Hotel Riu Palace Antillas

This was our second time at this resort. We chose to go back because we had a great experience the first time… a couple years later it felt like a completly different resort… it was very dirty. Halls going to rooms smelt musty and like mildew. Our room was filthy. We told the front desk immediately and they did nothing but send someone else up to “clean” and it looked just as dirty. We were never given fresh towels once they did clean. The food was terrible we only were able to go to two of the restaurants on the resort because they were filled already by 7pm so they would turn you away. Ridiculous. Why pay for all inclusive and then be turned away at the restaurants. Food on the island other places was amazinggggg! No need for an all inclusive and will never be back here. Do not waste your money there are such nicer places on the island. The Hilton and Hyatt were beautiful and great food! This was our honeymoon where I put a note in when we booked thinking they would do something nice and acknowledge but nothing instead they put us in a filthy room. Our room Was not fully cleaned until we complained for 4 days straight and I talked to another manager where he said it was unacceptable and had maintenance crew re grout the shower and paint and bleach. We were leaving on Sunday. Such a shame.

This is my 10th visit here. The location is amazing. Very clean. I get the junior suite ocean front room. I love the view at night from the balcony. It is adult only and service is wonderful. It is well worth the money considering all food, drinks are included. Many nationalities come here and all are very respectful of the other guests and staff. In aruba, you can do lots of excursions or just chill out. I want to relax mostly but do a couple excursions. I look forward to my vacation every year. I just came home yesterday but am already planning for next year.

A fantastic hotel right on the beach. Only thing that was a problem was it was very windy all the time. Beach is beautiful, theres a cabin that you can use floats and snorkel masks for free for a limited time. Staff are supper friendly and can’t do enough for you. Rooms lovely and well furnished. Fridge, restocked twice a day. Coffee machine and drinks cabinet in the room. Large bathroom with walk in shower, double sink. Shower gel, shampoo and conditioner all provided. Expensive for us as we traveled from the UK using scheduled airlines but well worth the cost. Restaurants,Main buffet, Arubian, Asian, Italian and steak. Food delicious and plenty of choice. 24 hours snack bar also serving alcohol. Plenty of bars, nightclub Cocktail bar in the lobby with a different cocktail every night.

There part was absolutely stunning with the best beach on Aruba. The place was so clean. 24/7 security at the beach entrance. 2 large pools. Adults only. Staff was all so friendly and hard-working. I highly recommend getting the elite club so you can make reservations for dinner so you don’t have to wait in line at 5:30 witheverybody else and possibly not get a spot at dinner. It was also only a five minute walk to a downtown area if you wanted to get off Property. Highly recommend this Resort.

This was a really good pick for a short vacation. The resort was located within walking distance of restaurants, shopping areas and nightlife. The resort and the room were clean. The bed was comfortable and the room provided adequate space. There was a great view of the ocean and the pool area from room 1100 which is located in the Elite area of the resort. The room has 2 balcony’s, king size bed, double vanity, and shower with hand held sprayer, well stocked mini fridge and in room alcohol dispenser. The pools were nice not too busy. Was able to find a chair late in the morning. The beach was pretty nice also. If you have the elite arm band you can hang out at the elite pool which was very quiet. Didn’t see more than 10 people in the pool at any given time. Ate at the Italian restaurant the first night, the food was great. The mussels were a show stopper. They were the best I have ever eaten. They could have been the main meal. The shrimp fettuccine alfresco and shrimp spaghetti was pretty good. Second night was Krystals. The food here was also really good. Not quite as good as the Italian restaurant. The Elite Club Lounge provided a Great Meal. If you are booking the Elite Club make sure you stop in here for a meal. The Steakhouse restaurant was some what over rated. The lobster mac & cheese was a bust. Not what I was expecting at all. Suggestion would be to change that recipe. Had a few breakfasts at the buffet. If you are sitting in the elite area you can place your order. The staff was great all around!! Thanks to everyone from housekeeping to the towel collector at the pool. Thanks for a job well done. The bad side of it all was the long wait to get checked in at the elite desk. Had to stand in line about 40 minutes to get a room. The standard side was a lot quicker. Getting clean towels in the room was a major issue. Having clean towels is a must and should be a lot easier to get. The room doesn’t need to be cleaned daily but clean towels need to be available. Waiting in line for dinners was not too bad, just to be on the safe side try to be in line no less than 15 minutes prior to opening. You can normally make the first wave of individuals getting seated. Last but not least is the idea of the pool closing at 1900. I understand that maintenance and cleaning of the pool is required but why limit individuals on vacation. I would visit this resort again.