Hilton Vallarta Riviera All-Inclusive Resort

Norma, Luis and Juan were very friendly and provided excellent service for breakfast at Vela every morning. Great start to every morning when they provided service.

Mario was our server for breakfast, and he did an outstanding job. He was incredibly attentive, friendly, and efficient throughout our meal. He was always quick to clear our table, keeping everything neat and free of clutter, which made for a very comfortable dining experience. Mario truly went above and beyond to ensure we had everything we needed and that our breakfast was enjoyable. His exceptional customer service made a lasting impression on us. I would also like to recognize Fidel and Bianca, who were both wonderful and contributed to the excellent experience we had. The entire team was professional, welcoming, and attentive. If you have the opportunity to sit in Mario’s section, I highly recommend it. Thank you, Mario, Fidel, and Bianca, for providing such exceptional service! - Mario & Denise

I visited this resort with family last year and had such a remarkable trip we came back this year. The rooms were clean, the food was succulent, the pool area provided much needed relaxation, and the entertainment did not disappoint. However, it's the warm and friendly staff that puts this property over the top. Our rooms weren't ready when we got there, which was expected because we arrived early. Having access to the Enclave lounge made the wait painless. It gave us an opportunity to meet Fidel, who was very informative about the goings on around the resort and he ensured we had snacks and beverages while we waited. There was no shortage of help at the breakfast buffet. Bianca was very attentive to everything we needed, with the support of Fidel, Mario, and Marlen. Once again, Fidel kept us in the loop and pointed me to the quesadilla station outside, which I would have otherwise missed. Delicious! I was so happy to see Esmeralda working at the breakfast buffet and remembered her from last year. She, along with Jose and Adrian, took great care of us as well. Esmeralda remembered our drink preferences each morning and brought extra napkins without needing to be asked. She's fantastic! Pool staff, including Alfredo, Ernesto, Jose, and Eduardo, worked so hard! Of course they kept us well fed and hydrated, but they were on top of it for everyone at the pool. The food and service at dinner was outstanding. Francesca and Leonel, at La Luce, provided wonderful service and it was great getting to know them. The guacamole, made by Rodrigo, at Maxal, was so good. His smile and singing was endearing. Mar is such a spitfire and it was fun having her as a server. The best part about the trip was seeing Jackie (lobby bar/martini bar) and Victor (sky bar) again. They are the reason we keep come back. It's not just that they are good at their jobs, but they are truly dear friends forever. I miss them already.

The warm service I received from Mario, Bianca and Fidel was priceless. Their beautiful smiles have been imprinted on my heart. Thank you for being so sweet, kind and caring.

We had another wonderful stay at the Hilton All-Inclusive Vallarta Riviera, and from the moment we arrived, we felt genuinely welcomed and cared for. The resort has everything we need, and this year we were so relaxed and content that we never once felt the need to leave the property. Some of our favorite memories from this trip came from the nightly entertainment. The Burlesque show was the best I have ever seen—beautifully performed by incredibly talented dancers with flawless choreography. We were also captivated by the master violinist at the Sky Bar, whose performance felt truly world class. The food made this stay even more special. At La Luce, we still cannot stop thinking about the focaccia bread served at the start of each meal, the salmon capperi cozze in its rich caper butter sauce, the caprese salad finished with balsamic and fresh pesto, and the tomahawk, which we splurged on and which was perfectly seasoned and cooked to perfection. At Maxal, the cochinita pibil was unbelievably tender and full of flavor, wrapped in plantain leaves, and the tableside guacamole service made it easy to ask for extra serrano. When the team realized how much we enjoy spicy food, they immediately brought out three additional salsas, each one unique and deliciously hot. While Hilton’s website can describe the many amenities, what truly makes this place special is the people. There is nothing better than being welcomed by warm, genuine smiles, and over time, some team members have come to feel like family to us. Jackie at the Martini Lobby Bar and Victor at the Sky Bar are two of those people—they are simply the very best. I would also love to give heartfelt thanks to Francesca and Leonel at La Luce; Esmeralda, Jose, Adrian, Marcos, and Marcos, the dancing omelet master, at Vela Food Hall; Alfredo, Eduardo, Jose, and Ernesto at the Pool Bar; our new friend Fidel at Enclave and Vela; Mar, Rodrigo, and Victor from Maxal; Bianca, Marlen, and Mario from Vela; Jesus at the Martini Bar; and Kela at the Lobby Bar. Their kindness, warmth, and attention made this stay unforgettable, and they are the true reason we cannot wait to come back.