Hyatt Ziva Cap Cana

Best all inclusive I’ve been to. Good food, great staff, very nice amenities. I’d gladly come back. Patrick leads a great spin class!

There were many wonderful parts tobthis resort. The rooms are comfortable abd there are tons if activities. There is almost too much happening here, it is almost mania with all of the activities and people. It is a good choice for inter generational travel. The food is ok. At times decent abd at times inedible. The service is variable as well. Some of the staff is lovely and warm. Some seems burnt out.

Thank you Martin, our personal concierge and Giancarlo at the manager of Mercado for my son's birthday cake and all the staff at the club level pool and bar and Nelson and CAEL who played ping-pong with my son, and housekeeping, staff, and all the barista's and barista manager at coffee Republic for my daily dose of espresso and cappuccino thank you for making us feel like returning family on our third visit and remembering what I like to drink.

Amado from the activity team at Hyatt Ziva was absolutely fantastic! His energy, friendliness, and genuine enthusiasm made every activity more fun and engaging. He went out of his way to make guests feel welcome and included, always bringing great vibes and a positive attitude. You can tell he truly enjoys what he does, and it made a big difference in our overall experience. Amado is a true asset to the Hyatt Ziva team—thank you for making our stay even more memorable! p.s. keep working on your bag game!!

We stayed at a master suit with semi-private pool, which was awesome concept. We could swim just stepping out of the room. Room was clean, beds were comfortable, linen was of good quality. Pools were clean, and well maintained. A lot of entertainments for kids. We liked all events, spa experience was amazing. For my taste Ziva was too loud comparing to Zilara, I would expect rock concert to take place in adults only resort, not in a resort for families with kids. All restaurants had great food, except El Mercado, this was a buffet ,but almost all food there was cooked somewhere than frozen, and restaurant only warmed it up. For such a resort I expected breakfast food to be fresh, and cooked before serving.