Hyatt Ziva Cap Cana

We got married at Hyatt Ziva cap Cana in may 2025 and we have zero complaints. The resort blew my expectations out of the water. Our butler Elvis, who was attentive, kind, and always one step ahead in making sure we were comfortable and taken care of. He truly made our stay feel personalized and stress-free. And our amazing wedding planner, Yeisy—what a gem! She was organized, thoughtful, and made the entire planning process so smooth. We couldn’t have done it without her. The staff everywhere was kind and accommodating. I typically don’t have high expectations for food on all inclusive resorts but I had no complaints, everything we ate was delicious. Our guests were all raving about the food at all the restaurants. Many of our guests have told us they will likely return to the resort… and we likely will too! My only complaint is we booked a boat excursion through the hotel and the boat was not what we were expecting. It wasn’t as luxurious as the pictures showed. The staff on the boat made up for it though. Overall, I would 100% recommend this resort to anyone visiting Punta Cana area!

We visited with our daughter and her fiancée for pre wedding planning. Hotel was very beautiful! So many spaces to enjoy! The beach is one of the best we have been to and is GREAT for children as there aren’t many waves. We had an oceanfront club room with butler service. Christopher was our butler and he was amazing! You communicate through the WhatsApp. We asked for specific drinks and appetizers and he delivered daily. I asked for an appointment at the salon and he took care of that too. Don’t hesitate to book here!

Amazing service and hospitality was through the roof. We were made to feel at home with anyone from housekeeping to managers going out of their way for anything we needed. Beautifully kept resort, very organized, amazing restaurants, great pool and beach service. Amazing staff all throughout resort kept us happy and safe. Special staff members we met were Amado (entertainment supervisor), Christopher (our butler), Ismael (security), Geremy (pool/beach server), Melvyn (buffet server), and Elvis (staff). Thank you for making our stay extra special! We will be back !

This was our third stay at Hyatt Ziva Cap Cana, and once again, it was a fantastic experience from start to finish. The food was excellent across the board, the service was top-notch, and honestly, our only disappointment was having to leave! A huge thank-you to our butler, Christopher, who made sure everything ran smoothly--from reservations to daily details. His professionalism and care truly elevated our stay. One of the highlights this time was the entertainment, especially "The Blind Butcher" dinner experience. Yes, it's an extra charge, but it was absolutely worth it. The multi-course meal was exceptional, and the theatrical presentation made it unlike anything else at the resort. If it fits within your budget, we highly recommend it! This trip, we stayed on the Ziva side but spent a lot of time on the Zilara side as well, including several relaxing days at the Zilara club pool. Service on both sides was consistently excellent. Special shout-out to Bernice at the club pool--her attentive and friendly service stood out. One tip for future travelers: if you're visiting in May, bring bug spray. We noticed a noticeable increase in mosquitoes compared to our previous visits in February. Also, while it rained every night of our six-day stay, the daytime weather was perfect--sunny and ideal for lounging by the pool. Overall, Hyatt Ziva Cap Cana continues to be one of our favorite vacation spots. We're already looking forward to our next visit. Thank you to the entire Ziva team for another unforgettable stay!

This trip was a taste of paradise. Providing the ultimate rest and relaxation experience. The hotel was very well maintained with lots of food and beverage options. The rooms were very clean and the housekeeping staff kept the mini bar stocked. The pools were probably the cleanest I have ever seen at an all inclusive. Wait staff was very attentive. I was very pleased and would return again.