Hyatt Zilara Cap Cana

We had such a fabulous time at Hyatt Zilara cap Cana. It was our first all inclusive, but it completely blew our expectations away. It’s beautiful, of course. The beach staff are so lovely, setting up our chairs and moving umbrellas for me (very pale). The bar staff — Georges in particular — were so good. The painkillers were delicious. But truly the entertainment team — led by Manuel — made our stay the best. Diomedes led us on a wonderful bingo night (among other lovely activities). Manuel led us in a darts tournament, aqua aerobics and cocktail classes. His positivity is contagious!! The food was very good — we were pleasantly surprised. And the waiters — down the hostesses, including the lovely Keila— were so friendly and made our stay fabulous. The connection to the kids side (Ziva) is easy to avoid if you want, but such a fun vibe as well. There’s even a lovely, friendly cat there that is cuddly and playful. We will be coming back!!!

Once again, the Hyatt Zilara Cap Cana was a great place to stay and relax. We love it here. All of the people who work here are just the most delightful and helpful peeps you'd ever want to spend time with. must give a few shout-outs to those who really took care of us. On the beach - Felix helped me every morning with my chair and umbrella set up and sometimes walked away before I could tip him!! We were kept in water and drinks by Jesus, Jose and someone else whose name is hard to remember but begins with and H. Damn! We even saw our old friend dahiana from before who was still as fabulous as ever. The food is fabulous and we particularly like the Tempest for dinner - where the chef at the barbecue for those of use using the "create your own" meals worked. He was showy with his knife work and handled all of our food and requests wonderfully. At the buffet in the morning the same young man worked the omelet station everyday and always had a smile on his face and gave me spanish lessons for the food. he was great and so deserves a raise (we we there the week of Feb 22-27 - so if Cap Cana people are reading this - track him down!!). Finally, Larisa met us the first day, gave us her contact and checked in with us the entire time we were there to make sure that all was well - terrific service!! This is truly a great spot for a vacation.

This is the first time I visited an all inclusive resort and my expectations were pretty low. The Hyatt Zilara was so far above my expectations and our stay was incredible! The beauty of the property is evident from the moment you enter the lobby. The view from our room was amazing and the sun rise view is incredible! What really made the stay here special, however is the staff. Everyone there is anxious to make your stay special and to make sure you are comfortable and have what you need. We never waited long for a drink or for a table at a restarting. The staff on many occasions, went out of their way to serve us. We will definitely be back!

Edwardo, Dalitza and Gabriela are such a great team! The service was exceptional and top tier. We enjoyed the tea and the pastries. We will be back for the coffee!

I have been to many all-inclusive properties and will say that Hyatt Cap Cana is the best I have been to yet! Not only is the property beautiful and well kept, but the staff and service they provide is amazing! Not to mention, there are so many great meal options. This property thinks through all of the details to make sure each guest has the best experience possible.