UNICO 20N 87W - Riviera Maya

My family & I have visited Unico since it was established. Since we keep returning each year, it is obvious that we enjoy the resort! A special shout out to our repeat butlers, Isaiah & Roger! They are wonderfully attentive & surprise us with special treats, such as my birthday piñata! Mention should also be made of Melissa, a waitress in the AM breakfast at 2087: She is a very special person who is always pleasant & provides the very best service! Likewise, Carla in MiCarisa has a yeoman’s job - orchestrating the tables & attempting to keep everyone happy! She’s a pro! Our “grows” for this visit: the restaurant service was very slow. It appears that there is insufficient staff to move along the dinner courses at a comfortable rate - at all the restaurants we visited. Also, the Internet service was inconsistent. In past years, I have had office Zoom meetings without difficulty. I was glad I didn’t have any Zooms this visit because it would have been an unfortunate circumstance. Nevertheless, we’ll return.

Trip and the resort Univo were amazing. The pools were fun yet able to chill if you liked. Service at the pool with the Legendary club was well above par! The food is 2nd to none. Italian was our favorite! Israel was an amazing butler! If you have the chance request him.

My husband and I went to Unico in April for 10 days. We were in an ocean front room 4th floor in building 1. The service and food was excellent. We had the best butlers ever. They were the team of Israel & Roger. They always make my vacation the best ever.

From the moment of check-in to the moments of departure, Unico 20 87 was the finest a resort could be. Almost 50 of us stayed 4 nights and enjoyed for my daughter’s wedding in addition to all the resort had to offer. Every single employee made us feel like family. Actually, they made us feel like royalty, going above and beyond every second of every day to ensure our complete satisfaction. The property was impeccable. The dining was exquisite. The rooms were phenomenal. The room service and housekeeping was perfect. I highly recommend this location and hope to include it on a future vacation. Our personal concierge Raul was the most professional and most kind that I’ve ever experienced.

This is my second stay at Unico...I didn't think it would top last years, and yet it did! The decision to return for a second year was not only the beauty of this resort but because of the Staff! Eduardo Mena and his partner Carlos were avaliable to be with us again so we booked! We had a seamless vacation from booking to checking out! The Butlers made sure we had everything we needed and checked in with us frequently to see if all was as planned. We had a chefs in room dinner set up by our butlers. When the chef and the servers arrived they set a beautiful table and proceeded to serve the most artful delicious 5 course meal. Chef Daniel made is grandmother and mothers special carrot soup that had each of us finishing every last drop! Jose and Delvi we the best hosts and servers! We are all sun lovers so we spent a great deal of time at the "quiet" pool with our books and floating in the sun. Bryan, Daniel and Lizbeth and Antonio made sure we had everything we needed. We so enjoyed our time with them we feel they are truly "family"! The food on site is absolutely amazing...all so very different and unique. We joined our favorite waiter Caesar almost daily for lunch or dinner and his service top notch. One of our favorite restaurants is Mura and our waiter Jacob even remembered our visit from last year! The sushi is incredible and the ramen soup I will dream about! We stayed in a 2 bedroom and everything about the room was great. We so enjoyed the large patio and the living space! Bed and pillows hands down the best anywhere! If you are on the fence, BOOK THIS REAORT!