Hyatt Ziva Cap Cana

Repeat customers at this resort. Always a 10/10 experience! Beautiful property, great food, customer service is unmatched, childcare is phenomenal, entertainment is so much fun… I could go on and on. Janahira - nanni - amazing childcare. Took great care of my kids and made my daughter feel so special. Promote her!! Lisy - great with the kids and so helpful. Nelson - 100/10. Nelson was so much fun and the absolute best. He made so many special experiences for my family. I would return just for him. Promote this man ASAP! Alfred - went way above and beyond. We were trying to watch a specific NFL game and Alfred worked to get it on for 2+ hrs. We really appreciate him so much. Saul - great guy, did a great job with entertainment and he’s a Ravens’ fan!

We had a great experience at this hotel. The staff was friendly, the food was great, the property is beautiful. Would go back for sure

Not cheap by any means but definitely worth the price. Food quality was exceptional, the best we have ever had at an all inclusive resort. This includes both the buffets and restaurants. Only resort that had an Indian restaurant, which by the way was amazing and the chef even came out to meet our entire group. And of course the all day coffee/bakery/ice cream shop need to be mentioned! These is no need to worry about booking chairs at pool or beach, plenty available for all guests. Loved the ability to use WhatsApp to book restaurants, room service or ask any questions. If the opportunity arises, will definitely go back!

We traveled to the Hyatt Ziva for the second time in 2 years for a 7 day vacation. I came with my wife, 1.5yr old and 3.5yr old. We came first week of October in 2024, then again in 2025. The fist time we came everything was great; food, drinks, service, entertainment. The second time we came a lot of the restaurants were closed, it was very quiet and there wasn't much entertainment. The worst part about this trip; I got sick about 2 days in. I wasn't able to eat or drink much for the next 5 days. My wife got sick aboit 3 days in, she was held up in bed for 3 full days. We got home and my 3.5yr old ended up spending 3 days in the hospital with Entrovirus. Needless to say, we will not be returning. We spent a lot of money on this vacation and we all ended up getting very sick.

We have been to this property five times over the past number of years. The service is always above what is expected, the property is clean and well kept, and food is great. The beach is beautiful and there is something for family members of all ages. We will be back again soon! The rooms are clean and there is plenty of space for the family. The property is only 20 minutes from the airport which is very convenient.