Hotel Xcaret Mexico
Playa del Carmen, Mexico
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About the Hotel
In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Location
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Open-Seating Dining
- Coastal Cuisine
- On-Site Amenities
- Salon
- Concierge
- Shuttle Service
- Fitness Room
- Private Beach
- Theme Nights
- Multilingual Staff
- Beach Amenities
- Complimentary WiFi
- Hot Tub
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Mini Refrigerators
- Activities
- Windsurfing
- Scuba Diving
- Snorkeling
- Sunset Cruises
- Boat Excursions
- Surfing
- Kite Surfing
- Dolphin Encounters
- Business
- Business Center/Services
- Meeting Rooms
- Catering Services
- Interests
- All Inclusive
- Beach
- Honeymoons & Romance
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Winter Getaways
Reviews for Hotel Xcaret Mexico
Adventure and relaxation blended perfectly
Alejandro Barrera, Bani Aburto and Julieta Gamboa Did a great job helping us feel welcome! There is so much you can choose to do (adventure parks, lazy river, kayaks, paddle boards, many other), or you can just relax. Food was really great at the resort
Kevin K
Perfect family getaway with impeccable service
We recently stayed at the Xcaret Hotel in Mexico as a family of four, with our young boys aged seven and five (for the second time) and the best time imaginable! From the moment we arrived, the service was impeccable. Every detail was taken care of, and the staff truly went above and beyond to make our stay memorable. Our butlers Alejandro Barrera, Bani Alberto and Juliet’s Gamboa in particular, were phenomenal and added a special touch to our experience. Nothing was too much for them and catered to our every need. I would highly recommend upgrading to a suite with a butler if it’s an option! The kids had an absolute blast with all the new slides and Park adventures to choose from and we felt completely pampered. We couldn’t recommend this hotel more highly. Thank you Xcaret, for an unforgettable holiday.
Riarebecca
Amazing next to none service!
Mauricio Cupul, Andres Santos and Jose Miguel from Hotel Xcaret Mexico are a dream team! If you stay at this hotel (you are crazy if your staying in Mexico and not staying at this hotel!) then you need to request these guys as your butlers/concierge! Especially Mauricio! He took extra special care of my kids and made their trip extraordinary and personalized! I come to this hotel 2-3 times a year, which in itself shows how much I love it here! Looking forward to my next visit so I can request these butlers and have another spectacular vacation!
sarahbU7000XK - Polson, Montana
Exceptional service
Wonderful experience. Our butlers went way out helping us celebrate an early graduation. Then surprised us with a tiny piñata for our space nut. Always helping with reservations and even meeting with us to help us get where we needed to be and were lost.
166pattyh - Libby, Montana
Good experience
Great place for family vacation, staff always treats me respect and very polite in a professional manner. the only thing that I was a little bit disappointed is that people that trying to sell me the hotel membership took almost 4 hours to be exact and when they told me at first said that will take only 2 hours. So, I don't recommend to waist your time if you are interested in become hotel member.
gerardo l - guadalajara
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