Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort

I would not recommend this hotel if your not into raccoons. They are bold and everywhere. I was relaxing by the pool and they came up to look into the garbage for food while running under other patrons beach chairs..I was at the beach and hurt my leg, because one came up to my beach chair table to take a cookie off of it. If you like raccoons go to this place if you want to enjoy a vacation without worry about if the raccoons are by your room run very fast from this place..i could not enjoy my vacation..

The Hyatt Vivid Playa del Carmen resort (formerly Hilton) is an excellent choice for an Adults Only - All Inclusive. The staff is super friendly and helpful. The atmosphere is phenomenal. And you cannot beat the price. We have stayed in the swim-up suites twice now and pool drink service means you don't have to get out to enjoy the libations. Add room service and you really don't have to leave your room area. There are some up-sales things, but those are minimal and the enjoyment of your stay is not likely dependent on them. If you are wanting bottles of wine and tomahawk steaks, you will pay extra. But if you are simply looking for "normal" food and beverage experience without having to worry about your budget, this is the place to go.

From the moment we arrived at Hyatt Vivid Resort in Playa del Carmen, we were treated with genuine warmth and professionalism. Yadina at the front desk went above and beyond to make our check-in smooth and welcoming—her smile and kindness set the tone for our entire stay. At Pelícano’s Restaurant, Miriam and Ruben made every meal feel special with their attentive service and friendly energy—they truly turned dining into a memorable experience. And the bell boys were always ready with a helping hand and a cheerful attitude, making our arrival and departure effortless. The staff at Hyatt Vivid truly represent the heart of hospitality. Their dedication and care made our vacation exceptional from start to finish.

Beautiful hotel. Nice size rooms with a balcony, hammock and jacuzzi in every room. Ample pools and space to walk around so you are not on top of each other. Various dining areas. If you are looking to rest and relaxation this is the place to stay at. Close to the shopping area and clubs. You can literally walk off the property and there are clubs, eateries, specialty shops and main stream retail shops within walking distance. If you are looking for night life on the resort, this is not the place for you.

Great accommodations. Older property but very well maintained. Large rooms and SUPER FRIENDLY STAFF - the best. I really liked. the variety of accommodations - with hammocks, hot tubs, walk-up pools, pool-side, etc. The food and drinks are okay, even in the premium restaurants. They would benefit from refreshing their menus. Mixed and special drinks did not match my US taste. Best drinks were simple - rum and Coke, vodka martini.