Hyatt Zilara Cap Cana

I have stayed at the Hyatt Zilara Cap Cana hotel several times, always enjoying the exceptional service and quality of the food. I've tried all the à la carte restaurants (my favorite is the Peruvian one), as well as the food in general, the variety of dishes, and their freshness. This time, I went to the Blind Butcher restaurant, which has an innovative concept, live entertainment, and delicious food. Our butler, Elvis, was always attentive. From arrival to departure, it's a truly luxurious and comfortable experience.

I am still amazed at how consistently wonderful this hotel is. It maintains the absolute highest level of service of any hotel in the area and combines it with great food and drink. Entertainment is also top notch. Amado and his entertainment team are incredibly friendly and approachable without ever being pushy. They do an amazing job. All management here is engaged and active, ensuring a tremendous experience. I highly, highly recommend.

Fabulous trip. First time to Punta Cana, beautiful beach, there was sea weed at this time of year,but it was still beautiful. The staff was the friendliest staff. Everyone was helpful. Great service, I would like it give a special thank you to the cleaning staff , our room was always very clean , and respectful of my personal belongings. Food was fantastic. Main pool was fun. Loved all the live music, at the pool and in the evening. Shows were great. We used our free room points , and our room was great , we could still see the ocean!

We had an amazing stay at Hyatt Zilara Cap Cana. From the moment we arrived, the valet parking and the warm welcome from the staff set the tone for a wonderful visit. The bellman gave us a helpful overview of the resort on the way to our room, which we really appreciated. Our room was spacious, comfortable, wonderfully quiet, and beautifully designed, perfect for resting after a long day. The bed was excellent, and the pillows were incredibly comfortable, which made our sleep even better. Angie was especially outstanding throughout our stay, she offered us great recommendations, explained the restaurant options in detail, and consistently checked in to ensure we were enjoying everything. The food was exceptional, particularly at Brando's – French–Tahitian Cuisine, which became our favorite thanks to its amazing flavors and presentation. Everything across the property was spotless, and the overall atmosphere was perfect for relaxing. The price is on the higher side, but the quality of the service, food, and comfort definitely made it worth it. Although the resort doesn’t have a very active nightlife, we had a great time at the sports bar, dancing and enjoying excellent drinks late into the night. Room service was also consistently fast and delicious, available 24 hours. Overall, it was the ideal place to unwind, enjoy great dining, and experience top level service. We would definitely return.

While this resort is not the place for those in their 30's, for Boomers, groups of lady friends, and families with adult children, you couldn't ask for a better all inclusive The service was exceptional, from our butler, Mariel, to our breakfast waiter who remembered our preferences on the third day. We tipped frequently, though not in large denominations , as acknowledging good service is always appreciated. Evening entertainment was...entertaining, though there must be some way to keep those really terrible singers off the karaoke stage 😉 The food was good. There is plenty of choice and we were grateful that the portions in the a la carte restaurants were not large as one does tend to over order. The bar tenders and wait staff could not have been better. They were quite willing to make any cocktail a virgin version and, once again, the waiters remembered our usual orders. Premium liquors were available for the asking. The coffee shop is amazing with cafe drinks, hot and cold, pastries, and ice cream, along with a few savory offerings from 6am until 11pm. Room service, available 24 hours, made getting up in the morning easier with fresh orange juice and a carafe of coffee which we enjoyed on our patio. A quick dip in the semi-private pool was a real wake up. On occasion the music needed to be better curated. Marimba bands over the sound system at breakfast was not the best choice. The beach is gorgeous, unlike many nearby resorts without any beach or seaweed covered stretches of sand. Our room was beautiful and turn down service on most nights was a service we thought had been lost. And towels! Lots of towels, every day in your room and on every chaise lounge by the pool with a shelving unit fullof fresh towels available all day long. Hyatt Zilara is an excellent destination and one to which we will return in the future.