Hyatt Ziva Cap Cana

Our first time here and we will be back. Book the Club Level - makes check-in a personalized experience with a welcome drink, access to Club only lounge, pools, and restaurants (for some meals). Free sunscreen at the Club Pool was an awesome surprise! We booked through Costco Travel and that made everything a breeze! Get the hotel transfer included. We were already messaging friends to coordinate a return trip before we left.

The staff is super friendly, beach and pools are wonderful. Housekeeping came twice a day in AM and turndown and did a great job. Nazareth Miranda is a wonderful mixologist and bartender. Made us some awesome drinks and was very friendly! Loved her coconut martinis. We had fun sailing a Hobie Cat one day and loved that the ocean was shallow so we walked all the way out to the sea wall. The entertainment staff was wonderful and we enjoyed water spinning with Gamanoin? Can’t remember his exact name but he was great. Michael Jackson show very good. Favorite dinner was Waves and favorite breakfast was at Chinola. Coffee shop in the lobby of Ziva was awesome too! Hyatt does a great job and thus was a fantastic vacay! Thank you! Hope to return again to paradise!

We had a fantastic week in Cap Cana at the Hyatt Ziva. This was our second time at the resort and we already booked again for next year. The resort is impeccably maintained. The staff is so professional and friendly. We especially loved Dieby and Nathaly at the club level pool, and the entertainment staff that kept our kids happy with all sorts of events throughout the week. Aneury and Rony were great. The food is the best we’ve had at a Caribbean all-inclusive.

This was our second trip to Hyatt Ziva Cap Cana and we will return again. It's the perfect family destination. The resort accommodates the age ranges of our children (2 and 10) easily. There is higher energy fun for our older child and laid back, easy on the parents fun for our younger child. The restaurants make dining a breeze at all hours of the day. I have zero negatives to say about this property and our two experiences here but what sets it apart from other all inclusive island resorts is the staff. It was so nice to see familiar faces during our second stay - it's a testament to how well the resort is managed to have noticeable staff retention. At each of our visits people went way above and beyond to make our stay unforgettable: one such person was Isabel Garrido, the Assistant Director of Operations for the Club level. Her attentiveness to our family created memories that will last a lifetime. We were so fortunate to have made her acquaintance but I have no doubt she treats all guests with the same extraordinary care. We look forward to our return.

I had an amazing time and ate amazing food, and amazing people. My experience at this resort was a 10 out of 10 and I would definitely come back here. I met Brian from the entertainment team he was so sweet and fun and accommodating .