Paradisus Playa del Carmen - Riviera Maya
Playa del Carmen, Mexico
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About the Hotel
Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.
Location
Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
Features and Amenities
- General Information
- Connecting/Adjoining Rooms
- Handicap Accessible Rooms
- Dining
- Poolside Dining
- Outdoor Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Swim-Up Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- Sauna
- Multilingual Staff
- Gazebo
- Personal Trainers
- Beach Access
- Theater
- Steam Room
- Outdoor Spa Treatments
- Tennis Court
- Indoor Jacuzzi
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Activities
- Pilates
- Snorkeling
- Beach Volleyball
- Fitness Classes
- Dance Lessons
- Aqua Fitness
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Catering Services
- Family
- Children's Programs
- Kids Pool
- Children's Amenities
- Playground
- Arts & Crafts
- Nearby
- Shopping
- Restaurants
- Beach
- Interests
- All Inclusive
- Beach
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Spring Getaways
Reviews for Paradisus Playa del Carmen - Riviera Maya
Family Vacation March 2026
Jorge, our family concierge, was excellent throughout our stay. He was very responsive, always available to answer questions, assist with reservations, and make sure everything was handled smoothly. Communication was clear and timely, and he consistently followed up to ensure our plans and requests were taken care of. His support made the experience much easier and more enjoyable for our family. One area where the resort could improve is the level of activities and engagement for families. The entertainment team seemed to offer limited programming on the family side, and there were few organized activities that encouraged guest participation. At times the resort felt a bit quiet, with minimal interaction or engagement from the entertainment staff. Expanding family-friendly activities and increasing guest engagement across the resort would significantly enhance the overall experience. Another area for improvement was the service at the dining restaurants. On several occasions, the serving staff did not appear particularly friendly or service-oriented. Interactions sometimes felt abrupt, with little warmth or hospitality—often no smile or welcoming attitude while serving. Improving the level of friendliness and attentiveness from restaurant staff would make a meaningful difference in the dining experience.
TSingh126 - Whitby, Canada
Request David at Capella (Italian restaurant)
Had the best meal of the week, at the Italian themed restaurant, Capella. The aged Parmesan cheese, served from a huge Parmesan wheel, was extremely tasty., it went wonderful with the fresh , soft bread , dipped in the olive oil/ balsamic vinegar. The entrees were spot on and delicious, especially my Bolognese pasta. Highest praise for our waiter, David. Very friendly, attentive, and a joy to interact with. Would gladly request to have him serve us each time we get the chance to return . Enjoy..!!!
Ashley H
Excellent venue
Great hotel. Wonderful staff. Restaurants excellent in adults only section. Less impressed with others. Issues with beach due to seaweed but we were warned. Excellent support from Roberto
julianp533 - Taplow, United Kingdom
5 stars amazing .
We are the Morrow family from calgary still here. I have to say the best of the best there are review tips but no need. Everything about this amazing resort is 5 star.
William M
Edgar is the best !
Edgar is the Best Guy on the site. Very good expérience because of him. Thanks Edgar your thé Best. !
Journey63781547556
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