Couples Tower Isle
Ocho Rios, Jamaica
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About the Hotel
At Couples Tower Isle, Jamaica'â€(TM)s original all-inclusive, adult couples-only resort, scenes of natural beauty intermingle with exquisitely appointed rooms and endless amenities to transport you to a world that is equal parts Jamaican paradise and â€(TM)50s Hollywood hangout. Here, everything is at the guestâ€(TM)s disposal; spacious, stylish rooms and suites with unparalleled ocean views, sparkling white-sand beaches, fine dining, and unforgettable off-site excursions and adventures. Best of all, this all-inclusive resort takes care of the details, so pack your bathing suit and prepare to escape to a sensual and warm paradise. At Couples Ocho Rios guests encounter infinite reasons to fall in love with the resort, with Jamaica, and with one another.
Location
Couples Tower Isle
PO Box 330 Tower Isle
Ocho Rios, Jamaica
Nearest Airport: MBJ
Features and Amenities
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Ceiling Fans
- Hair Dryers
- Satellite Television
- Activities
- Tennis
- Nature Walks
- Yoga
- Interests
- Active & Adventure
- Beach
- Honeymoons & Romance
- Spa
Reviews for Couples Tower Isle
Couples Tower Isle - Excellent
We visited Couples Tower Isle last week. Here is our review Our Room: Our deluxe ocean view room was cozy and comfortable. Well-maintained. Great views. A very comfortable king-sized bed, a quiet ceiling fan, a well-stocked mini fridge, a coffee pot, an in-room safe, an en-suite bathroom, and plenty of closet space for a week. Room service (though we did not partake), daily housekeeping and nightly turndown service were all included. I have visited the Caribbean and or Mexico many times, at several brands of resorts. This room was by far the easiest to keep at a comfortable temperature, and the AC was quiet. The Resort: This intimate and romantic beachfront adults-only resort is delightful. It features six restaurants – two requiring reservations, five bars, four swimming pools, three hot tubs, a spa and a private clothing-optional island. Also featured and included many water sports such as kayaking, snorkelling, scuba diving, waterskiing, and paddle boarding. The beach area is large enough for the size of the hotel, with many options for shade if needed. The main pool has quite a bit of shade options as well, and of course, plenty of sun for those seeking that. The swim-up bar pool has a smaller deck and felt a bit more crowded, so we went briefly. The breeze was fairly steady, if not more than what was needed for our week, but we still had plenty of fun on the beach and in the waves. The gym was quite well-equipped. We were able to get a few sessions in during the week. There were always others getting a sweat on, but enough equipment to accomplish what we needed. If a negative, there was only one fan to circulate air in the gym. Another fan or two would be good. Entertainment: The entertainment staff were always on hand, encouraging games etc during the day. Lots of options from pool volleyball to beach Olympics, cooking lessons, tie-dye t-shirts and the list goes on. The evening's main show was really well done. Singing and dancing, the Caribbean night fire show was great, and the Silver Birds Steel drum band put on an amazing show as well. The Piano bar was a highlight, especially the sing-along portions of the evening, lots of laughs and great drinks too. Food and Drink: Breakfast was for us buffet-style dining. All you can eat bacon is always a hit, and the delicious Blue Mountain coffee too. The omelette and waffle stations, made to order, were a nice touch too. Lunch varied from buffet to the Pool Grill. Lots of options either way, and all were delicious, especially the chicken patties at the pool grill, YUM! We visited each of the à la carte restaurants. All were great, our favourite being the Bayside Asian cuisine. The Caribbean night feast was absolutely wonderful. Jerk pork was a standout, and curried goat and braised oxtail also really good. The Martini Bar was really nice. Some welcome AC, and a great selection of very well-made martinis were a nice treat prior to dinner. Of note, the premium brand spirits were nice too, not just at the Martini bar but throughout the resort bars. The beach bar service and drinks were excellent, never a long wait and always served with a smile. The Java Café was also a great spot to stop in for a hit of caffeine. The service was quick and the beverages well made, even with a bit if rum cream added etc. The Staff: Everyone, from check-in to the final day shuttle loading, was simply fantastic. We felt welcome and valued by all. Overall, we give this, our first Couple stay a fantastic rating. We will visit again, maybe CTI, maybe Sans Souci, but definitely recommend and will repeat.
jdjackson1971 - Okotoks, Canada
Definitely not 5T
Unfortunately our trip to the Maldives was cancelled, which was a special birthday trip. We had very little time to book an alternative as our flights were cancelled with just over a week from our departure date. We couldn't change the dates so after reviewing all the information regarding this resort we decided to book, also given the fact that prices were jumping by the hour. Firstly there was no information that we were provided with that advised the transfer from Montego Bay would take the best part of 2 hours, this after a 9hr 45 min direct flight which was delayed by an hour. The transfer is private and arranged by the resort but we had to wait 30 minutes for our transfer to arrive before we left the airport, there was a small lounge exclusive for Couples resorts but all we wanted to do was get to our destination. When we arrived at the hotel, as some reviews have already mentioned the staff where disinterested with very little interaction. It didn't get any better, when we went to our room to unpack with the concierge, when we got into the lift and it looked terrible, scratched panelling finger prints on the services, it just looked grubby, that along with all the wet paint signs down the corridors, don't get me wrong I understand things need to be done but again not expected at a luxury resort. Once we go to the room, which was pleasant and had a full sea view the concierge showed us the storage, he struggled to pull the doors open and once open they almost overlapped and were really difficult to close, he brushed over this and didn't offer to move us or even do anything about it, like it was the norm. At this point we just wanted to have some food and a drink, we were advised where the restaurant was and for us this was another disappointment, maybe I was being naive but having seen all the information on this resorts website I wasn't expecting a buffet and after travelling for 13 hours it wasn't the greatest first impression. The next day and in the light of a new day the restaurant looked different, still a buffet but the staff were in the most attentive, a little slow but very pleasant. We then proceeded to the pool, which had a swim up bar which was very nice, a little rowdy at times but ok. I can't say that the drinks were great, a mixture of flavoured ice which a helping of rum on top. The really disappointing thing and again coming back to the website and the way drinks are presented nothing like as described, my partner likes to drink Mojito's and pretty much everyday there was no mint, G&T's no real tonic, no lemons, no limes and not even orange to add to an old fashioned, again noy a 5T experience. The second pool was a little quieter but as someone already mentioned, looked tired and there was often debris in the pool and sand where people didn't was there feet after being on the beach. Not even in the piano bar in the evening you could not get most drinks we liked, which are run of the mill we couldn't have due to missing ingredients. The themed restaurants which you could only book on certain night and not more that twice in a 5 day period were nice and the food was good, the Bayside in particular but as we were only there for a week we could only go once, there was an Ala carte restaurant you didn't need to book and didn't appear to be restricted which we ate in most nights was also nice. In summery, I kind of wished that I had just taken my refund for the Maldives as we had to pay more to go to this resort but I don't feel that it's worth the premium at all and the information regarding this resort from the official website and tour operators in my opinion is misleading and a number of the reviews seem to say the same.
Deano819 - Milton Keynes, United Kingdom
Disappointed Entire experience average to poor
Morning coffee service was generally good. All other room service was poor. Took long time and food was always cold. Spacea
tom b
Awesome staff and spotless
First let me say I have now been to Jamaica 31 times, stayed all over the island from 3 stars to 5...This is not a 5 star resort however did have some positive attributes. The staff make the place, friendly and accommodating. The entire complex was spotless. Housekeeping in room was great, always had clean towels. Our first day was met with no shower head in shower... just long metal tube dangling...they fixed quickly Second day we just got unpacked when they called to say we were being moved...due to replacing carpet in hallway - did they not know this when we were put in room just day before? However we did get upgraded to a nicer room.. Food was decent but repetitious. The most perplexing issue is there are NO umbrellas at any seats by pool, we were fortunate to secure a seat under an almond tree. Did not use pool as it was frigid cold, was amused watching faces of those trying to step into it. Beach was covered in seaweed/algae... continuous efforts by staff with front end loaders scooping it into dump trucks. Unfortunately the weather was not great whole 10 days, saw sun couple days but at least it was warm and no snow! They did provide transportation to and from airport which was prompt with no issues.
Linda W - Niagara Falls, Canada
A good trip just not the greatest
I will start with giving praise to a few employees that were very helpful and/or made our trip delightful. A server who was so pleasant and seemed to love his job was Deron. The pool bartenders who were friendly and made great drinks were Anieta and Tahjay. In the Piano Bar, Bryan and Marcel excelled every time we were there, which was every night. On the entertainment staff Rowe J made sure everyone felt welcomed each morning and at night when we saw him. Now for the things that bothered us the most. At the Help Desk they seemed put out that they had to assist us, wither it was making our dinner reservations or just asking them a question. Next at the Bayside restaurant the manager was very abrupt and unpleasant both nights we checked in to eat there. Servers for the most part were good but several mornings the one we had seemed very disinterested in assisting with additional coffee and water. Also, I know the weather can't be controlled, so we were only able to go over to the island one time during our week. It would be nice if there was an alternate pool or beach area to be at when the island is closed due to weather. Something similar to Couples Sansouci Resort. All in all, we had a good trip just not a great one. This is our first trip to Couple Tower Isle, but we have been to Jamaica over fifteen times and I would say this is one of our least favorite resorts to date.
Jerry W
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