Hacienda Tres Rios

Playa del Carmen, Mexico

8.4 Moderate Deluxe
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About the Hotel

Mexican and Mayan traditions converge to create truly unique experiences at Hacienda Tres Rios, a new luxury all-inclusive resort on the lush Riviera Maya. Nestled in a 300-acre pristine nature park, this paradise is crossed by 3 amazing fresh water rivers and 10 cenotes, and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios brings together luxurious accommodations, gourmet dining and a wealth of outdoor activities on the shores of the glittering Caribbean Sea. Indulge in the resort's latest treasure at the brand-new Ya'ax Ché Spa. Opened in April 2009, this modern oasis fuses spa technology with the ancient wisdom of the Mayan cultures. Further explore beauty and culture in surrounding Playa del Carmen, and discover an authentic vacation experience unlike any other. At Hacienda Tres Rios, a true Mexican retreat awaits.

Location

Hacienda Tres Rios
Carretera Cancun-Tulum
Km. 54
Playa del Carmen, Mexico 77760

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Ecologically Sustainable Practices
  • Dining
  • Private Dining
  • 24-Hour Room Service
  • Cafe
  • Sports Bar
  • Bakery
  • Pizzeria
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • Private Beach
  • Live Entertainment
  • Boutiques
  • Music & Movie Library
  • Car Rental
  • Private Whirlpools
  • Lounge
  • In-Room Spa Services
  • Complimentary WiFi
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Pillow Menu
  • Private Terraces
  • Bathrobes & Slippers
  • Activities
  • Bicycling
  • Cooking Classes
  • Fishing
  • Kayaking
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Ecological Excursions
  • Tai Chi
  • Yoga
  • Yachting
  • Bird Watching
  • Meditation
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Children's Programs
  • Babysitting
  • Kids Club
  • Teen Club
  • Nearby
  • Historic Sites
  • Golf
  • Nature Reserve
  • Interests
  • Beach
  • Eco Friendly / Sustainable
  • Honeymoons & Romance
  • Hotels
  • Spa
  • Summer Getaways

Reviews for Hacienda Tres Rios

Best Vacation and Favorite Resort

TripAdvisor Traveler Review Rating Reviewed 4 days ago

The entire experience was amazing, I highly recommend doing all the activities they offer, from family bike ride, jungle cars, kayaking, snorkeling (was our favorite) with Alexander "The Great", and the food at the restaurants was always great, especially if Claudio "Romario" is your server, and for birthday celebrations go to Kotori, they have the best fireworks and songs ever...

Meander10684465379


Great surroundings, excellent staff!

TripAdvisor Traveler Review Rating Reviewed 6 days ago

I would give everything 5 stars except the food, which was good but not great. The on-premise snorkeling excursion was really cool and Alex and Fatima were great! The beach renovation they have done is really impressive and a very noticeable upgrade from my previous stays.

Bjjlifer - Lafayette, Louisiana


Another Perfect Stay.

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Fantastic experience. Employees are the super stars. Everything was perfect. Food and menus have improved each and every year. Better chefs and selections. Loved it. New room decor lacks some Mexican bright colors but is modern and well done. Can’t say enough. See you all next year. Can’t wait.

SteveSchaeffer - Seattle, Washington


Great resort

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We had a lovely week as a family; the food was good, and the internet in our room was passable! We didn't appreciate the coaties at the pool! During the sales pitch for booking a vacation at this location, the representatives were very pushy.

Explorer54870324454


Alma is the best!!

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

The building is very nice. Food is very good. The activities (sailboat, kayak, bike ride) are fun but a bit too short. Room service takes a bit too long and communication between staff isn’t the best. Lots of miscommunication between staff. Our stay was mediocre but what brought it over the top was the employees Pablo from the buffet and Alma the butler. Pablo and Alma went above and beyond to make sure our stay was special and made us feel very cared for. They made our stay 10x better!!! They deserve acknowledgment!

Vicky T


Read more reviews or write a review

My wife and I took the four-night package in August and really got our money's worth! The service from the entire staff was phenomenal. The nature activities, including biking and kayaking through the terrain and rivers, are not to be missed. The beach was beautiful. The complimentary wind surfing boat ride was very special. The quality and quantity of food available was amazing and I am a NYC food snob! And the top shelf liquor was always available! I could go on... Visit this property!!
-S. Forschein


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