Hyatt Ziva Cap Cana

We stayed at the Hyatt Ziva Cap Cana for the fourth time in a row..It became like our second home for the holidays.. it was a wonderful vacation like always.. Due to our Globalist status we have many benifits there as well.. We want to thank Martin our concierge for making our stay memorable-he suprised us with lovely treats every day and checking in on us ,he fulfilled every wish we had ,you did an amazing job. We want to thank the cleaning ladies (our room 1818 from 17.04-27.04.25)you made a fantastic job in the morning and evening. Everyone treated us so well we felt very welcome . ..All the restaurants are great -we mostly ate at the tempest restaurant the staff and chefs are doing an excellent job..We want to highlight Melvin from the Mercado and Yodeivi from the tempest Restaurant thank you both , they served us very well and fulfilled all our wishes Thank you Nelson (Animateur )for teaching me dart even I failed😂 Easter was so great for the kids -they enjoyed it so much ..I could go on and on .. We loved every min of our stay Thank you Family Wolf

I had high expectations for this resort, and it blew every single one of them out of the water! I traveled with my husband and two children (ages 3 and 6) and booked the club level room. From the time we arrived, our bags were taken right to our room while we were taken to the club area to check in where there was a full bar and snacks for the kids. We were then introduced to Raquel who was our concierge for the week, and she was there for us whenever we needed anything!! I LOVE HER!!! The rooms were so clean and just absolutely perfect! Housekeeping came twice a day once to clean and one for a turn down... one day we needed our daughter to nap so we missed our cleaning... called to reschedule and they came right when we needed them to! The food was so good! The grouper at dinner at the Chinola was the best fish I have ever had!! Deiby at the club bar made me THE BEST Skinny Margarita ever and always started making me one when he saw me! The nightly entertainment was always spot on still trying to figure out how the magician did half of the stuff he did! Even more importantly than my husband and I loving everything about this resort, my kids had THE BEST TIME! They were obsessed with the water park, loved the beach, fun kid activities, movie nights, the popsicles, ice cream literally EVERYTHING! My daughter even started calling the hyatt "home" If you can book the club level, do it! If not, you will still have an amazing trip! I read some of the negative reviews on this hotel and actually LAUGHED OUT LOUD no idea where any of those people stayed but I promise you it was not here because there is nothing negative you could say about the Hyatt Ziva Cap Cana in Punta Cana, and we will be back!!

Excelente Hotel, beautiful beach. Nice and fancy restaurants, excellent foods and beverages. Personal Staff is very very Kind and respectful. Extremely well cared place, clean and peaceful play to stay. The space is so easy to walk, everything is at a very short distance, amazing views. Highly recommended

Words cannot describe how PERFECT our family vacation was to Ziva Cap Cana. I have to start with the thing that blew me away…the service! Everyone from the servers, the housekeeping staff, the security staff to the hostesses were so kind, helpful and had a smile on their faces. It felt so warm and welcoming staying here. The COCOONZ STAFF! Deiby, Santa, Yessenia, Anyeli, Luis and Erika were all outstanding service members and made delicious drinks too! Grey, the hostess at La Chinola, always was so welcoming and engaging with us and our kids. Sheleft an impression on us Josue did a great job serving us on the beach and brought the energy. Santo, our club concierge made sure to check in with us daily to make sure our day was great and helped with any planning. On top of service, the hotel grounds and amenities were unmatched. Water park, kids club, the pools, beaches, bars, restaurants and gym were great! Food options and variety were also the best all inclusive experience I have had. The staff also did an excellent job keeping the hotel grounds and common areas pristine and clean. We appreciated the movie nights and entertainment for the kids throughout the day and evening. Will recommend this hotel to all of my family and friends and cannot wait to go back!

We recently stayed at Hyatt Ziva Cap Cana with my two kids and family to celebrate my daughter's birthday, and it was absolutely amazing! We've visited this resort many times, and it truly is the best in the Dominican Republic. From the stunning facilities and exciting water park to the delicious food and exceptional service. Everything exceeded our expectations once again. We’ll definitely keep coming back again and again