Remota

the Remota was a wonderful place to stay. We stayed the night of Christmas eve. The food was amazing, including the largest dessert buffet I have ever seen. The calafate sour was delicious as well. The spa was also wonderful; we used the outdoor hot tub and the sauna. Both were clean and comfortable. I would definitely stay there again.

This is a wonderful accommodation in Puerto Natales. It has a very unique layout and modern design, yet, still we felt right at home. The rooms were very clean and organized and the staff were all wonderful. Especially, Javiela at the reception. She really went out of her way to help us with information and was very kind and patient with all of our inquiries. The restaurant served some of the best cuisine we've eaten in a long time. The Remota Lodge is perfectly situated just outside of town and was just a few minutes away with a quick Uber ride. There are multiple lounges in and around the main lobby area with outstanding views of the mountains and waterways. Will most certainly return to the Remota Lodge next time we pass through Puerto Natales.

Nice location, although not a walking distance from the center of town. Rooms are basic, but OK. Food at the restaurant very disappointing. Front desk efficient, but very unfriendly. Overall - not a good deal. Much better hotels in the area.

I had read mixed reports about this hotel, but I personally enjoyed my stay here. I was on a group tour and stayed in this hotel twice. Two 1 nights stays, so I was in two different rooms. My first stay here was in room on the first floor quite near the reception area that did have good 'WiFi' access and the second stay was down a long corridor to a room on the ground floor that had no 'WiFi' access. It did not bother me not having 'WiFi' in my room as it was only for one night and it was easy to walk along to the main lounge area if you needed a signal. I thought both rooms were really nice and I loved the views from both. The bed was very comfortable and the bathroom although a little dark in both rooms was perfectly adequate. The main lounge area was a very pleasant area to sit and chat with friends and enjoy a glass of wine while looking at the view. The restaurant was also nice, but pricey and I only ate here on my first stay, the second stay I ate in a nice little restaurant more or less across the road from the hotel. It is quite a long walk along into the town, but not a problem if you're reasonably fit. I walked it during the day, but don't think I would be happy to walk on my own in the evening. Overall I think this is a perfectly nice hotel and would happily stay here again if visiting the Torres Del Paine National Park.

Spent 3 nights (1 upon arrival, 2 due to weather issue) at hotel as part of NatGeo Linblad tour. Rooms were nice, however no tv and limited lighting in bathrooms. Good locations and walking distance to Puerto Natales. Had a pool and hot tub, but no gym. Breakfast buffett was average.