Dreams Huatulco Resort & Spa - All-inclusive

Great resort to stay, definitely recommended. Multiple restaurants to choose from, great hospitality. Brenda was an amazing server for us. Great accomodations. Family friendly. Different events throughout. Clean rooms. Good spa services

I just want to highlight the staff engagement, the true desire to sort out any hiccup or problem. We had a couple of issues on the first day, and two of the concierges (I think Gerardo and Ismael) sorted them out immediately. Also, the true friendliness of all the workers, from the gardeners, cleaning staff and receptionists. The hotel was kept very clean, and midweek was quieter than weekends.

This is not the first time that I have stayed at a Dreams o Secrets hotel, and this is why I returnes to a Dreams with my family. But Dreams Huatulco, has nothing to do with the other places. The service is terrible, and not many people are willing to help you. The food in the restaurantes is bad, they do not refill the dishes at the buffet, and two of the specialty restaurants where closed without notice. The pillows were bad, the towels too, the room was not clean and all the hotel needs maintenence. I am very dissppointed in what I received at this hotel, and I do not reccomend it to anyone.

This location is a lovely resort. It's clean, the staff are very friendly and helpful and there is something for everyone. The food and drink were plentiful. The nights with live entertainment were fun! You have lots of options to enjoy yourself. There is a spa but it is very pricy for what you get. I would visit the resort again but skip the spa.

This was probably the best vacation we have ever had! This was by far the cleanest friendliness resort we have ever been too! The food and drinks were delicious! The food was delicious! Especially the breakfast! We were beyond impressed by the Service! Here are just a few staff reviews! Concierge :Alvardo and Sandy went out of their way to make us comfortable at the pool area! They are both kind and caring , if you needed to move to shade or needed anything they were on top of it! They are outstanding at their job!!! In the Lobby we received so much resort information from Rodrigo he was able to answer all the questions we had about anything !!! He has a great personality and is an asset! He goes out of his way to treat guests with kindness ! Security: These kinds are so kind and have great information! We didn’t get all their names I believe one was Luis! Our Room ; So clean and spotless! We were beyond impressed! Janet was just 1 to mention! We read some reviews that are just ridiculous! This place is amazing and Friendly we only speak English but your staff speaking English is an asset! We spent our anniversary there! They made our night so Special! We are already planning another trip! Don’t hesitate to make reservations! Great resort with great drinks and activities! Alberto at the pool service was our favorite waiter! Please remember to tip! Till next time!