Hilton Vallarta Riviera All-Inclusive Resort

Had a great time at Hilton Riviera with my family. Maxal had the best food and staff. Donovanne was incredibly attentive and made our dinners at Maxal very memorable!

The resort is situated beach side and is lovely. All rooms are ocean facing, clean, spacious and the sound of the waves will lull you to sleep at night. The hotel was quiet despite there being many guests on property. The restaurants were more than accommodating to any special dietary needs or even requests. Maxal, the Mexican restaurant has table side guacamole, with a lovely story that, along with Mar, out waitress, created a memorable experience. I inquired about Flan, and Luis made sure to ask the chef and presented me with some the next day at lunch! Esmeralda and Fidel took exceptional care at breakfast each day in Velle for the buffet. Always available, polite and kind without being intrusive. The bartender in the lobby for the evening shows, a true gem. The entertainment staff was exceptional. Wiyo, a ball of infectious, endless energy and positive attitude taught a Yoga Strong class daily that pleased all the participants. “Never Surrender” his favorite tag line! Fernando and Blanca could be found alongside Inuk, taking special care to make sure all participants had what was needed and even translating instructions, so all could be included in activities and feel a sense of accomplishment. Inuk even had a change of shift during our visit and went out of his way to make sure to say hello each evening and to let us know what was happening on property from shows, to music, to games and where/when they would be happening.

Had a great time here with my family. One of our best places for lunch was the Italian restaurant. Very good food. The staff was very attentive to our two children. Very observant and took care of their orders first and then ours. Making the whole experience that much easier and enjoyable. Very happy with the place in general. Alelandro was our waiter and I want to give a special shoutout to him for serving us.

Danna was fantastic. Very attentive and gave good recommendations.

At Vela Buffet, Ricardo and Mario were amazing. From day one, they remembered our names and always made us feel welcome. They checked on us often and were genuinely friendly every time we saw them. I had a sore throat during our trip, and Ricardo brought me hot tea & honey, which was such a thoughtful gesture. Even when we weren’t sitting in their section, they would still come over to greet us and ask if we needed anything. The bartenders & pool staff were just as incredible. At the rooftop bar, Jorge, Fernando, and Isay always greeted us with big smiles and remembered us every time we visited. At the pool bar, Carlos, Alberto, and Ricardo made us feel right at home, while Omar and Daniel did an excellent job checking on our group throughout the day. What stood out most was how personal the service felt. Everyone took the time to get to know us, remember our names, chat with us, and even remember exactly what drinks we liked. We shared so many laughs with them throughout our stay and genuinely looked forward to seeing them each day. Their kindness, attention, and genuine hospitality played a huge role in making our trip so special. If you’re staying at this resort, be sure to say hello. They are an incredible team and a big reason why we had such a wonderful experience.