Palmaia, The House of AiA

BEAUTIFUL PLACES IN THE WORLD.. Palmaia the House of AìA all Inclusive Wellness Resort - Playa del Carmen-- So beautiful property .stunning Infinity pool clear , clean water excellent Nature pool facilities, is greatful, Brilliant property with lounge & bar! Great atmosphere and sophisticated a lots light & decoration, the variety of foods is descent and well fined, very safe . 24 hours of security guard. Charming, romantic, and very luxurious Palmaia the house of AìA all inclusive, Precious staff is very caring and patient, good entertainer to all visitors.. Tip: get a swimsuits to wear for swimming!! Value ● 5 Cleanliness● 5. Location ● 5 Service ● 5 Sleep ● 5. Room ● 5

We just got back from our fourth vacation to Palmaia as a family and we are already dreaming of our next trip back to this paradise. We were very lucky to have Oscar and Fernanda as our guides during our stay. They were so attentive to all of our needs. Not only did they take care of all our dining reservations and all our day to day requests, but our son celebrated his 10th birthday while we were away and Oscar decorated the room for him. He went out of his way make the day special for our son. The grounds of Palmaia are absolutely gorgeous with every detail of design beautifully executed, however it is the staff that has us returning. They are all so friendly, welcoming and warm. From Reyes at the food truck, Freddy on the beach, Luis welcoming us to the many wellness classes, the wonderful staff at Plantisa, Oscar driving around and the wonderful servers at all the restaurants. They all made us like family and took care of our every need. The staff have created a wonderful environment for their guests. We are looking forward to our next trip to the House of Aiia.

Palmaïa is the best place I have ever been in my life. Incredible staff, the friendliest people, the most relaxing vibe, transformative classes available all day. The food is inexplicably delicious. I recommend visiting Palmaia with all my heart and soul ❤️

Beauty, wellness, community and a basic love for your soul is the forefront of Palmaia. Everything, everything had been carefully considered, so that you may have the best possible experience. The staff will do everything possible to accommodate you. Our family had a lovely time and will be back.

I very much enjoyed my stay at Palmaia. It's an all-inclusive, so all the food & drink was paid for. The food is phenominal: all vegan dishes by default, with ability to substitute in non-vegan ingredients. There are several restaurants available with different cuisines: Su Casa (Mexican), Charlie's Tacos (Taco Truck), Plantissa (Cafe), Lek (Mexican Gourmet), Umi (Asian), Olivo (Italian). My favorites were Umi, Charlie's Tacos, and Lek. I didn't like Olivo though which had mushrooms in nearly every dish - and I didn't want mushrooms at the time. The desserts are also well-presented & delicious as well. I'm sure they have professional pastry chefs. It did take about 30 min for most food orders to be prepared but I wasn't in a rush. There were many drink options as well. All cocktails could be made without alcohol, which I appreciated. Unlike other resorts I've been to there were NOT a bunch of people just drinking all the time on the beach, which isn't really my scene. The crowd was more international than American. Many seemingly health-conscious folks. The beach was long and sandy. Swimming was great, with lukewarm water (in mid April at least) which is perfect for me who doesn't like swimming in the cold. There was also large sandbars at standing height so I didn't need to actively swim all the time. There were also several events available: Yoga twice in the morning and sometimes in the evening. Sound baths & other relaxing/meditative events. A cacao ceremony. A drawing class & a watercolors class. There's an on-site spa with massage services (for extra charge) which I enjoyed using. There were a handful of kids around. I didn't see a ton of families. I know there was an all-day kids program from ~9 to 5 each day. One complaint I have is that they recently (as of 2025) stopped allowing kids younger than 4 to stay. I would like to take my youngest kid here but will have to wait a couple of years until they are old enough. Overall this has been my favorite all inclusive I've stayed at and will definitely be coming back in future years.