Hilton Vallarta Riviera All-Inclusive Resort

We ate at the Vela Restaurant for breakfast. The buffet was great but the staff, Norma, Neely, Juan and Luis were amazing. My husband with special needs was always made to feel comfortable. Norma was always very kind and genuinely caring.

Great all inclusive - we have done several all inclusive - Cancun, Riviera Maya, Costa Mujeres, Jamaica, Punta Cana- and this is the first time we have considered a repeat trip. That's not to say that we didn't enjoy our other trips but this place was excellent! We adjust expectations for food at All Inclusives - but they exceeded our expectations. Great breakfast, solid poolside options from grill and servers, dinner - we repeated the Italian restaurant multiple times (due to traveling with teens). Marcos at the Omelette Station at Vela made us feel special everytime we saw him. Lots of others did too I just didn't get names. We also didn't suffer any ill effects/GI distress of travel as we have on other vacations. People had fun but were never fully out of control - bartender said they do cut people off. I never had to wait long for a drink We felt safe going to town - we ate at La Playita and it was delicious. We used uber for going to Malecon and even went to the night club with teens one night (3 all 18yo). Clientele with few Americans (maybe 20-25%) but we enjoyed practicing our Spanish skills some too. Pros: Well appointed rooms 24 hour room service that was timely Service pool side Amenities Private Beach Nice liquor selection for our wants - Malibu, Captain Morgan, Patron, Absolut, Titos - plus many more. Bartenders Dining reservations available the day before so you can actually get reservations! Pool side chairs readily available - no towel game here Staff watches closely for kids in the adult pools Small resort compared to others Shows were very good; we loved the Burlesque show. Musicians at the lobby also good. People we met highly recommended Enclave level but we did not use that amenity Cons: Some activities pre booked online never happened - yoga fit and Aqua Strong Beach is a little rocky but calm - you might want aqua shoes Pack or buy bug spray Be aware of bees by the swim up bar. Airport for PVR was easy to navigate - we hired a car service (Vallarta Transfers and Incentives) and they were great too!

Ian and Gil were amazing. They Interacted with my entire family during dinner. We looked forward to every dinner with them.

Everything was very nice, the service was great especially the employees Jorge, Pedro, and Alex.

Vela Restuarnt was an amazing start to each day. The service by Norma, Luis and Noely was personable and efficient. Norma asked our names and remembered them each day after. A dining delight. The fresh made to order omelettes are exceptional.