Hilton Vallarta Riviera All-Inclusive Resort

My Hotel experience was wonderful. I had a great time working out at the Hotel’s gym, the coach Wiyonal keeps the gym super clean and organized, all the equipment is arranged in a super neat order. It really amazed me how everything is so well organized. Also the attitude and attention of the coach Wiyo it’s pretty cool and positive. And he also plays great music at the gym. The Hostess and waiters at the Buffet’s Restaurant are really kind, polite and helpful.

We love to be here. The atention is magnificent. We are so pleased with the service of Fabian and Hector(restaurant Vela) and Olaya in the grill fish restaurant . We use to travel in family but this hotel is superior. Delicious meals, kindless. A big, clean and safe beach for children and us and a beautiful new rife with hundreds of colorful fishes. Certanly we return here again.

Our stay at the Hilton Puerto Vallarta was a truly great experience! From the moment we arrived, we were welcomed by such friendly and attentive people who made us feel right at home. The hotel was clean, beautiful, and well maintained, and the breathtaking scenery made the entire stay even more special. I especially want to mention how incredible the staff was when it came to taking care of my husband, who has celiac disease and cannot have gluten. The staff went above and beyond to make sure he was safe, comfortable, and able to enjoy his meals without having to worry. They were very attentive to his dietary needs, answered our questions, and made sure he was taken care of throughout our stay. That meant so much to us and gave us peace of mind while enjoying our vacation. A huge shout-out to the amazing waiters and waitresses who went above and beyond to provide exceptional service. Esmeralda, Nohely, Adrian, Luis, Jacob, and so many others made sure that our needs and wants were always taken care of. Their kindness, professionalism, and genuine smiles made a big difference in our experience. They truly understand what great customer service means! The beautiful views, relaxing atmosphere, and wonderful staff made this a truly memorable vacation. You can tell that the team genuinely cares about their guests and wants everyone to have the best possible experience. If I had to mention one downside, it would be the coffee. Unfortunately, it wasn't quite to my taste and could definitely be improved. ☕️ Other than that, we had a fantastic stay and would absolutely recommend Hilton Puerto Vallarta to anyone looking for beautiful scenery, a clean and relaxing hotel, friendly service, and an unforgettable experience. We can't wait to come back!

The property was well maintained, the service was the best we have had on the many trips to Mexico so far, food was excellent, and group fitness classes with Wiyonal in the pool were a nice feature of the day… I definitely recommend the Hilton Vallarta Riviera all inclusive resort.

The customer service is amazing they are always attentive to what we need.( Jorge, Alex, Pedro) good attitude towards guests