Hilton Vallarta Riviera All-Inclusive Resort

Abraham had the best guest I hope

Great family experience thanks the the excellent staff. The entertainment staff were extremely fun, the food and room staff were excellent as well. Ana in the enclave lounge was exceptional. Melissa, Gali, Muramau, and Yareli in the Kid Zone made the trip magical for the kids. Mornings and early afternoon in early June are unbeatable, but the afternoon sun can be hot for kids. The Kid Zone provides the perfect respite from the sun thanks to the fun and caring staff. Great family resort.

Norma, Luis and Juan were very friendly and provided excellent service for breakfast at Vela every morning. Great start to every morning when they provided service.

Mario was our server for breakfast, and he did an outstanding job. He was incredibly attentive, friendly, and efficient throughout our meal. He was always quick to clear our table, keeping everything neat and free of clutter, which made for a very comfortable dining experience. Mario truly went above and beyond to ensure we had everything we needed and that our breakfast was enjoyable. His exceptional customer service made a lasting impression on us. I would also like to recognize Fidel and Bianca, who were both wonderful and contributed to the excellent experience we had. The entire team was professional, welcoming, and attentive. If you have the opportunity to sit in Mario’s section, I highly recommend it. Thank you, Mario, Fidel, and Bianca, for providing such exceptional service! - Mario & Denise

I visited this resort with family last year and had such a remarkable trip we came back this year. The rooms were clean, the food was succulent, the pool area provided much needed relaxation, and the entertainment did not disappoint. However, it's the warm and friendly staff that puts this property over the top. Our rooms weren't ready when we got there, which was expected because we arrived early. Having access to the Enclave lounge made the wait painless. It gave us an opportunity to meet Fidel, who was very informative about the goings on around the resort and he ensured we had snacks and beverages while we waited. There was no shortage of help at the breakfast buffet. Bianca was very attentive to everything we needed, with the support of Fidel, Mario, and Marlen. Once again, Fidel kept us in the loop and pointed me to the quesadilla station outside, which I would have otherwise missed. Delicious! I was so happy to see Esmeralda working at the breakfast buffet and remembered her from last year. She, along with Jose and Adrian, took great care of us as well. Esmeralda remembered our drink preferences each morning and brought extra napkins without needing to be asked. She's fantastic! Pool staff, including Alfredo, Ernesto, Jose, and Eduardo, worked so hard! Of course they kept us well fed and hydrated, but they were on top of it for everyone at the pool. The food and service at dinner was outstanding. Francesca and Leonel, at La Luce, provided wonderful service and it was great getting to know them. The guacamole, made by Rodrigo, at Maxal, was so good. His smile and singing was endearing. Mar is such a spitfire and it was fun having her as a server. The best part about the trip was seeing Jackie (lobby bar/martini bar) and Victor (sky bar) again. They are the reason we keep come back. It's not just that they are good at their jobs, but they are truly dear friends forever. I miss them already.