Secrets Maroma Beach Riviera Cancun

The atmosphere was amazing. Customer service was impeccable. The resort was very clean and just a beautiful resort overall. Thank you to our concierge Francia Torres who checked in on us daily and made sure we were taken care of. Highly recommend!

Our visit to secrets maroma was outstanding. From when we first walked in the front doors the service day in and day out was phenomenal. Our personal concierge Bramdon in building 27 was outstanding. Every morning we received a message or call asking our daily needs. He went above and beyond for us. 10/10 service. We will definitely be back

My fiancé and I chose Secrets Maroma Beach Riviera Cancun to celebrate our wedding! After spending a week here we can say this was the best adults-only vacation we have ever experienced! The resort itself is breathtaking! The grounds are immaculate, and the wildlife adds so much charm. The dining options are outstanding, the best food we have ever had at an all-inclusive resort. The beach crew worked day and night to keep the sargassum under control. The entire staff worked endlessly to keep the resort clean. What made this resort stand out are the people who work there. Everyone was so helpful and friendly. From the minute we got there, every detail was taken care of! We had a total of 60 people who attended the wedding. Not one complaint! My wedding planner Rifkele was amazing! From the minute we started communicating, she paid special attention to every detail! Answering questions and promptly returning every email. On our wedding day, she took care of everything! She was with us every step of the way. Greta was in charge of the decor department. She helped bring our vision to life! From the flowers and centerpieces to the dance floor, she had so many great ideas!! Hugo was our head waiter for all the wedding festivities. He was wonderful, and so fun! Our drinks were never empty, and he was always making sure our guests were taken care of. All in all we would definitely recommend this resort! We will be returning! Mike & Liesl

Amazing location, great beach, fun vibe but not too much (perfect balance). Food was excellent, as was the service. Rooms are nice, spacious, and clean. Great value for the cost as a UVC member. We would definitely stay here again.

From the moment we arrived, we knew this was going to be a special vacation. Maroma Beach is conveniently located close to Cancun International Airport, and our transportation with Amstar was smooth, professional, and easy. Our Preferred Club room was spacious, clean, and offered beautiful views of the resort, pools, and the Caribbean Sea. If your budget allows, I definitely recommend the Preferred Club upgrade. The service throughout the resort was exceptional. Every staff member we encountered genuinely wanted us to enjoy our stay. Some of the people who made our vacation unforgettable included: • Josue at the Cocoa Café, whose coffee and friendly personality became part of our daily routine. • Hector and the entertainment team, who kept guests active during the day and entertained every evening. The Asado Fire Show is a must-see! • Freddie at the World Café, who always welcomed us with outstanding service. • Selene and Alexandra for an incredible couples massage, along with Lucia for guiding us through the relaxing hydrotherapy circuit. • Patricia from housekeeping, who kept our room spotless every day. • Roger, our Preferred Club concierge, who checked on us daily and made sure every detail of our stay was perfect. • Marrissio, who always kept our room refreshed with snacks and beverages. • Antonio C. at the Preferred Club beach, who provided exceptional service and always remembered us, even when working in different areas of the resort. • Zayda, who truly defines outstanding customer service. Her kindness, professionalism, and personal attention left a lasting impression. Like many Caribbean destinations, there was some seasonal seaweed during our stay. However, the resort worked continuously to remove it, and the beach maintenance crews were always out keeping the shoreline as clean as possible. This resort offers beautiful accommodations, excellent restaurants, fun entertainment, and outstanding amenities. But the true difference is the people. Every staff member we encountered made us feel valued and appreciated. We left with wonderful memories and look forward to returning in the future.