Couples Tower Isle
Ocho Rios, Jamaica
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About the Hotel
At Couples Tower Isle, Jamaica'â€(TM)s original all-inclusive, adult couples-only resort, scenes of natural beauty intermingle with exquisitely appointed rooms and endless amenities to transport you to a world that is equal parts Jamaican paradise and â€(TM)50s Hollywood hangout. Here, everything is at the guestâ€(TM)s disposal; spacious, stylish rooms and suites with unparalleled ocean views, sparkling white-sand beaches, fine dining, and unforgettable off-site excursions and adventures. Best of all, this all-inclusive resort takes care of the details, so pack your bathing suit and prepare to escape to a sensual and warm paradise. At Couples Ocho Rios guests encounter infinite reasons to fall in love with the resort, with Jamaica, and with one another.
Location
Couples Tower Isle
PO Box 330 Tower Isle
Ocho Rios, Jamaica
Nearest Airport: MBJ
Features and Amenities
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Ceiling Fans
- Hair Dryers
- Satellite Television
- Activities
- Tennis
- Nature Walks
- Yoga
- Interests
- Active & Adventure
- Beach
- Honeymoons & Romance
- Spa
Reviews for Couples Tower Isle
Not safe or all inclusive
DEFINITELY NOT THE VACATION WE EXPECTED!! A LONG READ BUY A MUST READ, A WOMAN WAS ALLOWED TO BE SEXUALLY ASSAULTED! My wife and I usually do not write reviews as we normally have great experiences, especially in Jamaica, where we travel 2 to 3 times a year!!! This was our first visit to a couples resort so we were very excited!! We were traveling with my wife’s brother and his wife!! We arrived on Christmas Eve to couples tower isle. Upon arrival there were no bell boys, so us and the other couples on the bus had to carry our luggage up the stairs to our own rooms. Upon arriving to our room we entered to find the fridge open and full of wet towels clearly leaking and not working. We contacted front desk and they agreed to send someone up. We decided to go to dinner where we found out one restaurant was closed and we arrived too late for reservations for the sit down restaurants. So the buffet was the only option. The food on the buffet to say the least was all Jamaican food with little to choose from and not very good. We decided it had been a long day so we returned to our room to findable still broken fridge, bugs all over the bathroom sink and no hot water to take a shower. At this point we talked to our first manager who sent up a worker who took a towel and raked the bugs off the sink no spray no anything and said that would take care of it! They did manage to get hot water after finding the valves were turned off in the wall and replaced the refrigerator with another broken refrigerator. For an all inclusive we were shocked to learn no alcohol before 10 except mamosas or your mini bar that we didn’t have lol. There are large gaps in time where there is no food to eat. Nothing before 7, from 1030-1230, from 430-630 and after 11 only burgers and jerk chicken and fries! Had almost every meal they were out of food, and every bar ran out of drinks nightly! One of the bars ran out of ice! The piano bar and lounge smelled so badly we couldn’t use them and many guests said same. My wife was excited about kayaking, but these water sports were unable to be used because they told us the staff was short and too busy cleaning the beach to help us. We were never able to get beach service so far and all inclusive I had to climb stairs every time my wife or I needed a drink. The straw that finally did it was when we woke up and the container I keep my partial plate In was full of bugs ! At this point, we attempted to contact the manager, but they don’t arrive till sometime between 10 and 11 so we had to wait. The manager was unhelpful so at this point I told them we were leaving to find us a resort to move to! They found a spot at San succi so we went to eat while they got it handled! When we went to the grille which was the only thing open. There were 30 people in line and one cook and we were told we wouldn’t get food before we had to leave. That was enough we packed and carried our luggage back down because no bell boys and when my wife said thank you to the manager for sending someone to get our luggage. She was very rude and said you’re welcome. I wanna add also that our brother and sister had to stay behind so we had to split our vacation over this. At San succi at breakfast on Monday morning we met a nice couple who told us an unbelievable story. The night before she was sexually assaulted by the ballon bar when a man groped and fondled her. Her husband immediately contacted security who did nothing and when management was contacted they were told they didn’t know what to do because the guest who committed the assault was a nearly 20 time returning guest! So I guess if you go to couples enough, you’re allowed to do anything you want! The young couple had to contact the police on their own and handle it that way! The man who assaulted her was still on the beach when we were hearing this story! Since returning, we have tried to contact corporate couples and have gotten the runaround no help and no return phone calls. A company that treats people this was and allows the things couples allows is not safe or all inclusive!!! We are normal people who travel a lot, we are not hard to please or have crazy expectations we just want what we pay for and this is the worst experience we have ever had and hope that we can make u think before you choose this place! We love Jamaica and will return just never here!!
Justin E
Bayside Restaurant Couples Tower Isle
Chef Kumar and the entire Bayside team at Couples Tower Isle gave us a dining experience we will never forget. From the moment we sat down, the service stood out. Everyone was friendly, attentive, and truly seemed to enjoy what they do. Nothing felt rushed or forced—the staff anticipated our needs and made the evening feel relaxed and special from start to finish. The presentation of the food was impressive right away. Each dish was beautifully plated, thoughtful, and creative, making the experience feel elevated without being pretentious. You could tell real care and pride went into every detail. And the food itself was phenomenal. Every dish was full of flavor, perfectly prepared, and incredibly fresh. Chef Kumar’s skill and creativity were evident in every bite. The flavors were bold yet balanced, and the quality was outstanding. We were still talking about the meal long after we left—it was easily some of the best food we’ve ever had. Bayside is an absolute must when staying at Couples Tower Isle, and Chef Kumar and his team are the reason it shines. An exceptional dining experience from beginning to end. Five stars don’t even feel like enough.
Don C
Good and bad
Nice location though the beach is on the windy side, the property is nice and well maintained and the rooms spacious with a nice balcony The food is average to bad , buffets repetitive and their a la carte options font meet standards. The fine dining being the best but if you bench with fine dining in US or Europe that also falls below par by a mile The Bar service very average. If you can't get a Mojito in Jamaica then where..... We enjoyed Tennis with the onsite Pro everyday and that was just excellent Would I go back...No
mobiletraveller64 - Oslo, Norway
Tired hotel
This hotel is a bit tired. Our room as spacious enough but had several issues. The aircon didn’t work properly often sounding like a train was going through the room. We did report this several times but they failed to fix it. The food in the a l’carte restaurants was very good but the snack restaurants were terrible! Service in the room was ok but we had bottled water on arrival but it wasn’t replenished during our stay.
Simon M - Clitheroe, United Kingdom
Not worth the money. Better options our there.
Poor qualiry resort. Food was bad. Our private pool was cold and dirty. They never turned on the heat. Staff was rude. I went to Sandals resort recently and it is SO MUCH BETTER.
650sagarikad
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