Iberostar Grand Paraiso

We just returned from a 7-day stay at Joia Paradiso in Mexico and it was incredible. Our room was extremely big, always clean, close to the pools and the beach. The staff, especially our Iberostar the Club representative, David M, were incredibly welcoming. The beach itself was clean and private, with plenty of loungers. Food was amazing, we didn't need reservation for the restaurants and no wait time to get in. Definitely, a must-visit for a relaxing getaway!

It was around our 10th time there. 70 building second floor. Bellbstaff amazing. Check in quick and flawless. Carolina, Benjamin, Fatima, and all of our other Butlers were very attentive, wonderful and helpful. Mala, Monserat and Raymundo the best Star Friends at the pool. Fun, very conversational and kept things entertaining. Elizabeth was always there to help with your pool, Cabana and other pool needs. Always special to see here there. Leticia and other drink servers very attentive. Pool Cabanas go quickly after 7:30 on nice days. Almost always Palapas available on beach. Grounds beautiful and constantly being groomed. Ladies kept sleeping rooms clean and well stocked. Some of room furniture could use some updating, mostly refinishing, but was adequate for longer stay. Electrical outlets need to be added so they are on either side of bed. More on food later.

If you are debating visiting this resort, STOP! I am still in awe of the vacation my husband and I just experienced at Joia. Everything was absolutely perfect. The resort is immaculate. Clean on another level. It literally sparkles. The food is so incredibly good. The buffet was amazing! The Italian restaurant was so good but Ember steak house was our favourite. Samuel was the best and so attentive. The bacon wrapped filet, insane. The pools are beautiful and well kept. Towels and chairs are plentiful. The grounds in general are just so spectacular. If you have a chance to select the butler suit walk out, DO IT. This was more than I could have dreamed of. Waking each day to a beautiful sunrise and walking right out into the white sand beach was an experience I will never forget. The butler team of Benjamin, Fatima, Adrian, Ruben, Ana and Karolina were beyond kind and helpful. They really enhanced our experience and we were happy to see their smiling faces every day. Thanks to Rolando as well. He helped us book a reservation at a sister resort and was just a really upbeat and super guy. I would return to this resort tomorrow if I could. But for now I will dream about floating in the quiet pool with a mango margarita in hand.

Everything was great. Butler service did an amazing job. Can’t wait to come back. Adrian and the team were great. Beach was beautiful. Food and drinks did not disappoint

We had the best time on our mom/daughter getaway to JOIA last week! The resort was beautiful, the service amazing, restaurants all exceptional, and top shelf alcohol at the bars! The staff went over and above to make our stay extra special. Ruben and Ana were our butlers and they went over and above to make our stay in building 70 the best experience ever! Alma and Hilario from the entertainment team were so funny and kind and kept things fun at the pool each day! Our driver Leonardo was so helpful in helping us to navigate this huge property! Golf carts with drivers are available any time you need them! Joel, our server at the Italian restaurant served us twice and was the best server and kindest person. He made our experience so exceptional that we came back a second time! Lastly, Eli and Ricardo from Bell services were wonderful and made our arrival and departure seamless! We will definitely return!