Hilton Vallarta Riviera All-Inclusive Resort
Puerto Vallarta, Mexico
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About the Hotel
Hilton Vallarta Riviera All-Inclusive Resort is nestled in the cradle of a private cove at the base of the Sierra Madre Mountains. With all 444 oceanfront guest rooms, is a mainstay for travelers who want a more authentic experience of Puerto Vallarta.
The resort features a picturesque private beach, two infinity oceanfront pools, a fitness center, five craft cocktail bars and seven specialty restaurants offering Asian, Italian and Mexican cuisine, as well as seafood and grilled dished. The full-service eforea spa, a sanctuary of wellness and relaxation, offers rejuvenating massage treatments and facials, invigorating hydrotherapy pools, whirlpools and a steam room and sauna.
Location
Hilton Vallarta Riviera All-Inclusive Resort
Carretera Barra de Navidad
2184, Zona Hotelera Sur
Puerto Vallarta, Mexico
48390
Nearest Airport: PVR
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- Dining
- Outdoor Dining
- Pool Bar
- Restaurant
- Rooftop Bar
- Swim-Up Bar
- Room Service
- Coffee Shop
- Snack Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Pool
- Spa on Property
- Laundry Service
- Fitness Center
- Private Beach
- Live Entertainment
- Nightclub
- Butler Service
- Valet Parking (fee may apply)
- Outdoor Pool
- 24-Hour Front Desk
- Beach Access
- Rooftop Terrace
- Sun Deck
- Steam Room
- Infinity Pool
- Hot Tub
- In-Room Amenities
- Private Patios or Balconies
- Air Conditioning
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Bottled Water
- Work Desks
- WiFi
- Blackout Curtains
- Activities
- Snorkeling
- Yoga
- Fitness Classes
- Table Tennis
- Business
- Meeting Rooms
- Conference Facilities
- Family
- Highchairs
- Children's Menus
- Play Area
- Children's Programs
- Interests
- All Inclusive
- Beach
- Honeymoons & Romance
- Hotels
- Winter Getaways
Reviews for Hilton Vallarta Riviera All-Inclusive Resort
Do Not Recommend
My recent stay was extremely disappointing and did not meet expectations for a hotel of this caliber. Upon arrival, the hotel appeared severely understaffed. The lobby was overflowing with luggage, and the check-in line extended out the door. The check-in process took approximately one hour, which set a frustrating tone for the entire stay. Unfortunately, things did not improve once we got to our room. The room was not properly cleaned, the refrigerator was warm and leaking and the water was room temperature in the sink/shower. To make things worse, the room telephone did not work during my entire stay. This made ordering room service or easily contacting the hotel staff for assistance impossible. Dining was also a challenge as the restaurants enforce a very strict dress code and the food service was always exceptionally slow. Having to go to the room to change outfits and the long wait for the food made dining more frustrating than enjoyable. We left without dessert once as we waited over 30 minutes. Overall, the combination of understaffing, poor maintenance, cleanliness issues, lack of functioning amenities, and slow service made for a disappointing experience. I hope management addresses these issues asap, as the property has potential but is currently falling short of providing the level of service guests should expect. Trying to receive compensation is a joke also. They don't take guest concerns seriously.
Kimberly A
Puerto Vallarta - La Luce
Christopher and Gabriel at La Luce were beyond amazing. From the moment we got seated, they came over and introduced themselves, Christopher even remembered us from a previous evening! They made sure our food great, everything was going smooth, even kept our drinks filled all evening. Great job guys! Honestly, almost every server, bartender, pool employees were extremely attentive and made us feel appreciated.
Dre C
Great Service
Emeralda, Fidel, and Adrian at Vela were very attentive and provided exceptional service. They were genuinely pleasant and friendly. They were the reasons that we kept coming back. Give these guys a raise!!!🙏
Tien N
We loved our morning breakfast crew- they were attentive and knew our likes very quickly.
Excellent staff- Esmeralda, Fidel, Adrian!!! They were the best.
Jamie t
Great family vacation
We had a large family group. Ernesto by the pool made sure we felt welcomed and were extremely well taken care of!
N7829XKmatthews
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