Palmaia, The House of AiA

Playa del Carmen, Mexico

9.9 Superior Luxury

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About the Hotel

A secluded sanctuary with oceanfront swim up suites, jungle spa, gourmet restaurants overseen by chefs who have trained in Michelin starred restaurants from around the globe. Featuring locally sourced plant-based cuisine, seclude white sand beach, private terraces, infinity pools, and in-suite dining sets The House of AïA apart from other luxury wellness retreats. The exquisitely designed oceanfront suites complemented by stunning ocean views, elegant décor, and holistic amenities are unlike anything else in the Riviera Maya. The all inclusive resort offers a level of seclusion often associated with far-flung island resorts and an atmosphere of tranquility you would expect from a yoga retreat.

Location

Palmaia, The House of AiA
Paseo Xaman Ha, Lote 1 Playacar
Playa del Carmen, Mexico 77710

Nearest Airport: PCM

Features and Amenities

Dining
Restaurant
Swim-Up Bar
Room Service
Bar & Lounge
Poolside Bar and Brasserie

On-Site Amenities
Concierge
Pool
Spa on Property
Spa Services
Laundry Service
Fitness Center
Private Beach
WiFi
Sauna
Bicycle Rental
Butler Service
Outdoor Pool
Steam Room
Infinity Pool

In-Room Amenities
Private Patios or Balconies
Air Conditioning
Bathrobes
Hair Dryers
Mini Bar
Iron/Ironing Boards
Flat-Screen Televisions
Bottled Water
Blackout Curtains

Activities
Snorkeling
Yoga
Bike Tours

Business
Meeting Rooms
Business Center

Family
Children's Programs
Babysitting
Kids Pool

Nearby
Beach

Interests
Beach
Hotels
Signature Perks

Reviews for Palmaia, The House of AiA

One of a kind that stands out from the others!

Reviewed 1 day ago

This resort is a true paradise offering an unforgettable escape with pristine private beache turquoise waters, and impeccable service. Exceptional Service. Friendly and attentive staff dedicated to ensuring a personalized experience. Exceptional quality ingredients were fresh and dishes showed high-level culinary standards. An absolutely stellar team that elevates the entire experience. From the warm welcome at check-in to the attentive beach service, every staff member was genuine, caring, and professional. They anticipated needs before we asked, making our stay feel truly personalized, luxurious, and memorable. Their attention to detail and friendly smiles made all the difference. An absolutely stellar team that elevates the entire experience. From the warm welcome at check-in to the attentive beach service, every staff member was genuine, caring, and professional. They anticipated needs before we asked, making our stay feel truly personalized, luxurious, and memorable. Their attention to detail and friendly smiles made all the difference.

Erc L

Excelent

Reviewed 2 days ago

Perfect experience… Exclente food, activites, acomodations and service.

Thiago F

Thanking you for Turning Our Stay Around

Reviewed 4 days ago

Karen y Esteban, I just wanted to say thank you so much for taking such great care of us during our stay at Palmaia, The House of AiA. We truly appreciate how quickly and thoughtfully you handled our concerns and upgraded our room—it made a huge difference in our experience. Your kindness and attention didn’t go unnoticed, and we’re really grateful. Thank you for turning things around for us and helping us enjoy our time here even more. Warmly, The Sirh Family

Fumy T

An absolute paradise for a vegan looking for wellness. Too bad about the kids.

Reviewed 5 days ago

Palmaia is absolutely all I want in an all-inclusive and I would love to go back with my husband for a much longer visit. However, that will not happen unless they become an adults only resort. Many kids were fine, but they overall do not fit with the wellness-oriented, serene vibes the resort is hoping to give you. The yelling and getting into your personal space are too much of a deterrent to me when I'm spending so much money per night. Even something like the adults pool - there are no loungers! And its right next to the "water park" one that has the most kids. Just does not make sense as a kids resort. I know they are changing to be ages 10 and up but I won't come back until if/when it's at least 16. Preferably 18+. Lastly, please put milk in the room fridge! Then I can enjoy my coffee! You could even ask what kind of milk in advance.

Kelly R

Outstanding