Hilton Vallarta Riviera All-Inclusive Resort

What a lovely resort! The view from the room was absolutely stunning and the room itself was very comfortable. There was a small issue with the primary shower which was fixed immediately. The "snack lady" that came around was so sweet and very accommodating; my Spanish is very very rudimentary and I had started to look up the Spanish words for the items we would like to have and would show it to her and she would help me with the correct pronunciation if I saw her in person or if we were out of the room, she would see my list on the counter and do her best to fulfill the requests. The snack shelf down in the lobby were great as you could grab something on the way in or out or to have if you were just wandering around the property. We are at the sushi restaurant, the Italian restaurant, the buffet for last minute quick (meaning, we couldn't decide what we wanted so the buffet was a great option to just walk in and get something good- even though I generally mistrust buffets, this was a good one) and the Asian fusion and while they were all good, the Asian fusion was our favorite. One small point; I like sparkling water and the water at the Italian place was kind of flat so they brought another and it was also flat so I assumed that was just how it was but at the buffet and also at Asian fusion, it was nice and bubbly crisp- perfect! I don't know what the difference in those areas was but I definitely noticed it. There is a rooftop pool with hot tubs and its own bar that we checked out but didn't get in the water as we were just exploring the property. We were Enclave guests and that was a wonderful experience. Very calm, unlimited top shelf liquors (only in the Enclave; the rest of the property doesn't include the top shelf stuff for the inclusive deal), the views are fantastic and the snacks that were put out nightly were so good that we ended up having our dinners there instead of the regular restaurants on the property. In the Enclave, were treated great! In the morning (or in my case, later morning) we could get breakfast like yogurts, cerals, etc, and made to order omelettes and various coffees. I would usually get a latte and after the attendant would give it to me, I started adding some caramel from the condiments bar and the attendant (I'm so sorry, I can't remember his name) noticed it and then every day afterward, he would just ask if I wanted the caramel when he went to make my coffee. That kind of attention to guests preferences and service kept us returning daily! In the evening, Alejandro was there in the Enclave to assist and he was very attentive and remembered exactly what we wanted to drink, every night. I happen to like what, here in the US, have been told was a michelada, but Alejandro- though he knew what I was talking about- said that what I was actually looking for is a Cielo Rojo and mannnnn, does he know how to make a tasty Cielo Rojo! So good that I actually craved them, ha ha! My husband spend every morning down on the beach and swimming in the pooled off area of the ocean and while out there, even saw some of the earlier groups of migrating humpback whales! You can also get kayaks to go out in that are include and there are jetski that you can rent. There was also a Latin dance show in the lobby one night and the lobby of course was decorated for Christmas as we were there in December. What a great overall experience!

Gorgeous location and amenities! Stop by Starbucks in the lobby and say 👋 to our favorite Barista Janic! Her morning smile and service is exceptional.

Reserved dinner time slot on a Thursday night. Ordered: NY Steak, Flank Steak, carrots, pumpkin cream soup, grilled asparagus, baked potatoes, and corn. Brownie, carrot cake, and cheesecake. 10/10 with the exception of the bbq sauce on the corn. The best restaurant we ate at the whole hotel. The steaks were delicious and we loved the starter bread. Service was excellent, Rodrigo and Miguel were super friendly and attentive and gave great suggestions. We stayed here for the all inclusive amenities, but I would eat here if I was just visiting town to sit by the beach. Definitely recommend!

This was my first time staying at an all-inclusive resort, and it exceeded my expectations. All of the hotel staff were incredibly friendly, fun, and welcoming, which made our trip even more enjoyable. A special thank you to Esperanza at Vela. She remembered me every time I visited and always went out of her way to take great care of me. She truly made me feel special and well-taken care of. Thank you, Esperanza. Because of you, I’m leaving Puerto Vallarta with so many wonderful memories.

My husband and I just got back from staying at the Hilton in Puerto Vallarta. We had a great trip and here are my thoughts... Pros: 1. Beach - Great swimming area and nice beach area. I enjoyed walking along it every day. 2. Rooms - We stayed in an Enclave Master Bedroom. Room was clean and spacious. The views from the balcony are wonderful. We would sit out and drink our coffee every morning. We could see whales and dolphins go by and the sunset was beautiful. 3. Staff - They worked very hard and most of them were very friendly. 4. Food - Overall the food was great. I didn't enjoy the Sushi place as much as the other restaurant. They put a lot of cream cheese in the rolls which I am not a fan. 5. Day trips - There is a guy at the beach that will schedule activities such as fishing, snorkeling, jet skis, etc. They will come pick you up at the beach, so it was nice not having to go into town to the dock area. Saved time & $$. Cons: 1. Restaurant locations - They are scattered so it was a little hard at first on what floor and what elevator to use. 2. Adult Pool - The layout is weird. There is a pool with a fountain that doesn't serve really any purpose and the chair facing the oceans were a little hard to get too. It was also very loud when they are doing activities. They blast it out of a loudspeaker, so it was hard to focus on reading a book or taking a nap... :) 3. Kids - Lots of kids. Trying to have a romantic dinner was hard when they are kids screaming in the background. This could be a pro if you have kids. 4. Beach - Since the beach is so nice there are non-resort people who would come and go swimming. It was a little noisy and crowded over the weekend. Overall, a great trip!