Grand Velas Riviera Nayarit

I recently stayed at this hotel and had an excellent experience. The food was delicious, with a great variety of options and everything very well prepared. The service was outstanding, with staff always attentive and friendly. The hotel also provided a babysitter, Leticia, who was absolutely amazing. She was warm, patient, and incredibly engaging with our kids, keeping them entertained and making them feel safe and happy the entire time. Our kids loved her from the very beginning and kept asking when they would see her again. We would definitely return without hesitation.

After enjoying Grand Velas Riviera Maya last year, we decided to check out the Nayarit location. Our flight arrived early, check-in staff were accommodating. Our luggage was held while we went to Azul for buffet lunch. By the time we finished our meal, we were able to make our way to our room. Please note, the resort was at 32-33% capacity upon our arrival - early check in may not always happen as quickly. In this case, there is a change room in the washroom located off the lobby. This would make it easy to change into swimsuits, etc. while waiting for your room. It’s nice to experience the same look & layout from one resort to the other. Though we did miss the Zen area at this resort, it was nice to experience being centrally located, where all of the fun is happening. And no shuttle required. We spent more time at the beach this trip. I loved how walkable it was. It was great being able to interact with other short term vacationers, long stayers and locals. Everyone I encountered was friendly. Though there are some sellers on the beach, no one was pushy. On resort, we received great service from ALL of the serving staff in restaurants & poolside: Emiliano works the omelette station in Azul. He served us nearly every day of our stay, and deserves a special shout out. He is multitasking, preparing several dishes at once under hot conditions - all while serving you with a smile. Another special shout out to Kevyn @ Lucca. He is personable and helpful in making recommendations. Another shout out to the always friendly Eduardo, Pool Concierge. He is very engaging. Our children enjoyed the kids club all week. The set up and special touches for Easterland is awesome! Thank you to the hardworking staff who make this an incredible experience. And much appreciation to the staff running the activities all day. Nighttime shows were excellent. The folks creating and carrying out these performances are SUPER talented!! My only critique would be with turndown service. Our dinner reservations were always between 6-6:30. Most days, turndown service would show up while we were getting ready for dinner. It would be great if the turndowns could be better timed. Since the resort wasn’t at capacity, it would have been nice to receive a room upgrade. In the future, I’ll inquire at check in. Many thanks to the warm and welcoming staff who make this resort a top notch place to stay. Everyone from housekeeping to groundskeepers are pleasant as they go about their jobs. We had a really enjoyable stay and wouldn’t hesitate to return. Thanks again!

GVRN was breathtaking! Our view from the room was unreal. The resort and rooms were spotless and very spacious. The concierge service was great and they were able to meet all of our needs. All the restaurants were delicious and the buffet was amazing. My favorite part was the coffee bar because they made the best iced lattes! We are definitely planning to come back because we had such a great experience.

We had the absolute best time at the Grand Velas Riviera Nayarit! The hospitality isn’t comparable to any other resort. The food and staff were amazing. We didn’t take advantage of the programs they had to offer due to our kids ages, but next time we absolutely will. We want to give a shout out to our Concierge Maria for coming through and making it extra special for the kids, Nadia and Gilberto for the incredible poolside service, Gustavo N. for always making sure we were comfortable poolside, and lastly Ricardo W. for the amazing service at Azul every single day. We highly recommend this resort for anyone considering it. We will definitely be back!

Our family had a fabulous time, it was such a lovely vacation. Everyone is so friendly, food and service were superb. Luis, our concierge took great care of us from the second we arrived. It was absolutely perfect.