Hilton Vallarta Riviera All-Inclusive Resort

Reserved dinner time slot on a Thursday night. Ordered: NY Steak, Flank Steak, carrots, pumpkin cream soup, grilled asparagus, baked potatoes, and corn. Brownie, carrot cake, and cheesecake. 10/10 with the exception of the bbq sauce on the corn. The best restaurant we ate at the whole hotel. The steaks were delicious and we loved the starter bread. Service was excellent, Rodrigo and Miguel were super friendly and attentive and gave great suggestions. We stayed here for the all inclusive amenities, but I would eat here if I was just visiting town to sit by the beach. Definitely recommend!

This was my first time staying at an all-inclusive resort, and it exceeded my expectations. All of the hotel staff were incredibly friendly, fun, and welcoming, which made our trip even more enjoyable. A special thank you to Esperanza at Vela. She remembered me every time I visited and always went out of her way to take great care of me. She truly made me feel special and well-taken care of. Thank you, Esperanza. Because of you, I’m leaving Puerto Vallarta with so many wonderful memories.

My husband and I just got back from staying at the Hilton in Puerto Vallarta. We had a great trip and here are my thoughts... Pros: 1. Beach - Great swimming area and nice beach area. I enjoyed walking along it every day. 2. Rooms - We stayed in an Enclave Master Bedroom. Room was clean and spacious. The views from the balcony are wonderful. We would sit out and drink our coffee every morning. We could see whales and dolphins go by and the sunset was beautiful. 3. Staff - They worked very hard and most of them were very friendly. 4. Food - Overall the food was great. I didn't enjoy the Sushi place as much as the other restaurant. They put a lot of cream cheese in the rolls which I am not a fan. 5. Day trips - There is a guy at the beach that will schedule activities such as fishing, snorkeling, jet skis, etc. They will come pick you up at the beach, so it was nice not having to go into town to the dock area. Saved time & $$. Cons: 1. Restaurant locations - They are scattered so it was a little hard at first on what floor and what elevator to use. 2. Adult Pool - The layout is weird. There is a pool with a fountain that doesn't serve really any purpose and the chair facing the oceans were a little hard to get too. It was also very loud when they are doing activities. They blast it out of a loudspeaker, so it was hard to focus on reading a book or taking a nap... :) 3. Kids - Lots of kids. Trying to have a romantic dinner was hard when they are kids screaming in the background. This could be a pro if you have kids. 4. Beach - Since the beach is so nice there are non-resort people who would come and go swimming. It was a little noisy and crowded over the weekend. Overall, a great trip!

Awesome food and service you will almost never see in the States! This is a first class destination! We ate ate the Auma Fire Grill - they specialize in steaks: perfectly seasoned, cooked and presented. And the sides are the perfect accompaniment. Do this one!

We have stayed at several all- inclusive resorts in Mexico on the Yucatán peninsula, Cozumel , Playa del Carmen and Cancun. This was our first in Puerto. Vallarta. The Hilton hotel was by far the worst experience of any of them. First of all the building is an older construction and looks it. It is clean and painted but that’s the best I can say. The design is weird to begin with. There are two wings with a central tower. The center part is where the lobby and most of the restaurants are located. In order to access the center tower you have to take an elevator to the 4th floor, walk to the lobby and then take another elevator up or down to a restaurant. Or you can take the elevator to the ground floor, walk outside to the center tower to an elevator up to a restaurant. There are two or three restaurants on the ground floor that are outside. We were there for four days and ate in a few of the restaurants, we thought the food was mediocre at best. I went into the buffet for breakfast just as it opened at 7am and was the second person through the door. I took a couple of pancakes and they were barely warm, would not melt the butter… Our room was ok, except the mattress was very hard. I asked for something to help this and the added a thin pad the next day when they made the bed. It did not help at all. I ended up bringing in a chair from the balcony and slept in it with pillows from the sofa. On the bright side the staff was good, friendly and helpful. The pools are nice, warm and not overly crowded. Overall I do not recommend the Hilton hotel Puerto Vallarta.