Velas is a beautiful, well kept resort, with amazing and helpful staff, a variety of delicious food /meals, and a great beach for those morning walks. Whether on a vacation with others or by yourself, it’s a safe environment. Whenever I’m here, I look forward to seeing Jacinto, in the pool area. His welcoming smile & exceptional service is the best. He truly cares about the guests & ensures they have a nice vacation. He has the ability to make you feel comfortable and special. He’s a gem and treats you like family! This was first time coming at this time of year (April 28 to May 8). It’s always so hard to leave … I can’t wait to get back!

We had another wonderful week at Velas Vallarta. We spent time with the best server at the pool area, Jacinto. Met the most amazing new server at the pool Andrea. That girl can hustle. My only negative commet about the pool area is the furniture was not as clean as previous visits. We were also thrilled to see that Rego and Juan had returned to the beachside restaurant. Omar at Andrea's was fabulous as always. He had the chef creat special dinners for the dietary needs of a family member. If you need something special just ask. Our room was clean and comfortable. However, we only had turndown service a couple of times.

The service is next level and the people are genuine and friendly. Everyone from the moment you get here is extremely eager to help make everything perfect. Wait times for food at restaurants, or at the pool, or for room assistance exceed all expectations. A wonderful place for vacation.

We had an amazing visit! I feel like the food has gone up in quality. We didn’t have a bad meal. Everything was amazing! Christina greeted us every morning for breakfast at La Ribera. She is so warm and friendly, we look forward to seeing her every morning. Jacinto, Miguel, Carlos and Ivan took great care of us at the pool! Christian in activities keeps everyone happy and in check. He does a fabulous job! Omar at Andrea’s greeting is each evening which a smile and handshake. I can’t say enough how these amazing people make our trip. Thanks for everything. We will be back!

We just got married at Velas and it was by far one of the best weeks of my life. Our wedding planner, Michele Tanc, took care of every detail to the point that we were actually able to enjoy the entire day and leading up to the wedding. She handled all of the moving parts, allowing us to enjoy our family and friends just like we were hoping we would be able to do. To say the staff went above and beyond to make sure my family and my friends enjoyed our stay is an understatement. Our family and friends are hoping we can turn our anniversary into a biannual trip to Velas to celebrate family, friendship and love. Michele and all of the service staff on the property continue to provide the best service I have ever experienced, anywhere.