Secrets Maroma Beach Riviera Cancun

The service was excellent be all staff members we encountered especially our concierge Marco. We loved the food throughout the different resort restaurants and options. The beach is amazing and the pool area is outstanding We also enjoyed the nightly entertainment shows

Everything was great, I was very impressed with how responsive my concierge Katya was. She made my stay a breeze, 10/10 would recommend.

We have been to 9 Secrets resorts and Maroma is our favorite. The staff are so friendly and helpful. So many remember us by name as we pass them walking around. They do a great job making sure pool chairs are available. The preferred club beach club bar and restaurant are the best! Hugo and David (Miguel) and Francisco at Seaside were amazing and made suggestions on what to order, which was so helpful. We ate there many times because of them. Erik at Bourdoux and Salvador at Oceana were also wonderful. Our Concierge Roger (building 24) was so helpful and checked in with us everyday. He was the best! Also Luis and Zayda our UVC Concierge sent us daily schedules and answered all of our questions, they were wonderful. Marjorie and Sergio at the spa gave us great massages. Alberto our poolside server was fun and excellent at his job. All of the staff we interacted with from the omelet station cooks to the hostesses at each restaurant were so nice. We LOVED the preferred beach club for breakfast and all of the staff there were top notch.

My husband and I just returned from our second stay at Secrets Maroma. As soon as we arrived we felt like we were home and were treated like family. Everything exceeded our expectations while we were there, from the accommodations, to the food, to the staff (the staff truly are one of the best parts of this resort). I have a number of food restrictions and I did not have to worry at all while I was there. Every morning I had gluten- free waffles, pancakes or crepes at the buffet, among many other options. The staff went out of their way to ensure I had meals that were not only safe but incredible!!! The food at this resort is unmatched in quality and taste. The Coco Cafe has the best gluten-free baked goods and treats!! The resort itself is absolutely breathtaking and the grounds are wonderfully maintained. The beach truly is the most beautiful beach in all of Mexico!! The staff are truly what set this resort apart and ahead of the rest. They are the kindest, most attentive and genuine people I have ever met. Our concierge, Angel, was amazing and made sure we were well taken care of!!! I looked forward to seeing Freddie at the World Cafe each day. He always made sure we knew what cuisine would be available that day and brought a smile to my face and had such a friendly demeanour and sense of humour!! Mauricio, the pool concierge, always ensured we were set up comfortably and even helped me with my Spanish. Gonzalo, the bartender at Rendezvous, made the best drinks and was someone we truly enjoyed conversing with. Clary, one of the staff at the lobby and Coco Cafe, was so kind and I was so grateful to meet her. Ali, one of the attendants I would see daily, was wonderful and also helped me with my Spanish. I could not do this review without mentioning my favourite person at this resort, the beach concierge, Edy. He went above and beyond to make our stay memorable and took care of us each day, from setting up our cabanas, to ensuring we had everything we could possibly need while we were there, to checking in on us throughout the day. He is a genuine, kind soul, who works extremely hard and we loved seeing him every day. He was never without a smile and always had kind words to say. I miss him already!! I would highly recommend taking the catamaran with Aquaworld. Such great experience! Our vacation here was one of the best weeks of my life, and I cannot wait to return!!

Had an absolutely incredible six-night vacation at Secrets Maroma Beach. We have been to a number of top-tier adults-only all inclusive resorts and we rank Secrets Maroma Beach right at the top of our list. As you have read from other reviews, the quality of the food is excellent, the level of service you are afforded is unmatched, the rooms and entertainment were also excellent. The beach is the best that we have ever experienced with fine, clean white sand. If you are looking for activities, they are there to be found throughout the day. We were surprised how enjoyable the kitchen tour was and very pleased with the small bites of each each kitchen offered. If you are looking for a more quiet experience - no problem - just head to the infinity pool or head down to the beach. Our room was located in building 12 on the 4th floor. This building was located close to the main building and restaurants and tended to be on the quiet side as it was a distance from the pools. The ocean view is a bit limited however in total, we were not disappointed. Major THANKS to or building concierge Marissa - she was welcoming and very helpful throughout our trip. We left the resort determined to visit again - hopefully soon!