Dreams Huatulco Resort & Spa - All-inclusive

Dreams is located in a quiet bay along with three other resorts. It is across the street from a small community with shops, restaurants and condos. The trip from the airport is a 20/30 min shuttle ride. There are lovely bays and communties along this coast that are just a taxi ride away. The resort has six pools, three are infinity pools looking over the ocean, two are for smaller children (one has mini lounge chairs) and one is an adult only pool tucked away in a quiet zone. The beach is walkable and the ocean is swimmable. The lifeguards rate the temperament of the ocean with flags every morning. The restaurants are plenty and change things up nightly due to the accommodation of events. There is always great food available. The rooms are spacious and cleaned daily. Our room was on the first floor. It had a large glass sliding door opening onto a patio with direct access to the quiet pool. The entertainment team work all day and into the night. There is aqua fit, archery, Spanish lessons, painting, volleyball, pickleball, kayaks, sailing, paddle boarding, snorkelling, a spa, a gym, yoga classes, dancing lessons and more! Staff members who I had wonderful interactions with are entertainment team members: Nadz, Alnair, Luiz and Nef. The waiting staff in the Japanese restaurant were very professional and maybe you will see the Fireman pouring the flaming Zambuca. The service at the World Cafe was excellent with hostess Fabiola always greeting us with a warm smile and Brenda serving and taking time to chat. Really though all staff were hard working and cheerful. This is a wonderful resort, I felt welcomed and very safe throughout our two weeks stay.

My husband and I spent 2 weeks here, the first week just the 2 of us and the second week our daughter, son-in-law and baby met us. Here's the good and the not-so-good: Good: The employees are amazing, every one of them. So incredibly hardworking and always a smile on their faces. Please tip generously, they deserve it. The pools are fabulous. Six of them to choose from depending on what type of day you're looking for. Adult Only quiet, Adult Only party, Lots of Family pools. Not-so-good: The restaurants and buffet are ok. I've seen better at other Dreams locations. You won't starve but you won't come home raving about it either. The Garden Wedding venue/location is directly outside Building 2. My daughter arrived on the Saturday and they really needed a good sleep after a 12 hour travel day with a 9-month old. Sadly, there was a wedding RIGHT OUTSIDE their patio door with a mariachi band, trumpets, tuba, trombone playing until 11:00PM. The noise level in their room was absolutely deafening. Everyone staying in Building 2 (and some parts of Building 1) were complaining that night and next day. I've never seen anything like that. They had to move over to Building 4 a few nights later when we saw them setting up for another wedding. In general, this hotel is very dated and does not live up to the Hyatt Dreams brand. I've stayed at quite a few and, unfortunately, we will not return to this one. Everyone has their own experiences. This was ours.

⭐️ Overall: Great Service, Location & Vibe — But Poor Food & the Facilities Need Update Summary: We had a lovely stay thanks to the fantastic staff and beautiful beach, but the experience was significantly diminished by the mediocre food and the dated condition of the resort. 👍 The Positives (What We Loved) Exceptional Staff & Service: The staff truly are the highlight—they were fantastic, professional, and very service-oriented. Prime Location: Great location with a good, clean beach. Safety & Comfort: We felt very comfortable and safe walking outside the resort property. Relaxing Pool Ambiance: The poolside atmosphere was excellent. The music was kept at a subtle, quiet background volume rather than being played loudly, which we appreciated. Cleanliness: Both the resort and our room were consistently clean. 👎 The Negatives (Areas for Improvement) Poor Food Quality: The food was the biggest disappointment. It was mediocre and generally not very tasty. Poor Value for All-Inclusive: Given the low quality of the dining experience, the all-inclusive package did not feel like good value. Tired & Aging Facilities: The resort is visibly showing its age and urgently needs updates. The property looks and feels tired.

The food is mediocre, and not great selection. Today no egg benefits and got an omelet with egg shells. No access to nice pieces of Oaxaca cheese. Why travel to Oaxaca if you cannot get some of this lovely cheese easily? Here now and was trying to connect to hospitality manager but no success to address the concerns . Not sure what’s going on but all drinks are not tasty… Food and drinks are below overall mexican all-inclusive standards, let alone Dreams. Poor tasting drinks in each and every bar :( And hit and miss food quality and selection. Most things are tasteless, and Mexican dinner yesterday (Saturday) felt like recycled food from the wedding day before :(

My husband and I chose this resort as our Wedding Destination resort and had the most amazing experience. The wedding coordinator, Guadalupe, at the resort went above and beyond and was an absolute professional planning every single detail we’ve asked for. The staff at the resort was very friendly and always helpful with any requests that were brought forward. We had a group of 50 travelling with us and everyone enjoyed themselves during their week stay at this resort. The room service is great, the rooms are clean and we didn’t even have issues with finding chairs around thebpost or by the beach. We had a blast at this resort and can highly recommend it for couples, families with kids, individuals or big groups. This resort is amazing and we can not wait to go back.