Sanctuary Cap Cana

Our stay at Sanctuary Cap Cana was amazing. The staff was absolutely top notch. They keep the resort in impeccable condition, we didn't even see dirty dishes or glasses because they picked them up so quickly. Staff were kind and welcoming from beginning to end of our stay. We especially loved Raime in Wok, one of the best bartenders I've ever encountered in the 22 years I've been bartending. Cristian and Wilkin at the main pool took great care of us each day, making sure we had all we needed for a day in the sun. Maria at the Blue Marlin was excited to see us every morning for breakfast and made us feel like her most important guests. Katherine in the spa was wonderful. The pressure of her massage was excellent and had me feeling healed. We would come back to this resort for the staff alone, but the food was great too. Wok was definitely our favorite as well as the pizza in Sanctuary Town. The circus show was very impressive too. The crew was so talented and the show was well crafted. The property being in the gated community also felt the safest of any resort I've ever been to.

All the restaurant food was fantastic staying in the castle is definitely luxurious if that is what you looking for. Our Butler angel was literally an angel have patience spoke very well helped us with everything we needed was attentive fast and have great tips for everything we needed surrounding food fun and trying to relax. You definitely need to bring dress pants as a man and shoes for the restaurants and it's well worth it the golf carts were pretty cool touch if you were in a rush. If you plan on staying inside the resort and never leaving they have a lot of places you can just walk around and explore and you feel safe everywhere you go if you go to the second floor on the lobby that's where you really get to see all the outdoor excursions that are open to you if you're willing to pay a couple hundred bucks per Excursion then I would say it's 100% worth it as well if you're okay with leaving the hotel grounds for half a day. It definitely made The Stay for us a lot more fun! All the little minor things that we did not like pale in comparison to how much fun we had and how luxurious it really was to be there.

Sanctuary Cap Cana is truly a luxury travel getaway and I would definitely go again! This boutique all inclusive resort focuses on quality and service from the amazing food, to delicious drinks, to entertainment, to quality customer service they have it all! The staff was by far what took our experience from great to amazing; the front desk, the bartenders, the waiters, and our butler (Angel) were literally amazing, they are all extremely attentive and are constantly making sure they can provide their best service for their guests. At all inclusive resorts it’s very easy for many of them to have similarities so when something as small as the hosts remembering your name and/or room number or bartenders/waiters remembering our drinks of choice made us feel really special and set sanctuary apart from its competitors. The resort is elevated, peaceful, but also very fun, the entertainment team always had multiple activities throughout the course of the day that you could take part in so you were never bored (dance classes, pool aerobics, magic shows, tabacco making classes etc). The main pool was gorgeous but also very lively with fun activities and music playing all day. The scenery overall is BEAUTIFUL, it’s a very rustic, antique vibe which is very different from other modern resorts but that’s also what gives this place character and sets them apart. It looks “old” but it’s a still a newer resort with great amenities! The resort is small so it’s very walkable and doesn’t get overwhelming, or tiring but in the event you don’t feel like walking there is golf cart services to aid in transportation. Theres also so many beautiful rooms to choose from, the castle rooms and the villas were so beautiful and luxurious. All the rooms have great views of the beach but most of the castle rooms & villas have their own personal pools which is a great touch. All in all, this resort was truly amazing and I would highly recommend as this was one of the best resorts I’ve ever been to and I would definitely go again!!

The Sanctuary Cap Cana is one of the best hotels resorts in Punta Cana. The entire staff, especially Angel, our butler were friendly, helpful and experts at what the do. Customer satisfaction is what they do! I was well taken care of from the time I checked in to my departure. I look forward to visiting again.

We stayed for 6 nights in the Castle for our honeymoon. Our butler Emilio was fantastic, he arranged our tours and transportation, our dinner reservations and also kept us in the loop about events happening at the hotel. He was so friendly and warm, we genuinely miss him. Emilio went above and beyond to make sure our trip went smoothly and that we had a great time. Our room was very clean and the AC worked great (amazing for the DR heat). Check in was a breeze and the hotel aesthetic was straight out of a magazine, it was so beautiful. The Wok restaurant was amazing!!! We went 3 nights in a row, the food was so delicious. The buffet also had a good variety of food to choose from, which was ok. The only downside was the lack of a swimmable beach nearby but that's on us because it is peak seaweed season, however the sanctuary had like 6 pools to choose from so that made up for it. There's also not alot of resort activities, not sure if that's because the resort didn't have alot of guests at the time of our stay? Also if nightlife is what you prefer, this resort isn't for you. The crowd is more mature and the party scene doesn't really exist here. There's also no smart tv! (I know this is a small detail but we were looking forward to chromecasting our fave show and watching it but we couldn't do that, so bear that in mind)