Hilton Vallarta Riviera All-Inclusive Resort

I wanted to take a moment to thank the wonderful server duo, Jorge and Ana, from the Enclave! 🤍 They truly made my husband and my stay unforgettable. They were so attentive, kept us in the loop about all the fun activities, and were just incredibly hospitable! I also want to express my gratitude to Lucia, the chef, for cooking the best meals we’ve ever had while we were here. The only downside we had during our stay was our first day on arrival, our bed did not have clean sheets, and it looked like they weren’t changed at all(there was a VERY suspicious stain) It’s okay, though, because the hotel management was very quick to fix it, so all was great. Overall, they made our stay a 10/10! ENCLAVE 10/10 Food 10/10 Service 10/10 Hospitality 10/10

Overall, we had an enjoyable stay at Hilton Puerto Vallarta. It’s a nice all-inclusive resort with a good atmosphere, plenty to do, and a solid variety of food. The different dining options were pretty good overall, and the shows and entertainment were a lot of fun although limited this time of year. A special shout-out to Fernando and Odalis from the entertainment team. They were incredibly warm, friendly, and engaging. They made activities like blackjack, poker, pool volleyball, and the various pool competitions a ton of fun. Their energy and personalities really added to our experience and made the activities something we looked forward to. There are, however, some areas that could definitely be improved. Check-in was much too slow, especially after a long day of traveling. The online app used for restaurant reservations was also very unstable and was down frequently during our stay, which made planning meals unnecessarily frustrating. The gym was closed for a couple days and a cycling class was cancelled without notice. Lastly, we were haggled a bit for a minor scratch on a ping-pong racket. Service at some of the restaurants was another issue. On a couple occasions, we waited 1 to 1.5 hours for our food after being seated, which is simply too long. The buffet also had unnecessarily long lines at times, and the flow could definitely be managed better. Despite those issues, we enjoyed our stay. The food selection and variety were good, the entertainment was fun, and the resort offers a lot for an all-inclusive vacation. With improvements to check-in, the reservation system, and restaurant service times, the overall experience could be noticeably better.

Everything was amazing! The food, beach and staff were all amazing. Thank you for the wonderful stay. Our servers at breakfast Alejandro, Jorge, Pedro, Alex so kind. CocoMar staff are very friendly and accommodating. I visited for my birthday and they truly made it feel very special, to the treats waiting for me in the room upon check in to the birthday celebrations in all restaurants! Tears of Joy 🥹 thank you so much Hilton Vallarta Riviera for the amazing trip. We will be back 🥰

Our vacation here was great! We loved all the food options and the staff were incredibly kind. Jorge, Pedro, Mario and Alex gave us outstanding service every time we went to the Vela food hall. The rooms were very clean and comfortable. Would definitely recommend coming to visit.

The hotel was wonderful. The buffet food was good, especially around Breakfast. We always sat at the same table to have Esmeralda as our waitress. She’s attentive and always made sure we were ok and our glasses were full. Big shout out to Esmeralda.