Hotel Riu Palace Antillas

Very few staff are friendly especially at front desk, bar and cooks at buffets. TV is not working so front desk is not answering calls, Gloria our house keeper and Brian our server at pool we’re wonderful! Other than that I felt like I was bothering the staff if I had a question or needed a drink. We are currently at resort and leaving Monday 5/4/26.

Just got back after a week (4/18 - 4/25). First class resort. Friendly, helpful staff. Top shelf liqour . Remini and Krystal- superb food. Buffets - above average for buffets although food needs to be warmer. Get up early for palapas on the beach and chairs by the pool. I will definitely be back.

Traveled to RIU with my Mom and we purchased the Elite Club package and we really enjoyed having these extra perks. The Elite Club pool was very relaxing and the bar tend, Madeline, was wonderful, sweet, attentive, and Loved her music!! The Elite Club bar has a nice relaxing vibe and Gerardo and Jasmine were so fun! We enjoyed conversation and laughs with them! The morning Elite Club breakfast staff are also wonderful and so happy! The resort itself is very clean and the food was amazing… with a few exceptions.. I highly recommend the Steak House and the Buffet! I do feel the Elite Club desk could do a better job explaining all the perks, we found out things as we went along, it could’ve just been the girl we encountered because we heard others had better experiences with that desk. We really enjoyed this place and thank you to all the ‘Happy’ Staff!!

This was our 6th time in Aruba. We have previously stayed at the RIU Palace next door, but wanted to try the Antillas. It did not disappoint! Our room was amazing. Clean, comfortable and the view was outstanding! Shower was great! No issues with hot water or pressure. Staff were VERY friendly and helpful. They were always smiling. Food was good. We tried 2 restaurants off property, which we always do when we travel to Aruba. We ate at the buffet every morning and for 3 evenings while we were there. We only tried the Italian restaurant on property, because the others were similar to the RIU Palace. The food was good! We had access to the Elite Club and the restaurant was SO GOOD! The Elite Club Bar was quiet and the bartenders, I believe their names were Gerardo and Yazmin, THE BEST. Drinks were delicious and well made. Super friendly and funny! Walking distance to so many places/other hotels. If I had to find an "issue" it would be with some of the adults who were rude to staff, sloppy in the restaurants, and loud by the pool area. But you find that wherever you travel to. The RIU Palace is under construction, but we rarely heard any noise. And when we did, it wasn't awful. GREAT HOTEL. We will be back! Thank you for everything!!

I have stayed at over 25 all inclusive resorts, with several of them being the RIU. I have to say that not only was this the most expensive, but it was clearly the worst. That says multitudes. Way too difficult to get in any of the restaurants. They weren’t worth the time. Only decent place was the steakhouse. We dined our 4 nights for dinner. Liquor was really bottom shelf. Service was pretty good. If I even entertained the idea of going back, I would simply use this as a hotel, n not an all inclusive. Location and beach were excellent! They can certainly do better.