Hotel Riu Palace Antillas

Everything was excellent including the all inclusive food, staff, drinks, the room and the hotel. We had the room on the top floor for couples. I wish we had the balcony facing the ocean but our view of the city and partial ocean view was nice. The bathroom was a walk in shower with all the amenities. The entire hotel was always clean. Everything was in walking distance but if you have health issues then you don’t want to walk too far. The atmosphere was warm and inviting centered around vacation/ island mode. The lobby was loud at night but the hallway by our room was always quiet. We stayed at the adult only resort with all inclusive. Definitely worth it.

Riu Antillas – Extremely Disappointed! Stay at Riu Palace Instead! ⭐ We stayed at Riu Antillas, but ended up spending most of our time next door at the Riu Palace, and thank God for that! The difference between the two is night and day. The vibe, energy, and friendliness at the Palace are on another level. A huge shoutout to Dulcinea at the pool bar — she was an absolute gem! Her kindness and positive energy made our trip so much better. Unfortunately, Antillas was a huge letdown. A very disturbing incident happened at their steakhouse, and it completely ruined our impression of the resort. For four nights in a row, we tried to get a reservation with no luck. Finally, one evening they signed us up, gave us a ringer, and told us to arrive by 6:30 PM. We waited patiently until 8:00 PM, and when the ringer finally started blinking, we went to the entrance. The hostess coldly told us she hadn’t called us and still had seven parties ahead — even though we had been sitting there the entire time with a blinking ringer in hand. Then things got even worse. The steakhouse manager, Lissette, came over and was shockingly rude and disrespectful. When my husband tried to read her name tag after asking for her name, she hit his hand and his phone fell to the ground. We immediately reported the situation to the manager on duty, expecting at least an apology or some action — but nothing was done. Absolutely no accountability. This was completely unacceptable behavior from a supposed “all-inclusive, adult-only, four-star” resort. We felt disrespected, ignored, and disappointed. If you’re planning to visit Aruba and want a relaxing, friendly, and respectful experience — skip Antillas and stay at Riu Palace instead. The difference in service, attitude, and atmosphere is unbelievable.

My husband and I celebrated our 33rd Wedding Anniversary at Riu Antillas in Aruba - All Inclusive. Upon arriving we were greeted with a glass of champaign. We checked in, went to our room only to discover we were not given what we paid for - An Oceanview Suite. We were told there were none available until following day. The next day, we were moved/reassigned to a room on 18th Floor with a balcony exposing a beautiful, breathtaking, awesome view of Caribbean! The breakfast and dinner buffet was great! A lot of choices. The pool food bar served huge grilled Angus beef burgers with sides or you could choose next door indoor luncheon buffet. I loved eating from salad bar for lunch. We had difficulty getting in Steakhouse for dinner and it appeared they could accommodate more tables but noted there probably wasn’t the capacity at the visible grill for more people. Italian restaurant was good. The food service workers were always very attentive. There were bathroom attendants in every bathroom keeping them clean. The common areas were always being mopped and cleaned. Freddy in the main bar was awesome. Jennifer at pool bar was always smiling and also did a great job. Although it would have been nice for top brand liquor choices in bars. The Cons: pool party music. A variety of genres would have been nice. The hallways on upper floors could use some freshening up. Overall it was a great stay and would love to come back!

Great food. Wonderful staff. Very nice room. Entertainment was geared to the younger, party crowd. Music by the party pool was quite obnoxious. The spa was first class. Beach is beautiful. Comfortable layout. Lovely atmosphere. Not located in heart of Palm Beach but only a mile away. All in all we had a very nice time. I was traveling with 3 seniors. Booked through American Airlines Vacations. The package was affordable and we thought a good value. The resort was very clean. Always saw someone mopping or just keeping things neat and nice.

The adults only RIU Antilles was a very nice relaxing vacation. Pros: Ocean is absolutely beautiful. Crystal clear teal blue water and white sand beaches. There are no people trying to sell you things on the beach. Cons: No waiters on the beach to take you're drink orders!! Speaking of drinks, the cups are extremely small (6 oz?)BRING INSULATED CUPS FROM HOME. Also, the people that brought cheap blow up floats for the ocean/beach were the happiest Also, there is no food by the pools or ocean. We would've appreciated lunch poolside. Pros: Out of all the all inclusive resorts we've gone to, the drinks were the best and strongest here. We definitely got our money's worth! For the most part, you could always find chairs by the pool. It's more difficult to find chairs by the ocean. You can ask some pool guys that are by the ocean for chairs and they will get it for you. Pros: Restaurants have delicious food. Cons: other than the buffet, you have to get in line for dinner starting at 5:30. However, my husband went down at 6:30 and they gave him a beeper. We ended up having to eat between 8 and 8:30 every night. Room was beautiful. Halls smelled musty and moldy. The room service is terrible. There's like 2 or 3 choices for lunch or dinner and that's it. Every RIU employee had excellent customer service. When our safe broke, mtc was called and at our room in 5 minutes. Aruba will always be our vacation destination!!