Palmaia, The House of AiA

Playa del Carmen, Mexico

9.9 Superior Luxury
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About the Hotel

A secluded sanctuary with oceanfront swim up suites, jungle spa, gourmet restaurants overseen by chefs who have trained in Michelin starred restaurants from around the globe. Featuring locally sourced plant-based cuisine, seclude white sand beach, private terraces, infinity pools, and in-suite dining sets The House of AïA apart from other luxury wellness retreats. The exquisitely designed oceanfront suites complemented by stunning ocean views, elegant décor, and holistic amenities are unlike anything else in the Riviera Maya. The all inclusive resort offers a level of seclusion often associated with far-flung island resorts and an atmosphere of tranquility you would expect from a yoga retreat.

Location

Palmaia, The House of AiA
Paseo Xaman Ha, Lote 1 Playacar
Playa del Carmen, Mexico 77710

Nearest Airport: PCM

Features and Amenities

  • Dining
  • Restaurant
  • Swim-Up Bar
  • Room Service
  • Bar & Lounge
  • Poolside Bar and Brasserie
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Spa Services
  • Laundry Service
  • Fitness Center
  • Private Beach
  • WiFi
  • Sauna
  • Bicycle Rental
  • Butler Service
  • Outdoor Pool
  • Steam Room
  • Infinity Pool
  • In-Room Amenities
  • Private Patios or Balconies
  • Air Conditioning
  • Bathrobes
  • Hair Dryers
  • Mini Bar
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Bottled Water
  • Blackout Curtains
  • Activities
  • Snorkeling
  • Yoga
  • Bike Tours
  • Business
  • Meeting Rooms
  • Business Center
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Nearby
  • Beach
  • Interests
  • Beach
  • Hotels
  • Signature Perks

Reviews for Palmaia, The House of AiA

Maldives away from Maldives. Peaceful

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This place reminded me of The Maldives. It is so peaceful amd clean. The setup is full of zen and really helps connect you with who you are with. Arturo, Juan and Luis were amazing. I stayed 4 days and felt like family and home away from home. The food was delicious especially the sea bass which was the catch of the day. Everything is made from a healthy standpoint and is delicious. What I particularly liked was every time before eating at any of the restaurants, they would ask about any allergies and make sure you didn't have a bad experience. I will be back regularly.

Mike D


Amazing resort and the most Amazing Staff!

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Five Star experience yet we felt like we were staying with Family! A beautiful, tranquil, magical place. Surrounded by ocean and jungle!

Brian C


Solo trip to paradise

TripAdvisor Traveler Review Rating Reviewed 4 days ago

Palmaia is truly paradise. The resort is gorgeous. Service is top notch. My monad Oscar was incredible. He was so attentive of my every need all day. Armando was an amazing server in su casa who really made every meal there special and unique catering to all my needs. Also the guys at the bar Arge, Alexis and Enrique made my stay truly special. Each night hanging out at Eolo topped off every evening. The resort is fantastic mostly because of the exemplary service.

Phillip B


Vegan paradise!

TripAdvisor Traveler Review Rating Reviewed 5 days ago

As a vegan I loved this place! Great healthy food and vibes! I miss the food there. I didn’t feel bloated or hungry. When I arrived I was feeling sick and the staff told me they can make me soup and that really helped! Guides: ⭐️ Oscar is outstanding. He was the cherry on top on making this experience amazing. Please clone him so everyone can see how great he is as a guide. He notices the small things, is warm and patient, and never makes you feel like a bother. I hope to have him again. He really makes you feel taken care of and that is so important! When I think of Palmaïa, Oscar is part of it! People were telling me how amazing he was and then I did the same after meeting him. - Esteban and Karen were helpful, just not as personable for me as Oscar. Front Desk ❤️ - Welcoming and kind at check in and throughout my stay. All the ladies I spoke to were helpful and patient. Café and Restaurants ❤️ - The women at the café are so sweet. Mornings there were a joy. Loved the vegan breakfast options. - The taco truck is the best thing I have eaten there! And Dany is super nice! I came back a few times for the good vibes and food! - Overall the staff at all the restaurants are nice and friendly. They really try to accommodate. Spa: Excellent massages. Spa front desk is friendly and efficient. Very clean Housekeeping and Room Service: Consistently great. Rooms kept spotless and service was quick. Overall: I arrived burned out and left more at peace. I am already planning my return. What could be better: - Departure pickup was set 4 hours before my flight. The airport recommends 3 hours. - Room service is a bit slow but they are super nice people! Tips: - Remember to write down people’s names to give them a tip at the end! Not needed but some people there really go beyond. - Bring bug spray those flies bite so much - Bring your own sunscreen

Susana H


Rewind, Reflect, Relax, Release

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

It only takes one word to capture my retreat experience PARADISE. This was the perfect venue for our wellness retreat Oscar and was AMAZING! I will be returning for retreat 2026!

Christine H


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