Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort

We checked in , upon checked they had put us on worst building possible but offered us ocean view rooms ( never mentioning you have to sit sideways to see it ) for extra 400 I told her I would do for 300 she said okay. As she is almost done she says she doesn’t have the 5th night but we can change rooms if there is no cancellation. This morning I go to check in and German says that we can stay but will be extra 70 and if I say no I have to checkout at noon and can’t check back in till 3pm. Book elsewhere !

Great location and wonderful service by all . We choice to celebrate our 25th Anniversary here at the Hyatt and Kevin Yanez , the manager , did an outstanding job ensuring every detail we had planned was executed beyond our expectations. Shout out to Crystal Stratis on her sound baths which were a great start to our mornings . Again shout out to our bartender Fonzie at the inside lobby bar. Great cabana service by all . And the entertainment team were great at keeping us entertained at the pool and else where . Wonderful job by the whole team .

Amazing location. When you are in the resort, pool or by the beach you would never know that you are steps from so much shopping, dining and entertainment. The rooms are all beautiful but do yourself a favor and upgrade to a swim up suite. All the restaurants were amazing, I’m still dreaming about the sashimi and ramen from Asiana. If you get the opportunity to start your day with a sound bath from Crystal Stratis under the coconut trees do not miss it!! She will get your body and mind ready for the endless entertainment (and booze). I will definitely be looking for her on future Hyatt vacations. One more thing do not miss the nightly shows!!! The performers are amazing!

I loved the location of the hotel, the amenities, the staff were ALL polite and willing to help, the all inclusive was nice too. I'm not usually a fan of resorts are they are huge and impersonal but I enjoyed my stay here. Loved that it was adults only and anything I needed, I only needed to ask. I had a great experience!!

The whole trip to the Hyatt vivid was absolutely amazing. I would say some of the biggest highlights of the trip were the activities provided by the resort. There were endless options, between sports, water activities, exercise classes, and even an amazing sound bath put on every morning by Crystal Stratis. Starting my day off with that really set the tone for an amazing and relaxing vacation.