Azul Beach Resort Riviera Cancun

Overall a good experience with good food, pools, and rooms. Excellent service, but poor restaurant organization and efficiency.

First off, it's easy to say.The negative things, so let me start with some positive things.The pool's very clean, the staff very polite.The accommodations very well looked after.For the most part, exceptionally good service in the restaurants, very polite staff.Very attentive, so yes, very well.Done rooms were clean more than adequate fully stocked.Always cleaned every day. Now, for whatever one else needs to expect, we were sold on the idea.Cancun selection, being the one on the strip.This is the one not on the strip.There is next 2 no beach here.Whatsoever, the pools are okay, but not great for a seven day stay.If you want more than that, the swim up bars.Okay, the booze a five out of ten I will say the food here is a seven point five out of ten for the dinners.Breakfast like any other resort lunches, a little bit better.But not great. If the price is right and you're looking for a good deal.And just wanna sit around soak up some sun.Yes, as good as any resort.If you were expecting good beaches, absolutely not.The right pick. On a positive noteOverall, a nice place to stay

The hotel was having some renovations done and a few restaurants were closed and the ice cream bar was not open but that being said, the service of the staff was out of this world and made up for all of that. The buffet/Italian a la carte was our favorite place to eat. Clean, friendly and great variety of food. Eduardo made sure we were well hydrated and taken care of every day we were at the pool! The entertainment staff was awesome and made sure we had something to do all day! We are a Zumba crew from Montreal and Luis and his dance team allowed us to give a few classes and joined in with us, we learnt a few things from them and them from us!! The head fitness instructor Jorge was energetic, friendly and his water aerobics was something we looked forward to everyday! His energy and smile were infectious and we couldn't wait to see what he was going to have for us during his class! We saw Jorge every morning in the gym where he was available for any questions we had, he made out fitness routine top notch! Every resort needs a guy like Jorge to get people moving all while having a blast!!

⭐️⭐️⭐️⭐️⭐️ Star Camp is an amazing place for kids! The girls running the camp kept the children active and engaged the whole time — they were having so much fun that it was actually hard to get them to leave so we could finally spend some family time at the pool. Highly recommend!

Bad, bad vacation. False advertising. The beach is tiny, narrow and super short, it takes one minute to walk through the entire beach area. Water in the sea is brown, smelly, with lots of rocks and seaweed. No human can swim in this water. And look at the pictures on the website of this hotel: paradise. False advertising!! Half the restaurants were closed, breakfast food looked like last night dinner leftovers ( rice, beans, overcooked meat ), no salsa or fresh guacamole in Mexico! Some buildings are still being painted and worked on. Workers are everywhere on the property. They tried very hard to sell us a membership. Very pushy, I didn’t like that. Someone has to be responsible for false advertising. Not a luxury 5 star resort.