Sanctuary Cap Cana

Our experience was incredible and it was all possible because of our Butler Samuel. He was responsive and attentive to anything that we needed. We got engaged on this trip and he decorated our room while we were gone. His passion for his job and customer satisfaction was known immediately. He took an amazing experience and made it even better.

Your facility gave me a Jurassic Park vibe. I had a snake, a lizard, hermit crabs run across my feet. Not my kind of place. Everywhere I went seem to have lizards in multiple places. The snake was the icing on the cake!! I do not have any desire to return. The best part about this place was the smell. The aroma was heavenly. Having my own Butler and made was awesome also. The people were very nice, but I just don’t like reptiles.

I enjoyed the resort, however the beaches with the seaweed and the smell were terrible. My room was very clean and the staff catered to my every request. I appreciated how my butler, Camacho, contacted me daily with activity reminders, weather forecast and transportation support from the second I arrived to the minute I bored my shuttle to leave.

Samuel, our butler, exceeded every expectation we had. He catered to our every need. He even decorated our room with roses all over the bed, leading to a fully drawn and hot bath, complete with champagne for our anniversary. Highly recommend Samuel! We waited a bit to check-in, but that's because 2 other parties were ahead of us. We were provided a great welcome drink and place to sit down during the wait. The location of the resort was phenomenal being only 15 minutes away from the airport. The entire resort was well laid out and easy short walks to get to the breakfast area and the main pool. We stayed in the Castle Imperial suite and it is phenomenal; best suite I've ever had. Phenomenal view of the ocean. The food at the resort was top notch, flavorful and plentiful. All kinds of cuisines to choose from. I highly recommend The Sanctuary Cap Cana; ten out of ten!

We celebrated my husband’s 60th bday with family and friends. We all had a wonderful time, everything was beautiful, clean and friendly! Camacho, our butler was so very helpful and kind, We would definitely will come back for another vacation!