Azul Beach Resort Riviera Cancun

we will be attending a wedding there for April. some family members would like to see some ruins and go into Cancún. any advise or references for booking a tour or day trip to town, where to go what to see and any saving tips would be greatly appreciated

First time at this resort, it’s a refurbished hotel, first opened as an Iberostar in November 2025. We knew there’s no beach, which is okay as we are pool people anyways. Although, we do miss taking long walks at a beach, watching the sunset. The staff certainly made the stay memorable, they are very professional, friendly and accommodating. Service is top notch, especially Michelle & Elizabeth from the Star Prestige team, Mauricio & Sergio from the Pool Prestige area. The suites are roomy as well as the balcony, which are kept very clean everyday. The housekeeping staff work very hard and it really shows. The grounds are always immaculate and full of beautiful plants and flowers. We love the buffet & pizza oven the best! We were not too happy with the other restaurants, we also realize they are still developing their menus and offerings, in time I think it will improve. We had a very relaxing time away, thank you!

Roger has been an outstanding asset manager. He truly goes above and beyond to make sure everything is handled smoothly and professionally. His responsiveness, attention to detail, and genuine care made the entire process stress-free and reassuring. Any time we had a question or concern, Roger was there with clear answers and solutions. He made us feel valued and confident every step of the way. Highly recommend working with him—top-notch service and professionalism.

Rooms were new and clean, every room has a jacuzzi which is a nice bonus. There is good food and the drinks are good too, staff very friendly. Would 100% recommend and will be revisiting Iberostar resorts!

Prior to our arrival we were "Blue Level Members" but with the help of Cecilia and Igor, we upgraded to Silver midway through our stay. Iberostar resorts are already spectacular but being a member elevates the experience to another level. A huge shout out to the fitness/yoga instructor Jorge who was enthusiastic and did a wonderful job. Since this was more of a fitness vacation for us, we would have enjoyed more yoga classes but we understand that he cannot be everywhere! We did miss our morning walks on the beach but played tennis instead. After our day of fitness we enjoyed the hydrotherapy/massage service. The staff were outstanding and the facility absolutely stunning. The food and service was spectacular, and Mauricio's attentiveness in the Member's area was appreciated by everyone. And our room??? OMG!!! One of the most beautiful rooms we have ever had the privilege to enjoy. I am running out of superlatives to describe this resort. We will be back. :)