Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort

This resort was a solid 4. Celebrated my 50th with 22 others and the Manager, Kevin, made sure we had VIP treatment! Rooms were really spacious and comfortable. Robes to use. Jacuzzi in each room. Hammock on the balcony. Strong water pressure. A couple of rooms had issues with dampness/humidity in building 4. Room changes or dehumidifiers were offered. Food was good, but there isn't a dinner buffet, and only 2 restaurants are open each night. Chef's Plate isn't included but they have specials for $79 a couple that are worth it. Room service is 24hrs and good. Limited menu after 11pm. Pool cabanas are a little pricey but the service was impeccable. Premium bottle of alcohol and special food menu was a win for our group. We booked 3 right next to each other. Favorite bites: Asiana-Brisket was soft as butter; Dolma-Chicken Parmesean; Spice-Pancakes, chimichangas breakfast. Taco bar lunch. Drinks were delicious except the margaritas from the pool bar. Specify the brand of liquor for better results. El Jimador tequila, Bicardi rum, skyy/smirnoff vodka included. All bars close by 11pm. The 24hr lounge has a tiny bar and light food before 11pm. Only 1 pool table and a few TVs. They should really invest into making it an actual sports bar. Beach is small and had lots of seaweed but it's mother nature. They clean it daily as best they can. Nightly entertainment was pretty boring and hot...not enough air circulation in the lobby. We still enjoyed our stay.

Hyatt Vivid Playa del Carmen is a stunning adults-only, all-inclusive resort that blends casual sophistication with vibrant, authentic experiences. If you’re looking for a laid-back atmosphere with upscale touches — without the stuffiness of a traditional luxury resort — this is your place. What Stands Out: • Modern, Stylish Design: Everything feels fresh and thoughtfully curated — from the open-air lobby to the minimalist-chic rooms with ocean or jungle views. The vibe is relaxed, youthful, and Instagram-worthy without trying too hard. • All-Inclusive Dining (That’s Actually Good): Forget the buffet-only experience — the resort offers a mix of à la carte restaurants with international and locally inspired cuisine. The street-food-style setups and beachfront dining were personal highlights. Plus, no reservations needed at most places. • Pool & Beach Scene: The infinity pool overlooking the Caribbean is a showstopper, with plenty of loungers and zero stress about saving spots. The beach is beautiful and swimmable, with soft white sand and clear turquoise water — exactly what you’d hope for in the Riviera Maya. • Activities & Vibe: Hyatt Vivid is big on personalization and immersive experiences. Daily programming includes yoga, cooking classes, live music, and pop-up events — but none of it feels forced. You can be as chill or as social as you like. • Service: Friendly, welcoming, and professional. Staff go out of their way to make your stay comfortable without being overly formal. What Could Be Better: • Nightlife Is Mellow: If you’re looking for a high-energy party scene, this resort leans more toward relaxed evenings with cocktails, acoustic music, or beach bonfires. Great for couples and solo travelers — maybe a bit too quiet for groups wanting nightlife. • Limited Late-Night Options: Food and entertainment options taper off after about 11 PM. Room service is available, but not 24/7. Final Thoughts: Hyatt Vivid Playa del Carmen nails the balance between all-inclusive ease and boutique-style charm. It’s ideal for adults looking for a peaceful, elevated escape with great food, beautiful surroundings, and a sense of connection to the local culture. Whether you’re here for romance, relaxation, or a solo recharge, this resort delivers in style.

I had a great trip staying at Hyatt Vivid Playa del Carmen! The staff was amazing, specially Chema from the entertainment team. He made our experience fun and unforgettable. I would recommend this resort!

Hotel great. Food and vatiety of food not that great. Restaurantes and buffet should be open later on and variety and flavor of food should be better.

We stayed at the Hyatt Vivid Playa del Carmen from June 29th to the 30th before continuing our trip to Dreams Sands Cancun. Although our stay was brief, I wanted to take a moment to recognize the exceptional service we received from Paula at the front desk. A full week after check-out, I encountered a discrepancy with the amount of Hyatt points charged for the stay. Paula, one of the front desk supervisors, went above and beyond to resolve the issue for me. She was professional, courteous, and genuinely helpful—working tirelessly to make sure everything was made right. Paula is the reason for this 5-star review. Her dedication to guest service truly stood out. The resort itself is beautiful, and while I didn’t have as much time as I would’ve liked to enjoy all it has to offer, I’m already looking forward to returning for a longer, more relaxing stay.