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In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
We had a phenomenal experience at all the XCARET parks. We especially enjoyed Xenote. Our team leader was Gabby. Gabby was excellent, she was a great driver, tour guide and she encouraged us to try everything at least once. We appreciated her. The restaurant that we most enjoyed was Chi. The food was cooked to perfection. Great service. We really enjoyed Central buffet. The food, the choices, atmosphere, the service starting with Isabel, Wendolin was exceptional. They greeted us by our name, they have excellent customer service. Fuasto came to ask us about our experience. Asuncion was the best waiter we've had. He took his time to explain to us the ins and outs of the hotel and parks and much as he could. He was funny, and yet very professional. Everyone was wonderful at Central. Absolutely, no complains there. Can't wait to come back.
Getaway68061656623
Angel the concierge truly made this trip amazing for us!!! He went above and beyond walking us to a restaurant to ensure we were taken care of! And made sure anything else we needed we were taken care of!!!!
Tiffany n
Our server was Saul. He went above and beyond, provided great service and suggestions. The food was amazing 👏 we recommend this restaurant to everyone visiting Xcaret Mexico.
Ana M
We had a great time at Hotel Xcaret México. Although we only experienced a fraction of what the resort had to offer during our three night stay, everything we did was exceptional. Everyone we interacted with at the resort was accommodating and friendly We stayed in Casa Fuego. The suite was beautifully decorated and had a lovely view of the ocean. Our team of butlers, Alejandro, Bani, and Julieta made us feel like VIPs. The bars and restaurant had beautiful decor and delicious food. We had several delightful meals at Restaurant Fuego. Thanks Jesus! All the bartenders were great and made sure we never waited long for a drink. Overall Hotel Xcaret exceeded my expectation.
Sarah P
I could write a lot of great things about Xcaret but you have to visit yourself. Best experience ever. I enjoyed the time with my family and really, 1 week is not enough. I will be back no doubt about that.
Christian S
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