Hyatt Zilara Cap Cana

This is our second time at this resort and they didn't disappoint. They go out of their way to ensure you have a great time. Everyone is so welcoming. From housekeeping to entertainment, everything is top notch. We were there celebrating our 35th anniversary and they delivered. We have stayed at many all inclusive and nothing beats Hyatt Zilara Cap Cana. There is no need to leave the resort because they have it all. They keep you entertained with something planned throughout the day. The “make and take” activities were my favorite. It’s a nice time to meet new people and make your own souvenirs to take home. A special thanks to Diomedes and Manuel in entertainment, they really go above and beyond. A special thanks to Natasha at sports bar, she’s such a pleasure person and makes you want to visit every year. Special thanks to Luis from club level. From check-in and check-out, he was there. We received a good morning everyday and daily inquiries about our visit. Oh and I can’t forget the mixologist who makes a mean and tasty old fashion in club bar and host great drink classes. Nor can I forget the guy who worked tirelessly to broadcast the Philadelphia Eagles in the sports bar for my die hard fans. The food is top tier with many options. I can’t say enough about this resort. Please visit.

Truly Unforgettable Stay at Hyatt Zilara – Thanks to the Amazing Staff! From the moment we arrived at Hyatt Zilara, we knew our stay was going to be something special. The resort itself is breathtaking, but what truly made our experience unforgettable was the incredible team of people who went above and beyond for our family every single day. Our Concierge – Luis was an absolute star throughout our stay. Every single day, he checked in with us to make sure all our needs were met, whether it was arranging activities, confirming reservations, or simply making sure we were comfortable. His genuine care and attention to detail made us feel truly valued. Shutters Restaurant – Franmy, Bryan, Nandia, and Enoc were nothing short of amazing. They always greeted us warmly, remembered our preferences, and even prepared special meals that were simply outstanding. Their attention to detail and genuine care made each dining experience a delight. Tempest – Our waitress, Cruzairis, was a true gem. She consistently made sure my daughter’s meals were cooked separately to accommodate her allergies. Knowing we could trust her with something so important gave us peace of mind and allowed us to truly enjoy our meals together. The Pier Buffet – Wander went far above and beyond. Not only did he make special meal reservations for us at various restaurants, but he also helped arrange our Blind Butcher reservation and even organized a beautiful family beach dinner. Every morning, knowing my wife is allergic to milk, he prepared her a hot chocolate with oat milk—such a thoughtful gesture. When Wander wasn’t available, Santos stepped in seamlessly, making sure we were taken care of. Club Pool Zilara – Miguel, Joseph, and Wilin made our poolside days effortless and fun. They arranged cabanas, helped us secure great seats for the day, and always made us feel like VIP guests. Las Mareas Swim-Up Bar – Jose, Roberto, Berenise, and Francisca were all fantastic. Their friendly personalities and attentive service kept the atmosphere lively and welcoming. The One-Eyed Cat – Jairon, Jahiro, Dilainy, Chrislady, and Joana were such a warm, fun, and caring team. Every visit here felt like catching up with friends. Deja Brew – My daughters absolutely adored Gabriella and her delicious drinks. She went out of her way to be kind to them, and they truly missed her whenever she wasn’t there. Beachside Dinner – This was one of the highlights of our trip. Delvi, our waiter, made the evening even more special with his warmth and excellent service. The food at Hyatt Zilara was absolutely top notch. The Blind Butcher was an unforgettable experience—absolutely amazing in every way. In fact, all of the restaurants were a perfect 10/10 in both service and quality. Just in case I forgot to mention someone by name, I want to be clear that every single person we encountered during our stay from July 15–30 was friendly, welcoming, and contributed to making our vacation truly special. From start to finish, every team member we encountered treated us with kindness, respect, and genuine hospitality. Hyatt Zilara is a beautiful resort in an amazing location, but it’s the people who made our vacation extraordinary. We left with full hearts, wonderful memories, and a deep appreciation for the staff who made it all possible. We can’t wait to return!

We will to celebrate my Niece’s bachelorette party. Everyone we came in contact with was so nice! If they didn’t speak, they put their hand over their heart to indicate “service from the heart”. Dio and Alfred were great! Dio even remembered my name the next day! The food was great, the room was great. I would definitely go back to this resort!!

Our family of 4 plus a friend (2 adults, 2 tweny-two year olds and one 20 year old) enjoyed our visit to Hyatt Zilara Cap Cana. I had researched a place that would not just be honeymooning couples, but good for families with adult children or groups of friends and this did not disappoint. We upgraded to Club Level which honestly was not necessary during this time of year as the big benefits were the private pool, exclusive restaurant for breakfast/lunch and the premium bar near the lobby. We did not utilize the "exclusive" benefits much and preferred to be at the main pool and eat at the amazing breakfast buffet. At other resorts, club level has an added level of service provided which we didn't find to be true here. The buffet restaurant had a wonderful variety for breakfast and lunch and very hospitable staff. The other restaurants were all good - not amazing but solid. We found the staff to be friendly and willing to help if we had a request or question. The housekeeping staff was great and turn down service in the evening was a nice touch! We did go to the Blind Butcher which is an additional cost per person but was worth the experience. Be prepared that the food portions are enourmous! We could not eat nearly close to what was brought out to our table. But the food was delicious and the entertainment was engaging and unexpected. It was a fun evening. We also took a taxi to a nearby casino which was fun although the casino was quite small - that didn't bother us as we enjoyed having the place to ourselves. We stayed in Building 6 on the 4th floor and thought that was a great location and view.

We enjoyed our time, Food was AWESOME! Everyone was very helpful. Coffee shops were Great, and all the restaurants were very tasty and had a lot of variety. And we will be back again I'm sure!