Paradisus Palma Real Golf & Spa Resort

Paradisus is an amazing experience. Staff is friendly and accommodating. The hospitality is superb. Blue Agave restaurant is top notch and Delvin was the best waiter. Ariel was the best butler, making sure our stay was as comfortable as possible.

Melia Paradisus Palma Real - April 11-18 2025 Booked through Costco Travel with Air Transat Vacations Flights: Air Transat was amazing and I (6'5") got the emergency exit for both legs (My wife as well). :) Transfer: Costco includes private transfer and what a treat. To pass a line of 150 people and go directly to a comfortable minivan that whisked us to the resort in 20 minutes. Wow! Garden view suite Reserved section Check in: super fast efficient and easy. We never touched our bags and they were delivered to our rooms immediately. Room service: Called at 11 pm and ordered a burger and Chicken nuggets. The burger was amazing and the nuggets were pure white meat but a bit doughy. Fries were warm. Food arrived in about 20 minutes. This resort is the closest I have come to a 5 star. Everything seemed classier and we felt like royalty. I contacted Alvaro Manuel at Reserved Guest Services before arriving and he ensured we had rooms on the second floor, that we were close to our friend who was travelling with us and that our first dinner reservation was made at Santé. He also made sure to come and see us during our stay and make sure we were happy. Our butler, Harry was superb. He was so refined and personable. He noticed every detail and ensured all our reservations were made, delivered a bucket of ice every evening (usually with a bottle of quite good Chilean Merlot). He was constantly in communication with us and sent us the reservation confirmation and the activity schedule every day. Such a pleasure. We will request him next time we stay at this resort. Every single staff member at this resort was amazing. So professional and helpful and there was NEVER and expectation for a tip (although we tried to tip for every meal and service). You get what you give. The resort is not too big and very walkable. Also very quiet and peaceful and well groomed. Beach: groomed twice a day with a giant net in the ocean keeping the seaweed out. Plenty of super comfortable beach beds with 8 inch mattresses. Servers will usually follow you to the bed you want and clean it off, than place towels down and ask you for your first drink order. No silly towel rules, just go up to the hut and take what you need. NEVER had a trouble finding a nice comfortable beach bed, even after 10am. Drinks: Bars are everywhere and getting service is never an issue. Ginger bar in the lobby does amazing coffees and specialty drinks. In the evening at the plaza there is a Mojito cart which does hand crafted specialty mojitos. The resorts frozen Pina Coladas are made with real pineapple and coconut. Snack and drinks in room: the guys who replenish the room are great. Beer choice is Presidenté, Coors lite, Heiniken and Corona. Pop is Coke, Diet Coke or Sprite. Jus is orange or apple. Lots of still water and Perrier too. Nespresso coffee maker in room. Beach bags are very plush and include flip flops (not big enough for my size 16 feet). Food: loved every restaurant but our favorite was Flora. Such a chill vibe and the food was amazing. Japanese was fun but the food is nothing special. Since we were Reserve, we went to Santé many times for breakfast and lunch. Both were excellent (omelettes, cappuccinos, fruit smoothies and much more). Lunch seemed to feature seafood like lobster, scallops, shrimp, etc and frequently and amazing beef tenderloin. Taco bar day was my favourite. The buffet was always great food but too noisy and chaotic for me. My tip is to sit outside at Kanna (great tacos and pulled pork) and get whatever food you like from the buffet. Ice cream at the buffet was really good. Friday is Dominican Day and the entire plaza is buzzing with vendors and food and drink. We attempted to take the free/included catamaran trip but it was cancelled due to crappy weather. They provide towels and a snack BTW. Workshops: 2 or more every day. We did several and they were free and fun. Go early since they fill up. Nightly entertainment: Some sort of show every night. Nothing spectacular but always entertaining. Several nights had staff in costume taking pics with guest. Dance party outside the sports bar every night from 9 to 11pm. Got some bug bites at night. My fault since I brought spray but didn't use it. If you don't bring enough sunscreen, you may have to sell a kidney to buy some at the resort store. Shopping tip: We went to the downtown mall (Jumbo is amazing) and shopped at the 2 malls there. Uber to the mall was about $15 with tip. It was a fun rainy day activity. Weather: rain forecasted everyday but really only rained one day. Umbrella in the room. Thanks again Harry for making our stay so relaxing. Reserved Section is the way to go, so deluxe.

Spent one week at the Reserve Adults only section. Food was great. Staff were very friendly and helpful in all areas. Easy to get sun and shade on the beach at any time of day and the staff were quick to assist getting towels to cover the sunbeds and coming around often to get drink orders. Food was great. We did not try any of the buffets in other restaurants. Sante, the reserve restaurant was so good we ate there every day for breakfast and lunch. Flora had melt in your mouth ribs. Blue agave and the pizza/pasta place were good. The steakhouse was a bit hit and miss but that could happen anywhere. Drinks were fabulous. Margaritas, martinis and mimosas. We had a swim up suite so no issues with getting chairs by the pool but there were empty chairs available (perhaps we went on a quiet week?). Our concierge, Emmanuel was always quick to respond to us and made sure we were satisfied with our stay. Overall an amazing week. We will definitely return to this resort.

The "restaurants" will always be booked. It is a scam. The customer service at CORPORATE is horrible. Worst company ever. I was repeatedly teased and made fun or by these inappropriate horrible people.

My stay at Paradisus Palma Real was fantastic. While the overall staff was very polite , courteous and helpful, it was my concierge Basilio who made my stay magnificent. From help with my check in to dinner arrangements, to checking out he made sure everything was perfect. He was extraordinary. If you stay at Palma Real ask for Basilio.