Dreams Aventuras Riviera Maya

Overall, our stay at the resort was fine, although as I write this review, I think the resort didn't live up to the expectations we had in our minds. I will say, the staff were all beyond wonderful, extremely accommodating, friendly, and always willing to help with a smile! To start with, check in was lovely. We were preferred so we were taken downstairs to the preferred lounge for drinks and snacks as we checked in. It was a small room on the lower level, but it was nice to be in the AC and have some amenities as we had been traveling all day. Our room was one of the nicest that we have stayed in in a very long time!! With 4 of us in a room, we never felt cramped and we were easily able to spread out. Both the preferred pool and main pool were fine. A little bit on the warm side, but it was also 95 degrees every day we were there. We were never able to get chairs at the main pool, but with it being so hot, we were in the water the whole time anyway. We were always able to get chairs in the preferred pool, though it was smaller and not as much to do for my kiddos. The food was fine - nothing super memorable, but the dining experience at Oceana was fantastic. We had lunch and dinner there and both were great! We did the Barefoot Grill several times during our stay and I love that it was on the beach so my kids could just get whatever they wanted anytime. Plus the grill opened an hour before any of the restaurance. The biggest downfall/disappointment was the beach. My kids were so excited for ocean swimming and I thought with the cove area we would be safe from seaweed, but unfortunately, that was not our experience. While waters everywhere else we've stayed in Mexico have been blue and stunning, the cove was brown, murky and full of seaweed. The staff did a great job trying to control it, but at the end of the day, it made swimming unbearable. The smell from the seaweed was a huge bummer. We also were never able to take advantage of the natural saltwater pool for snorkeling due to the seaweed. The first 4 days we were there, you couldn't even see the water. Finally on our last day, the seaweed was almost all gone, but there was still quite a bit in the bottom. The entertainment staff was phenomenal - full of energy, always trying to get people to participate and really engaging with guests. This was especially helpful for us as we have two kids that got bored of the water slide after day one and were over paddleboarding and kayaking by day two. So it was nice to have someone getting them excited about activities (they even arranged an unscheduled beach soccer game for my son which made his trip!). Will we go back, probably not, but it was still a memorable family vacation and many wonderful memories were made!

Margarita and Diana at coco cafe were my favorite! They were so sweet and I enjoyed their bright smiles every morning, and the coffee was wonderful.

Sebastian was the best dancer he has made my stay worth while and would love to come back anytime and have him entertain my stay again and my familiaq

The service and entertainment team were excellent, very attentive to our family needs, same for the preferred club team.

We had a great time here with our son & his girlfriend. Christian with the Entertainment Team was fantastic. He truly made our trip fun & memorable. Renato at ElPatio who had only been working at this resort a short time was so HAPPY & such a great waiter. There are always just a few of the staff who make our stays AMAZING each time & these 2 were ABSOLUTELY FANTASTIC.