in the resort shop as it is even more expensive than buying it in the UK (with all of our huge taxes included). And of course, the airport is much cheaper. E.g. Appleton 21yo was circa $200 in resort and $100 at the airport.

Resort has been awesome! Beach is so relaxing, not overcrowded and the weather is perfect. The shows are entertaining & the drinks have been so tasty. Shoutout to King James & Sasha. King James is very entertaining & Sasha takes the best pics! Highly recommend this place! They made our trip so memorable.

Resort has been great!! Beach is clean and relaxing Food is perfect! Staff is amazing !!! Shasa for pictures!! Jodvian aka King James top notch comedian !! We would definitely come back to see Sasha from the epicxs team and king James from the entertainment team

Absolutely fabulous shows we enjoy them every year. They only get better.!!! The beach is phenomenal as well. The room and the service we get in the honeymoon walkout is always as expected and perfect. Christopher and Orlando from Butler service Akeem from Porter service have been phenomenal and also we like Chris and Marlon from the bar last but not least I cannot forget to mention king James he makes it fun around the beach and every day we see him he has a smile Right .we can’t wait to come back next year ..All the staff especially king James from the entertainment team .