Hyatt Zilara Cap Cana

I just spent 6 days at the Zilara Cap Cana and I cannot think of one bad thing to say. From the service, the cleanliness, the food and drink options, the atmosphere, the amazing spa, and overall experience, it was absolutely incredible! From the moment we stepped on the property we felt truly welcome. I have to mention a few who stood out during our stay who went above and beyond with their service- Antonio, Jose, Nicole, Francesca, & Jose at the club pool and bar were OUTSTANDING! Delicious drinks, excellent service, and truly a pleasure to see everyday! Will with his club level service was superior! With 24 hour room service available, we got the pleasure of seeing Henesey multiple nights and he is just a pure delight!! Always made us smile and made sure we had everything we needed. Overall, I give our trip a 12/10 and we will definitely be back!

Amazing aesthetic, friendly staff, a great spa and I would go back. Next time, I will bring my camera and get in the ocean!!

We were here May 9-16th 2026 club level I only booked this resort from the positive reviews and we were so happy we did! From the minute you walked in the lobby the view was breathtaking!! Our room was ocean front and it was so beautiful!! We got some amazing sunrise pictures from our balcony. They cleaned and stocked our room daily! They did the turndown service every night also. We liked all the different restaurants and we liked that we could go to the Ziva side also. We enjoyed the main pool daily but we would walk over to the club pool for our drinks. The bartenders Jose and Francisca were amazing ! The main pool had activities which I took part in and had so much fun! Jose the pool guy was the best!! He would adjust our umbrellas for us so we could be in the shade if we wanted to. The infinity pool was amazing the view of the beach was great! We brought floats with us and they blew them up for us. They played music all day then had live singing later in the day. They did a barbecue everyday by the pool at lunch time so you could grab something to eat and bring back to your lounge chair. I have to say the fried pineapples were delish!! Deja Brew in the lobby was honestly the best coffee. Highly recommend going there. Our butler Luis was excellent!! He would come find us every day and ask if we needed anything what he could do for us such.

This hotel is quite nice. The staff are friendly and kind. We chose Club level and could not have made a better decision. Our bartender, Roberto, in the Club pool bar was very skilled and hospitable. He looked out for all the guests enjoying themselves in the pool bar. Moreover the staff in the pool bar made the experience top notch. Jose was especially friendly and teased My husband that he reminded him of a famous Dominican baseball player! We will return.

My husband surprised me with a birthday trip to the Hyatt Zilara Cap Cana this June, and it truly exceeded every expectation. Just a short 20-minute trip from the airport, we arrived in paradise! As self‑proclaimed foodies, we were a little hesitant since we had never stayed at an all‑inclusive resort before, but this place completely changed our minds. The resort and grounds were absolutely stunning, the room and resort were impeccably clean and filled with friendly faces always ready to help. The service was exceptional across the board, from the housekeepers, groundskeepers, waitstaff and the bartenders. We enjoyed every restaurant we tried, but our favorite by far was Tempest Table. The food was incredible, the fish was unbelievably fresh, and every dish was full of delicious, thoughtful flavors. On our first night, we met Jesus Cabrera, a sommelier at the hotel, who quickly became one of the highlights of our stay. He went out of his way every single day to find us and make sure a cold bottle of Matua was waiting at dinner. His kindness and attention made our evenings feel extra special. Each morning, we started our day with breakfast at Shutters on the Beach, and it became one of our favorite parts of the trip. The hostess, Nandia, greeted us daily with a bright smile and warm welcome, always making sure we had the best ocean views. Bryan and Savry took such great care of us, remembering our orders and even how we like our mimosas (“just a drop of OJ”). The manager, Dahiana, checked in each morning to make sure our day was off to a perfect start. They all went above and beyond and truly made us feel like family. We had the most incredible week and left already dreaming about our next visit. Hyatt Zilara Cap Cana gave us a birthday trip we’ll never forget, and we can’t wait to return.