Hacienda Tres Rios
Playa del Carmen, Mexico
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About the Hotel
Mexican and Mayan traditions converge to create truly unique experiences at Hacienda Tres Rios, a new luxury all-inclusive resort on the lush Riviera Maya. Nestled in a 300-acre pristine nature park, this paradise is crossed by 3 amazing fresh water rivers and 10 cenotes, and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios brings together luxurious accommodations, gourmet dining and a wealth of outdoor activities on the shores of the glittering Caribbean Sea. Indulge in the resort's latest treasure at the brand-new Ya'ax Ché Spa. Opened in April 2009, this modern oasis fuses spa technology with the ancient wisdom of the Mayan cultures. Further explore beauty and culture in surrounding Playa del Carmen, and discover an authentic vacation experience unlike any other. At Hacienda Tres Rios, a true Mexican retreat awaits.
Location
Hacienda Tres Rios
Carretera Cancun-Tulum
Km. 54
Playa del Carmen, Mexico
77760
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- Private Dining
- 24-Hour Room Service
- Cafe
- Sports Bar
- Bakery
- Pizzeria
- On-Site Amenities
- Concierge
- Spa on Property
- Laundry Service
- Gift Shop
- Fitness Center
- Private Beach
- Live Entertainment
- Boutiques
- Music & Movie Library
- Car Rental
- Private Whirlpools
- Lounge
- In-Room Spa Services
- Complimentary WiFi
- In-Room Amenities
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Iron/Ironing Boards
- Marble Bathrooms
- Flat-Screen Televisions
- Luxury Linens
- Pillow Menu
- Private Terraces
- Bathrobes & Slippers
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Yachting
- Bird Watching
- Meditation
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Children's Programs
- Babysitting
- Kids Club
- Teen Club
- Nearby
- Historic Sites
- Golf
- Nature Reserve
- Interests
- Beach
- Eco Friendly / Sustainable
- Honeymoons & Romance
- Hotels
- Spa
- Summer Getaways
Reviews for Hacienda Tres Rios
Enjoyable
Miriam was an amazing host to the Vences family—warm, helpful, and always attentive. She made the entire experience smooth and enjoyable. We highly recommend her as your guide for any trip!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Marco V
Not the best trip ever
Resort is undergoing remodeling and rebranding. I have been a member of the Sunset Group for over 20 years and the decline this year was very apparent; however, management made a concerted effort to address my complaints and I will definitely revisit in 12 - 18 months to reassess promised improvements.
djwretired - Alameda, California
Wait until late 2026/2027 to visit
We were disappointed, practically from the start. Our studio in La Herencia was completely white/off-white in color. A sensory deprived unit. The closet door wouldn't open; neither would the toilet door (hubby was locked inside for 30 mins). Food was a 3 out of 10 at best. Sister resort, Fishermans, had EXCELLENT food, both variety and taste. The Hibachi grill gets a 9. We know Tres Rios is in a transition period, but we should have been told 2-4 weeks before arrival so we could rebook our week. Pool bar drinks were very good and staff attentive. Basic maintenance should have taken top priority. Lots of no-see-ems around, leaving large bites/welts. Make sure you have Benedryl.
Dave W - The Villages, Florida
Wonderful stay
As always, had a wonderful stay and was treated as royalty. The staff is wonderful and attentive. Special commendation to our wonderful butlers-Alma, Daniel and Ruth. Waiters Luis (in Mexican restaurant), Juan our concierge, beach and pool waiters - Rosa and Marion - Conchis - wish I remembered names. Sara Rolden - hotel manager - got us a great room. All the staff here made our stay memorable and I always am made to feel this is my home away from home.
Martha J
Kimpton Tres Rios - new and improved
We had a great stay and the wait staff in each restaurant went above and beyond to assist us with all of our needs. Victor at the pool bar, Hector at the buffet and Marco in the Asian restaurant did a great job. All staff was very attentive however we did not get everyone's name. We had two small children and everyone assisted with their needs also.
Michael O
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My wife and I took the four-night package in August and really got our money's worth! The service from the entire staff was phenomenal. The nature activities, including biking and kayaking through the terrain and rivers, are not to be missed. The beach was beautiful. The complimentary wind surfing boat ride was very special. The quality and quantity of food available was amazing and I am a NYC food snob! And the top shelf liquor was always available! I could go on... Visit this property!!
-S. Forschein
