Palmaia, The House of AiA

Playa del Carmen, Mexico

9.9 Superior Luxury
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About the Hotel

A secluded sanctuary with oceanfront swim up suites, jungle spa, gourmet restaurants overseen by chefs who have trained in Michelin starred restaurants from around the globe. Featuring locally sourced plant-based cuisine, seclude white sand beach, private terraces, infinity pools, and in-suite dining sets The House of AïA apart from other luxury wellness retreats. The exquisitely designed oceanfront suites complemented by stunning ocean views, elegant décor, and holistic amenities are unlike anything else in the Riviera Maya. The all inclusive resort offers a level of seclusion often associated with far-flung island resorts and an atmosphere of tranquility you would expect from a yoga retreat.

Location

Palmaia, The House of AiA
Paseo Xaman Ha, Lote 1 Playacar
Playa del Carmen, Mexico 77710

Nearest Airport: PCM

Features and Amenities

  • Dining
  • Restaurant
  • Swim-Up Bar
  • Room Service
  • Bar & Lounge
  • Poolside Bar and Brasserie
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Spa Services
  • Laundry Service
  • Fitness Center
  • Private Beach
  • WiFi
  • Sauna
  • Bicycle Rental
  • Butler Service
  • Outdoor Pool
  • Steam Room
  • Infinity Pool
  • In-Room Amenities
  • Private Patios or Balconies
  • Air Conditioning
  • Bathrobes
  • Hair Dryers
  • Mini Bar
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Bottled Water
  • Blackout Curtains
  • Activities
  • Snorkeling
  • Yoga
  • Bike Tours
  • Business
  • Meeting Rooms
  • Business Center
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Nearby
  • Beach
  • Interests
  • Beach
  • Hotels
  • Signature Perks

Reviews for Palmaia, The House of AiA

Wonderful wellness-focused resort

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Really really loved our stay here, we’re just sad that it was a bit too short! We had booked 3 nights, but with check-in time and our flight out, we really only got to get in 2 full days, which were still amazing. Incredible hospitality and warmth from our nomadic guides to all staff on the property. I came with my sister for a girls trip - we’re not vegans but loved the food! Plantissa, the Charley’s taco truck, and Su Casa were amazing. The mixed drinks were insanely delicious! That said, we weren’t really a fan of the vegan desserts offered at the restaurants (non-vegan desserts or plain fruit/smoothies were the best!) Loved the spa, the steam room, the property and all the wonderful relaxing activities. 10/10 - we can’t wait to come back!

baehana


Spectacular

TripAdvisor Traveler Review Rating Reviewed 3 days ago

everything was perfect and very Our stay at this hotel was simply spectacular from start to finish. An excellent experience that exceeded all our expectations and which we recommend without hesitation. Every detail was carefully thought out to provide unforgettable moments, and we will most certainly return. Location — Excellent The location is spectacular! Privileged, easily accessible, and close to the main tourist attractions, restaurants, and shops. The view from the hotel is breathtaking, and the area is safe and peaceful — perfect for walking at any time of day. Atmosphere — Spectacular The atmosphere of the hotel is simply enchanting. A welcoming, sophisticated environment with impeccable decor that combines elegance and comfort. From the moment we arrived, we truly felt welcome. A unique energy that makes the stay memorable. Rooms — Excellent The rooms are spectacular! Spacious, modern, with extremely comfortable beds and top-quality linens. The lighting, soundproofing, and view are impeccable. Every detail conveys care and good taste. Value — Excellent The value for money is spectacular. Given the level of service, comfort, and facilities offered, the price charged is absolutely fair and competitive. We felt we received far more than we paid for — a premium experience at an excellent price. Cleanliness — Spectacular Cleanliness is impeccable throughout. Rooms, common areas, restaurant, and pool were always sparkling. The housekeeping team is discreet, efficient, and attentive to the smallest details. A hygiene standard worthy of the world's finest hotels. Noise Level — Excellent The noise level is spectacularly low. The soundproofing of the rooms is excellent, allowing for peaceful and restful nights of sleep. Even with the hotel fully booked, we were never disturbed by outside noise or other guests. Service — Spectacular The service is, without a doubt, the most spectacular aspect of this hotel. The staff is attentive, friendly, professional, and always willing to help with a smile. From the front desk to room service, from the concierge to the restaurant — everyone exceeded our expectations. Excellent service from beginning to end. Amenities — Excellent The amenities are spectacular. A stunning pool, well-equipped gym, relaxing spa, fast and reliable Wi-Fi, and a varied, delicious breakfast. Everything working perfectly and available to make the stay even more special. Conclusion In summary: an excellent and spectacular experience in every aspect. This hotel deserves all the stars and then some. We recommend it wholeheartedly and are already planning our next stay. Top marks!

Flávio S


Paradise

TripAdvisor Traveler Review Rating Reviewed 6 days ago

From the moment I arrived, I was taken care of. The customer service I received was phenomenal. My nomadic guides were Esteban and Karen, who checked in daily to make sure I had everything I needed or wanted. My room was spacious and thoughtfully designed, my bed was cozy, and the view was relaxing. I enjoyed all the classes, the spa and the beach! I felt completely present when I was there and I would absolutely recommend Palmaia to anyone and will be returning soon!

hannahe587 - Boise, Idaho


Luxury meets wellness

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Words cannot express the amazingness that is Palmaia! From the time you enter with the refreshing tea and cool towel to your Nomadic guides anticipating your every need… it does not get any better. Oscar and Andres were so attentive and made sure every thought was addressed. The food was exquisite and the customer service is out of this world. The ambiance immediately relaxes you. To your right you have jungle and to your left you have beach. Our suites were gorgeous and the two showers is genius. I could go on but I 10/10 recommend if you love wellness and luxury.

SelahYogawithMia - Houston, Texas


Magical Trip to Mexico

TripAdvisor Traveler Review Rating Reviewed 1 week ago

pure magic. service was incredible. Oscar x Andres took such great care of us and can’t wait til we get back! pure magic.

Sahil R


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