Hilton Vallarta Riviera All-Inclusive Resort

I appreciated that the room was serviced early in the day. The staff (Jorge, Pedro,&Alex & others) at Vela buffet were friendly and helpful. Loved the view from my room. The mariachi band was wonderful. People who knew the music sang along. Enjoyed my trip. It felt like being on a cruise ship without sailing.

We decided to host our wedding at the Hilton Vallarta in January 2026. We previously stayed at the resort on our first trip together to PVR in 2019. In addition to the sentimental value of the resort, we liked the wedding packages offered, the medium size of the resort, and the responsiveness of the staff to our initial inquiries. Overall, our wedding was amazing, our guests loved the resort, and we look forward to revisiting the resort in the future. Special shout-out to Alfonso (planner extraordinaire) and Hernan (sales representative) for going above and beyond to help bring our vision to life. There are always pros and cons to every experience, so here are our reviews: Bad: - Hotel seemed to be understaffed throughout the weekend. - There were very long check-in lines for guests - 24-hour room service was severely delayed every night, often didn’t show up, or brought the wrong orders. - Wedding reception master of ceremonies hired by hotel was unorganized and unprofessional. - Guests complained about the steakhouse being underwhelming. The food and service there were not on par with a steakhouse, especially since guests had to pay an additional fee to dine there. Good: - Guests liked their rooms, especially the views. - Wedding setup was well done, and staff were accommodating with our decor requests. - Wedding officiant (Tamara Bradley) was great, organized, professional, and pleasant to work with. - Wedding food/beverage staff service was great. - Guests generally loved the restaurants (besides the steakhouse) and the various bars throughout. - Guests loved the pools and beach area and how easy it was to get around. - Proximity to downtown and the airport was convenient.

Exael, Alejandro y Christopher 6/9, excelentes profesionales, serviciales, amigables;

We spent six incredible days at Hilton Puerto Vallarta Resort celebrating our son’s graduation, and the entire experience exceeded our expectations. We upgraded to the Enclave Governor Suite, and it was absolutely spectacular. The suite was spacious and beautifully designed, with breathtaking ocean views and a massive private balcony complete with a Jacuzzi. It was the perfect place to relax and take in Puerto Vallarta’s unforgettable sunsets. The Enclave upgrade was absolutely worth it. The Enclave Lounge quickly became our favorite spot at the resort. It offered a comfortable, relaxing atmosphere, excellent service, and thoughtful extras that made the trip feel even more special. The entire resort was exceptionally clean, modern, and very well maintained. The food throughout the property was delicious and consistently high quality, and the entertainment was excellent. Most importantly, the staff was incredibly friendly, welcoming, and accommodating. We especially want to recognize several team members who provided outstanding service: Wiyonal, the fitness instructor; José and Alfredo, our pool servers; Abraham and Jovdy at Sunan Asian; Alejandro at the front desk; and Rose and Ana from the Enclave team. Each of them helped make our stay memorable and made us feel genuinely valued as guests. This was the perfect resort for such an important family celebration. We left with wonderful memories and would highly recommend Hilton Puerto Vallarta Resort to anyone looking for a beautiful, upscale all-inclusive experience with excellent food, amenities, views, and service. We would absolutely return.

Amazing experience for our Honeymoon. The highlight of the trip was the Sunan Asian restaurant. We ended up visiting multiple times; by far our favorite restaurant. Abraham was an incredible waiter. We told him it was our favorite restaurant on resort, and arguably the best Asian food I’ve ever had. He quickly took that review back to Jordy (the chef) and they whipped us up a few special entrees that were incredible. Great experience all around. We also upgraded to the Enclave room featuring a jetted tub on the balcony. Incredible experience all around.