Hyatt Zilara Cap Cana
Punta Cana, Dominican Republic
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About the Hotel
Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach in the Dominican Republic, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a water park with a lazy river and slides, floating swim-up suites, 25 unique restaurants and bars, a world-class fitness center and so much more. Luxurious inclusions and welcoming staff ensure a vacation at Hyatt Zilara Cap Cana will exceed guests’ expectations in every way imaginable.
Location
Hyatt Zilara Cap Cana
Playa Juanillo, Blvd. Zona Hotelera
Punta Cana, Dominican Republic
23302
Nearest Airport: PUJ
Amenities & Services
- Concierge
- Pool
- Laundry Service
- Fitness Center
- Restaurant
- Bar/Lounge
- Room Service
- Boutique
- Adults Only
- Business Services
- Water Park
- Hot Tub
Reviews for Hyatt Zilara Cap Cana
A special thank-you to the Shutters team!
My wife and I visited Hyatt Zilara Cap Cana for a three-night getaway to celebrate her birthday, and we wanted to give a personal shout-out to the team at Shutters. Thank you to Dahiana, the manager; Nandia, the hostess; and our waiters, Bryan, Saury and Adonis. We appreciate your hospitality and wanted to make sure each of you received a mention. Your handwritten thank-you was a lovely personal touch, and we wanted to return that kindness by recognizing you here. For us, a holiday is about more than the destination—it is also about the people we meet along the way. Thank you, Team Shutters, for being part of our birthday getaway. We hope to see you again on a future visit! Victor & Maria Christina
Victor E - Toronto, Canada
Honeymoon trip
Rooms- amazing! Food- the restaurants were amazing buffet was good but we looked forward to dinner time! Favs was the Mongolian place, and the blind butcher! (It’s worth the money) we also really enjoyed breakfast at waves every morning! Room service- amazing Entertainment-Lenny, Emanuel, Alfred, and karaoke guy were phenomenal! The night shows could be better. Our fav night was the magic show and the circus. Very clean and respectful resort! Not much a party resort but that was fine since it was our honeymoon! We enjoyed the live music entertainment. The drinks they made sure they were strong! Wished they had foam party’s! Plenty of seating by the pool no need to get up early to grab a good seat! Our favorite activity was the beach volleyball! Otherwise my husband and I had a great time! 4/5 stars only because.. we got stuck in a 3 hour presentation and they kept begging us to buy their promotion 4 people came back to back after we already gave our answer of no. but got a free spa out of it. And that was amazing so kinda worth it!! And our room wasn’t decorated for our honeymoon and that was really disappointing and we even told them and so did our travel agent too.and our phone would ring quite a bit and then when we would answer they would hang up. So it was kinda annoying when we would be sleeping and no one would be on the other line and it no it wasn’t a wake up call for us.
Blenda C
Love this place
Everything and everyone were great. Larissa our butler very attentive. Deyanara at the lobby bar so friendly. Juan and Victorson at Moments (Sports Bar) so much fun! We will be back again!
Christine J
Fabulous trip for our friends!
I thought the resort was beautiful and the service amazing! I was disappointed that we could not swim in the water or lounge in the beach due to the seaweed. Four staff members who stood out among the rest were the following: Nicautis and Dulce Maria at the coffee bar in the main lobby were excellent! Alfred at the pool activities was great!! And Erison, the sommelier, was fabulous!! All very customer service driven!
Kelly W
Just fabulous!
Cannot say enough good things about this place! Amado is absolutely fantastic- he is the entertainment director or entertainment supervisor; he is always the best, the nicest, the most informative, and always goes above and beyond to make sure we have the best time! We have been going to both Ziva and Zilarah since 2021 and we have never had a bad time or have anything negative to say! Are Butler Larissa was amazing as well she took such great care of us especially when I was not feeling well. She took me to the clinic and stayed there with me to make sure I was okay. She checked in with us multiple times a day to make sure we had everything we needed at all times she was super kind very friendly and very attentive. Manuel is the funniest most energetic guy at the pool all the time setting up activities for guests to play. We asked him to put on a blackjack hour and he was more than happy to get that going right away and invited several people to the table to play with us- we had such a good time! He is always wonderful and a lot of fun! And this time we met Andredis at the steakhouse by the pool on the Zilarah side and he was fantastic! He sat us at our favorite table each time and took extra special care of us. He even brought the chef out to our table to meet us and make us a special Dominican meal to try! Again I cannot say enough great things about the staff at the Hyatt Ziva or Zilarah!! The only negative thing we have to say is that there is a ton of seaweed and it's not nice to go swimming in the ocean by the hotel at least in the summer months can't speak for the other month other than that the pools are beautiful the facility is gorgeous and clean the rooms are always clean you will have a blast just book your trip!
0601jenp
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I enjoyed two nights/three days at the Zilara over Thanksgiving and found it to be the perfect mix of fun and relaxation. The rooms are modern and spacious (although the term "suite" is used loosely), with huge bathrooms, a well-thought-out closet and large balcony. The mini-bar offerings were kind of sad (M&Ms, tiny cans of beer and a couple of Cokes). Some of the decor in the room and throughout the resort looks like reclaimed plastic-- great idea, but so-so execution.
The buffet was full of delicious, unexpected delights and thankfully, not self-service. The French/Tahitian Brando's is worth the wait and don't miss the ceviche. The steakhouse Waves offers al fresco dining and my steak was perfect. The spa is out of this world. They have a large thermal circuit which is well worth the extra charge. A therapist manages your circuit and walks you from experience to experience. As a result, I did everything, and in the order it was intended. The public spaces are wonderfully designed and easy to navigate.
There are activities throughout the day, much like a cruise. It was fun to watch people doing cross-fit in the pool while I sipped my mimosa. Speaking of which, the pool service was attentive, which I didn't expect at an all-inclusive. Overall, drink quality was better than expected -- premium, but not top-shelf. Upgrading to the Club level is worth if if you want top-shelf liquor, as well as exclusive restaurants and pool. Unfortunately, the service did not extend to the beach, where it was impossible to get a drink and it looked like a gang of spring breakers had just departed after a kegger. Overall, great for people who want to relax without kids around, but also want the option to "do things" -- who like to drink and eat and not have to worry about the bill.
S. G.
