Valentin Imperial Maya

Every part of this vacation was fabulous! The food was amazing, the safety was amazing, the hospitality was extraordinary! We are returning again and again! The coffee shop was great! Our favorite restaurant was La Hacienda.

Its a rare opportunity to witness an esteblishment that exemplifies Amazing accross the board. From Hospitality, Service Food, Rooms, Entertainment, staff help, spa on site sevices and off site day trips. Everyone and everything was simply stellar. One employee has that special talent that I need to recognize. That would be Dora from P.R. She is excited to help full of information and fun to be with that’s contagious. She is a Mexican National Treasure. I hope she is the next CEO. I’ll be back next month!!

The staff was wonderful. Especially Lucia by the pool, Wilberth the gardener, Dora guest services. Food was great. The French restaurant was delicious!

I loved it here at this resort. My first time to somewhere tropical and I loved it. Staff was amazing, always there to answer any questions and recommendations for which restaurant to try or can help you set up activities you want to do like excursions out side of the hotel. Food 10/10 : Variety of restaurants, my favorite was the steak house but I recommend trying everything to get a taste. Also that have 24/7 room service. Staff: 10/10 : Thank you to Dora, her smiling face was always willing to help out and give her recommendations. Thank you for making my experience better. Room: Rooms are cleaned everyday and has A/C, speakers, in room mini fridge with some snacks and drinks. Again if you want food to come to you you can order room service at any time. Beach/Pools: There are so many pools available in case you want to go to one that is not filled, the beach was very clean and plenty of areas to sit and lounge. Both pool and beach have bars to swim up to and also the pool as taco trucks to get some food that can be brought to wherever you are sitting just ask the staff. Over all I wish I stayed longer but I will come back, my favorite thing about the hotel was the smell. It smells like heaven with and everywhere you walk to there are places to take pictures and music playing alongside the walk ways. Thank you to all the staff this trip was unforgettable I will be coming back soon. Gracias por todo ❤️❤️❤️

This was my first time here, it was extremely peaceful and quiet. It was a great escape for solo travel or couples. The environment was grand and I would stay here again.