What a great getaway to celebrate our anniversary. We were able to upgrade to a castle suite and with that had Lugo as a butler. He provided us with his WhatsApp number and contacted us each morning to provide us with activities for the days and just check in throughout the day. Great service and super friendly staff. We look forward to going back again

This was our second trip to Sanctuary and it was just as good as it was the first time! The resort is so beautiful and everyone is very welcoming and friendly! Jose would set up our towels on our chairs everyday at the pool. The entertainment team would also talk to us and make sure we were staying involved with the daily activities. Angel, our butler, is simply the best! He went above and beyond what he was supposed to do for us. If you ever have a butler here, please ask for Angel, he’s great!

This was my first time in the D.R. and went with my Girlfriend & Sister/Brother in Law for her birthday. My GF had done a ton of research via social media to make sure we had the most optimal vacation spot to have both relaxation, stellar service, quality food, and the full D.R. experience. WE WERE NOT LET DOWN. This was the best vacation I've ever taken from start to finish. Below are a few highlights for those of you curious about booking at Sanctuary Cap Cana: SERVICE: We chose to go all out and booked a Castle Room with a personal pool and 24 hour Concierge. Alexander was our assigned employee and he is absolutely top notch. From tours to even getting us medication delivered to ordering room service for us and booking our nightly dinners, he was prompt, professional, and friendly. He even lent me a pair of his own pants for the required attire at the Italian restaurant! WHAT A GUY! By the end of our trip it felt like we were friends. Most of our conversations were a simple WhatsApp text and every day started with him sending us activities, and multiple checkins to see if we needed anything at all. Alex was key to our superb experience. Others that were amazing who should be mentioned; J.T. - the butler assigned to our Sister/Brother in Law's room...just as amazing and coordinated with Alex so we didn't have duplicate reservations. He was such a fun guy and made us feel like we had 2 people taking care of us. The housekeeping staff - kept everything clean and stocked 3x per day. They even gave us a special decoration with rose pedals for my GF's bday surprise on Friday night. TOP NOTCH. Ancelmo & Victor - our main bartenders at the Castle Bar/Pool (as well as the main pool) were professional and always happy to provide us the endless amounts of Coconut Lemonade + Rum we desired to sip by the pool. I miss them! THE ROOM: We had our own pool, and outside island to lounge on. This felt like crazy luxury that I never expected. We knew when spending the amount of money for a 6 night stay that we should expect nicer accommodations, but this felt special, private, and comfortable. Almost like we had our own home within the resort. I'd love to stay here again...even the rooms by us (while likely not as expensive) seemed very spacious, clean, and with all amenities you'd require when traveling internationally. The hotel itself always was clean, smelled nice, and looked classy. FOOD: Everything was high quality and delicious!

It was amazing. Great experience, great staff. Special shoutout to commercial team and food and beverage. We had a private event and there was not a single flaw, everything delivered on time. Exceded expectations. Food and service in all the restaurants were expectacular.

This was our first stay at an all-inclusive resort. We were looking for a place to celebrate our wedding anniversary that was warm with a beach, and where we could chill and relax for the precious few days we had to get away; but also had things to do if we chose to partake in them. Sanctuary was a great choice for us! The resort grounds are beautiful, very well maintained and spaced out; and while the resort was certainly buzzing with guests, we never once felt crowded. We stayed in a spacious, clean junior suite at the Castle, which gave us the luxury, quiet and calm we desperately needed; close to nature, as well as housing the Spa (loved the couples massage, and the hydrotherapy circuit was worth the extra time!); but when we were ready for a more social vibe, the main buildings, pools and beach, and on-site nightlife options fit the bill. Our butler, Emilio, took wonderful care of us! From arranging for anniversary champagne and dessert in our room upon arrival, to handling dinner reservations, providing daily schedule information and answers to all of our questions (and we had quite a few 😊), refreshments after long days, and even arranging golf cart transport for me to enjoy everything, as an ankle injury had limited my mobility; his kindness and hospitality made our stay extra special. We had some skepticism about how good the food would be, but can report that we were pleasantly surprised. The restaurants we visited for dinners in the time we had were all very good choices, as was the variety and quality of the breakfast buffet service – just, Wow… Definitely looking into a return trip!