Jump to: Room choices | Hotel description | Map | Amenities | Reviews
A secluded sanctuary with oceanfront swim up suites, jungle spa, gourmet restaurants overseen by chefs who have trained in Michelin starred restaurants from around the globe. Featuring locally sourced plant-based cuisine, seclude white sand beach, private terraces, infinity pools, and in-suite dining sets The House of AïA apart from other luxury wellness retreats. The exquisitely designed oceanfront suites complemented by stunning ocean views, elegant décor, and holistic amenities are unlike anything else in the Riviera Maya. The all inclusive resort offers a level of seclusion often associated with far-flung island resorts and an atmosphere of tranquility you would expect from a yoga retreat.
Palmaia, The House of AiA
Paseo Xaman Ha, Lote 1 Playacar
Playa del Carmen, Mexico
77710
Nearest Airport: PCM
One final experience I feel is important to share involves a significant health issue that began during my stay. Beginning on the second day, I developed what I believed were unusually severe insect bites covering much of both arms and legs. I never actually felt myself being bitten, yet by the following morning I had dozens of intensely itchy lesions and spent the remainder of my vacation trying to manage what I assumed was an extreme reaction to mosquitoes. After returning home, the symptoms continued to worsen rather than improve. I have since been diagnosed with scabies. What I initially thought would resolve on its own turned into weeks of relentless itching, severe sleep disruption, extensive cleaning and laundering, medical treatment, and considerable financial expense. This is not something to take lightly. Early recognition and prompt treatment are essential, and I believe every resort has a responsibility to remain vigilant regarding environmental health and to respond quickly to any potential concerns.
yweabby
Perfect retreat in every way. Second visit and it was like coming home. My wife and I are also business partners and this escape meant a lot to us. We just love the location and the setting and the facilities and the restaurants. We love riding the bikes to the restaurants. We love that there is plenty of room for everyone on the beach and everyone has prime views and idyllic cabanas. Palmaia is the perfect setting for us to truly let go and unwind. While at Palmaia take the time to get to know the amazing staff as well. Just great people in every part of the operation. Edgar from the in house reservations was super helpful to work with. Paolo at reception was our angel and so friendly. Starting our day at Plantissa with the very friendly smiles from Elis & Joselyn started our day on a high note every day. Thank you so much. All our dinner servers were great but we need to thank Samuel at Mar de Olivo for taking extra time talking with us. Made for the most special experience of our trip. We love Enrique at Eolo. Best happy hour server ever! Danny and Debbie on the beach are very attentive and it felt like getting served by good friends. Sergio and Charlie's just a neat person to talk with. Thanks to everyone at Palmaia! Jeff & Julie
Jeff P
The best experience! From the highest-quality food to the beauty of the grounds to the genuine service, it doesn't get any better. We keep coming back and it only gets better. Everything is top-notch and done with care.
Vadim M
Phenomenal! The most beautiful and tranquil resort, with the warmest staff! This wellness retreat is 5+ star resort and a true standout. The food is incredibly good (I’m usually an omnivore but went vegetarian for the trip), the mocktails are so inspired, the classes are really good (v little “woo woo” and mainly really helpful), facilities perfect. But the most important part is undeniable the staff. They are so kind, open, generous with their attention (but never cloying) — it feel like family here. A special shout out to Luis, Rosita, Danny, Noe. Our nomadic Kassandra was so lovely and responsive to all our needs. And the instructors Aurora especially, and Angel and Roxy and Renee, were outstanding. We are actually planning our next trip now!
ladylockhart13 - Boston, Massachusetts
Everything and everyone is absolutely amazing! I truly feel at home and around family when I am at Palmaia! Sure, Palmaia is breathtaking, peaceful, and serine, however, it is the PEOPLE that make Palmaia so extremely special. They do truly make you feel special and welcome! Some of the most special people I know work here. I count it an absolute blessing, to be able to call you, FRIENDS! I cannot remember everyones name, but they know that I appreciate everyone of them! Shout out to: Oscar(nomad), Ocar(driver), all the drivers, Karen, Esteban, Jerica, Allison, Elizabeth, Blaz, Eduardo...especially all the staff at Su Casa in the morning. The Spa team(fantastic)... Te quiero y te extraño mucho ♥️ 🙏
Jacqueline A
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved