Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort

We had a group of 8 ranging in age 18 - 51. Everyone had a really great time. The atmosphere at the pool was awesome with the entertainment team. I think there were 3-4 different bars you could get a drink, and it never took very long before a drink was in my hand. The beach was clean, but going into the water had some really sharp rocks - so we didn't get to play in the gulf. We traveled on Christmas day - and the decorations were really nice with a huge tree with presents in the lobby. I had a wonderful time!

My husband and I spent the Christmas holidays at the hotel with another couple. We loved our room overlooking the quiet pool, comfy king bed, the tub, and the hammock on the balcony. Housekeeping kept our room immaculate. We loved the breakfast buffet at Spice. We spent most of our time at the big pool. The pool area was beautiful and had a great atmosphere. We were really impressed with how good the drinks were at the resort in terms of variety and consistency, meaning they were consistently good no matter the bartender or bar. Our favorite restaurant was the Asian one. The staff was incredibly hardworking and kind. Loved the hotel and would recommend it to anyone. Photos don’t do it justice. Our expectations were exceeded.

An excellent Hotel. Staff amazing. Food really good. Drinks could be better. The Hotel is very clean and comfortable. Rooms very spacious. Entertainment is fun and well organised. Very central if you fancy a wander downtown. We would definitely return again and highly recommend.

Great overall experience, would’ve liked a bit more all inclusive amenities. Stuff like room keys with the bracelet, and top shelf alcohol would be appreciated. Also, the mixology bar doesn’t have basic ingredients like honey or ginger for cocktails.

Great location and great room. Staff was above and beyond our expectation. The food was good and the resort was clean and neat. Many very nice amenities such as the coffee shop. We were there over Christmas and the place was full. Nowhere near enough loungers. Staff told you too bad, and rent a bali bed. If you like to hang out by the pool, you need to rent a cabana or fight for the few loungers especially as the day wears on and many of them end up in the shade after lunch. We ended up doing the get up and 7am and head down to mark out our loungers to ensure we got one in the sun. I would suggest going off peak times to ensure you get the experience you expect.