Hotel Riu Palace Antillas

Best best staff. Julie is spectacular the manager needs to give her a raise .

I do not want to bore you with what should be a very long review, so I'll make this short instead. As Riu members, we book our room directly on the Riu website 3 months in advance. We selected the Junior Suite Ocean view room (website description: Incredible Ocean views). At the hotel check-in they gave us a standard, partial sea view room (view overlooking a rooftop and directly across at the side of the Riu Palace. The only water view was leaning over the balcony and looking far to the left you see about 20% view of water). They told us that there were no more Ocean view rooms available. We complained that we didn't get the room we paid for, and the front desk manager agreed, she then offered us a partial refund and told us it will be returned to our bank account in 2-3 weeks. After many, many emails, 109 days later we finally received the partial refund.  On the more positive side, this is a very nice hotel (if you get the room you paid for) and have no inconveniences like us then your stay should be great. The location is perfect. It's an easy walk to town for shopping. We could also use the facility of the Riu Palace (building next to Antillas) that we often used. The food, the drinks and room cleaning service were also very good. The pool water could have been a bit warmer (Ocean water was actually warmer). The beach is nice for long walks, and only about 15-minute walk to Eagle Beach (using sidewalk).  A beautiful Island. Overall, our stay was wonderful!

Great facility. Friendly staff. Good beach location. Food is really good. Speciality restaurants are first come but the food in the main buffet is just as good plus a huge variety. Overall a great experience. Nothing bad to report.

What a beautiful week. The hotel was clean and staff service was good. The food on the buffet was excellent with an abundance of tasty options, We ate very well. The rooms, nothing fancy but clean. The elevators had some issues at times and the wait could be long and frustrating. The keycards for the rooms often did not work and resulted in going back to the lobby several times to recode. The bookings for the for the à la cartes are not the best process as you cannot pre book and have to wait in long lineups Hoping they have a spot available. The steak house was the Longest wait. The pools were nice. The bars would not fill our average size thermal cups so we had to take the cups and pour them in, this was strange and unnecessary. The location was nice as you can walk to the town in 5 minutes which had many shopping and dining options. The beach, the beautiful ocean and beach was amazing and what will bring us back to Aruba for sure. We would definitely stay at the Riu again, the little bleeps, although annoying did not take away from a wonderful vacation with our friends and family.

My husband and I spent a week at the RIU Palace Antillas in Palm Beach in September 2024 , and it was truly one of our favorite Caribbean getaways. Everything about the "One Happy Island" lived up to the hype, and the resort provided the perfect home base for exploring Aruba. Accommodations: We stayed in an Oceanview Junior Suite on the 18th floor. If you are booking here, I highly recommend requesting an even-numbered room on a higher floor. The panoramic views of the lagoon and the ocean are stunning, and the sunsets from our balcony were some of the best we’ve ever seen. The room was spacious and clean, and the front desk team was incredibly accommodating, making sure our stay was seamless from the moment we arrived. Food & Drink: The dining options were impressive for an all-inclusive. Because this is the Adults Only side, you also have the added benefit of being able to visit the sister property (RIU Palace Aruba) next door. • A La Cartes: The crab cakes at the Arubian Restaurant and the Steakhouse were standout appetizers. • Quality: We were particularly impressed with the quality of the steaks and red meat—not just in the specialty restaurants, but even at the buffet carving stations. • Service: The lobby bar crew at Antillas was phenomenal. They were fast, personable, and remembered our drink orders after just one night. We also spent some time at the RIU Palace Aruba lobby bar for their excellent espresso martinis. Entertainment & Amenities: There is always something to do. We attended a Neon Party at the resort which was a lot of fun, though the Aruban heat is no joke on the dance floor! We also spent a few nights at the on-site Pacha Disco, where the drinks were included in the package. The pool areas are great, but being right on Palm Beach is the real highlight—it’s perfect for long morning walks. Excursions: We ventured off-property for two experiences that I can’t recommend enough: 1. Arikok National Park Jeep Tour: This is a must-do to see the rugged, desert-like beauty of the island, including the Natural Pool and Baby Beach. 2. De Palm Island: We opted for a day pass with a premium seating upgrade. It was worth every penny to have a private area with shaded loungers and a front-row view of the flamingos. The snorkeling there was some of the best we’ve done, with a huge variety of fish right off the shore. Overall: This was a fantastic vacation. Between the friendly service, the high-quality food, and the beautiful beach, we couldn't have asked for more. We would definitely return to RIU Palace Antillas in a heartbeat! 🇦🇼☀️🏝️