Hyatt Ziva Cap Cana

Hyatt Ziva Cap Cana is as advertised. Best all-inclusive our family has visited. Amazing staff, great food and drinks, wonderful pools and water park. Beach sand is nice, ocean water not the best, but you are there for everything else honestly. Convenient to Punta Cana airport (15-20 mins) making this an easy trip for families.

Quick summary: This was a great resort to visit, but if you are spending a lot of time in the ocean, there was a lot of sargassum. We spent three nights here and absolutely loved it. The facilities were great and were well maintained. Check in was easy and everyone welcomed us. I can’t say enough about how great the staff was regardless of their job. They were friendly and seemed genuinely interested in making our stay a great one. Our 12YO and 9YO enjoyed the waterpark and all of us enjoyed the countless laps on the lazy river. The food felt like a step up from Beaches. While I would say overall the food was very good, some was great and some was decent. Lots of fresh options and plenty to choose from. Most of the time we were at the main pool with the swim up bar. Again, the staff was great and there were plenty of lounge chairs available. Perhaps the best part was that we felt like we had the place almost to ourselves. We had our choice of chairs by the pool even when we arrived mid-morning and the only time we waited for dinner was at noodle and thread. We never felt crowded and felt like we could pretty much do what we wanted when we wanted. The one drawback was the sargassum. While you could see the clear water in the distance, by the beach the water was murky due to all the sargassum. It was also piled up on the beach and you had to work your way around it to get to the water. (We didn’t see any effort being made to clear the beach while we were there) Overall, we had a great visit and would definitely return. If your number one priority is the beach and the ocean, you may want to check on the conditions first.

If you ask my daughter what hotel she wants to stay at in the Dominican Republic, she’ll always say: “the one with the best kids club!” — Yup, Hyatt Ziva. What a wonderful surprise when we arrived and saw that Yaya is still there working! Bella was so excited to see her again, and Yaya was just as happy to see Bella. Truly, the best kids club ever. What we love the most about their kids club is that every day they have fun activities all around the hotel — it’s not just about keeping the kids inside four walls all day. They explore, play, and even go to the night shows as a group, which Bella absolutely loves! We were also so happy to see Soraya still working at Bosque Lounge — she’s amazing! During this trip, we met so many incredible people who go above and beyond every single day. A special shoutout to Angelo, Nacho, and Marco, the talented mixologists who shared their drink knowledge with us — we even took a Gin & Tonic and Margarita class! One day we wanted Chicharrón and Tostones and our butler Fraudicio Franco made it Happen!! ❤️ Everyone was exceptional. We’re already looking forward to our next visit! 🌴✨

Extremely pleased with this particular establishment. I have never been to a hotel and felt like I needed to spend all my time there, but at this hotel I felt that. I believe it is down to the staff who were just amazing throughout this trip. A big shout out to Fraudicio, who was simply the best at what he does. I will miss this place until I visit again!

Just returned from another wonderful week at Ziva Cap Cana with my family of five. (Kids are 6, 4, and 1.) This wasn’t our first trip here and it definitely won’t be our last! Here are some tips/highlights: The kids club/babysitting for the Littles is absolutely WONDERFUL! Aside from the daily activities (pizza making, cupcake decorating, bracelet making, magic show, video games, etc.) the sitters themselves are extremely attentive, fair, and kind. Every night I would drop my 3 kids off around 6p and my husband and I would go to Zilara for drinks, dinner, and whatever else was going on. We’d pick up our kids around 9pm after they had eaten dinner, watched a movie/ seen a show with the kids club. Two sitters in particularly are absolutely wonderful: Yaya and Nanee. The are both so sweet and are truly the reason why we return to this resort as often as we do. Yes we have to pay for the baby (kids 4 and up are free) but a date night at home including a sitter, dinner and uber would cost us more than the hourly sitting rate for her so we find it worth it. Also I’m a typically helicopter mom who doesn’t trust most people with her kids. For me to trust them says more than I can type. The food at the resort was excellent. No sicknesses over here, and in fact our stomachs are usually better when we’re in DR than when we’re home. That was the case this time. Some food we loved: Journeys- butter shrimp Brandos- beef tenderloin Mercado- breakfast burrito and crepes Noodle- shrimp risotto and pesto gnocchi Tempest- Mongolian wok Navigator- sancocho, smash burger, pizza Lastly a few workers I’d love to highlight: Elvis is our preferred butler every visit. He goes above and beyond. My daughter said she loved chocolate covered strawberries and he surprised her with them a few nights. George, the manager in the buffet, is so friendly and helpful. He made my husband incredible lunches that could feet a king. My kids looked forward to finding him in the buffet every morning. Danelo in the buffet who makes the breakfast burritos is an incredible chef. Dieby in the club pool bar can make a delicious tasting wanna be Paloma drink (since they don’t have grapefruit juice.) And most importantly Yaya in the kids club. Without her my husband and I would be spending all day everyday chasing our kids. Instead we get to have fun with them all day then get our much needed date time at night. Looking forward to our next visit to the resort and hope this helps others with Littles!