Grand Velas Riviera Nayarit

Again we traveled to our favorite resort where everyone knows our name. Upon arriving at the lovely open air lobby and registration area, we were met by bell man Santos who greeted us by name and said “welcome home.” After a brief complimentary massage and check in, we were taken to our lovely remodeled and completely refurnished suite. The view from our room was beautiful, overlooking the lovely grounds, infinity pool right onto the Banderas Bay and into the Pacific Ocean. The adult area near the pool and hot water spa is where we relaxed with pool side food service, drinks and other services that were graciously provided. At breakfast when Fidel, manager of Azul restaurant saw us he came to our table and welcomed us back, with his usual friendly greeting and smile. Other familiar restaurant staff who greeted us were Georgina, Edgar and Ricardo who brought me my favorite fruit. All of the restaurants and staff were excellent as usual. The menus were fresh with some new dishes. We were pleased to be seated on the terrace when dining at Frida, and to be seated at a private table at Lucca. Each evening after our meal we would end our day sitting on the patio overlooking the Koi pond, listening to or dancing to good music while enjoying our evening cocktail. There were many staffers who made our trip another memorable one, here are the names of some. Many of them welcomed us by our name when we saw each other again: Sebastian Vazquez (we always get a “welcome home” and warm greeting). Francisco and Jorge (Sebastian’s assistants) Pearla Rodriguez our concierge did a fine job in scheduling our dinners and spa times. Luis Mateo and “Cheppy” (previous concierges) came by to greet us several times during our stay. Itzel (knows us by our names), Alba, Bianca in Koi were always attentive as they served us. Cesar, Veronica Armando, Mauricio (Frida) Fidel, Eduardo, Pablo, Saul (Azul) Conrad, Uziel, Mia (Sen Lin) Jose Ramos Edvin, Enrique, Eduardo Gustavo (pool) Javier, Celso, Monica,Kevin (Lucca) Alan, Daniel and Angel who greeted and welcomed us by name when we entered Piaf. Francisco, Arturo Even Ms. Pilar Perciavalle, managing director, stops to say hello and welcomes us back when she sees us, no matter how busy she might be. Her leading by example no doubt is a big reason why the resort emanates a very positive atmosphere among the staff. On an occasion when my wife and I ordered coffee at Amat coffee bar, Ms. Perciavalle brought our coffee to us. Her attentiveness to service was immediate when the completed order was placed on the counter and we did not know it was ready for us, she noticed and she responded. Thank you Ms. Perciavalle! Cleanliness is obviously important to the Velas management because not only are the rooms spotless, but the grounds are kept clean by pleasant workers who keep the facility meticulously beautiful. In our estimation, this all inclusive five star resort is an excellent value when you consider all the amenities, atmosphere, exquisite restaurants and the personal care taken to ensure an enjoyable vacation for every guest. We look forward to more memorable vacations at Grand Velas Riviera Nayarit!

The daily Pool activities and Nights are fun and exciting Shout out to Anahi and Victoria these girls are Amazing and Very Friendly .. Highly recommended

We had our wedding at Grand Velas, and it was perfect! They literally gave me my dream beach wedding! My planner, Monce, was on top of everything and really understood my vision from the beginning. She was there every step of the way and made sure our wedding day went so smoothly. The staff there are amazing! Our personal concierge, Maria, was always a WhatsApp message away. Our favorite pool bartender Jose always made sure we never had an empty shot glass and bar tended all of our wedding events per our request. We also had the privilege of meeting their social media team, Eric and Paula, who made amazing content documenting the wedding planning process with our wedding. Everything was amazing and they really make you feel like family at Grand Velas!

The weather was perfect. The resort is well maintained, not crowded during our stay, lots of space for guests for any activity. Friendly and welcoming staff members from the concierge, the chefs, activity coordinators, restaurant staff to the lobby guys. We felt at home away from home. My spouse is celiac the chefs at Grand Velas has been extremely accommodating of her dietary needs. The food is top notch, GF cross contamination was taken seriously. A couple of times the chef made special GF dish to accommodate our choice for dinner. What a wonderful and relaxing time at Grand Velas RN.

We stayed Grand Velas 10days this time .. past or present we never regretted .. worth any pennies !!! Absolutely fantastic services and friendly staff and great atmosphere … just perfect location … The most important the service we received from various staff … it was priceless !!! We recommended 100 percent … Also the wonderful staff … concierge Louis … Eduardo … and Azul restaurant team specially captain Fidel !!! Thank you