Secrets Cap Cana Resort & Spa

The hotel was amazing, our room was very comfortable and our butler Daring was amazing. The reason I didn’t give it 5 star was for food. For what we paid, I expected more and I was a little disappointed, plenty of food available but I didn’t care about the quality of the food. People working there were very attentive and helpful with a smile on their faces. I would definitely will consider going back but probably will probably go between January-April. The seaweed issue was not bad, they did a good job cleaning it but there was seaweed present and made the water look cloudy.

We had a great time at Secret Cap Cana. The resort is beautiful and extremely clean. The best part of our stay was the staff. The concierge assigned to us was Jenfry and he was amazing. He helped us everyday, informing us what was happening on the resort and when activities were being held. We wanted to go to mass on Sunday and he arranged a cab ride for us to get there and back. Jenfry was ever present, finding us wherever we were on the resort but he was not pushy at all which was very welcome. The pools were great with many lounge chairs available. To get the best spots (shady) you had to mark your chair early in the morning. The pool area has signs stating that the lounges cannot be reserved and abandoned but people still do it. Even so we found good enough spots at noon even. I participated in pool volleyball, basketball, kayak race and beach baseball. All were great fun and meeting new people was fun in itself. Jon Cena, Mini Me, Barbee and Rihanna were the activities staff we interacted with the most and the were all amazing, they made every day was fun. My wife really liked the several crafting classes she attended including classes where she made a pottery bowl, a macrame wall decoration and a necklace featuring Larimar, a blue precious stone found only in the Dominican Republic. A note to Secrets management, be sure to keep all of them. The food was very good, we enjoyed the Italian restaurant the most and had dinner there twice during our week. My wife loved the lasagna, be sure to give it a try. The French restaurant was good to and we tried dishes we had never had before. We enjoyed the buffet for breakfast and lunch a few times and wish it would be open for dinner also. The nightly entertainment was a welcome part of our stay. The performers were good and we enjoyed every show, just wish we could have seen the Beetles show, it was the night that we left. The local performers are not the original artists but they are enjoyable to watch and listen to and we appreciate the effort they exert for our pleasure. The only downer for the trip was the sargassum on the beach. We chose Secrets Cap Cana because they were supposed to keep their beach cleaner than most of the surrounding resorts. There was a lot of sea weed and we did not go in the ocean. We found out that the reason for all the sargassum was that the sea weed net barrier about 100 yards out from the beach had broken a few days earlier. A little bit of a let down but that is nature and would normally been fairly clean had the barrier net not failed. Overall we had an amazing time at Secrets Cap Cana and would recommend it to everyone.

This is our 11th visit to Secrets Cap Cana in the 10 years that it's been open.  While having vacationed in other resorts in that time span, we always come back to this Secrets, which speaks volumes! As we've said multiple times before, the resort is gorgeous, accommodations are luxurious, and the food is yummy.  They are undergoing some renovations, which closed one restaurant and moved the menu of another, but it's all for the betterment of the Secrets experience.  Everything needs a facelift eventually.  Also like we said before, the customer service is where Secrets Cap Cana shines the brightest.  That has never changed.  To that end, we'd like to acknowledge those who went above and beyond.  At Portofino, our great friend Manager Omar never fails to treat us like royalty.  Server William followed suit.  At Bordeaux, Manager Mellee presented us with some delicious fare, aided by server Felix.  Kudos to Chef Jose Alberto, who is a culinary artist!  And it's always great to get a big hug from hostess Clarissa.  At Seaside Grill, once again, Manager Mellee took great care of us, along with server Oscar.  At Oceana/Patio, Manager Carlos laughed at our stale jokes, and server Melvin kept checking on us.  At Himitsu, Manager Carlos made sure we were well taken care of.  At Market Cafe, servers Jaime, Deurian, Juan Carlos, Eduardo, smoothie maker Miladys and hostess Narquel provided service beyond just bringing us beverages.  And as always, one of our favorite hangouts was Coco Bar, ably headed by Melvin and his barristers Berenice, Alexandra, Freisvert,  Juliessa and Alcides, who made our sometimes strange coffee concoctions.  We were privileged to meet the new Head Chef Hector, and appreciate the efforts of Sous Chefs (and skinnier) Francisco and Julio. Thank you also to Wanda, Preferred pool guard, raft inflator and umbrella mover.  She was a gem!  Thanks also to beverage server Esperanza and pool attendant Ramon, who helped us get set up every morning.  A nod to day maid Sofia, who did a great job.  And a great big hug to our Butler Miguel, who took care of all our needs, even with some that were out of the ordinary.  We also bothered Butler Carlos when we had a question and he had the misfortune of being seen first.  And a special acknowledgement to our dear friend Daniel.  We can't say enough about General Manager Lionel, who is always committed to making sure all aspects of Secrets Cap Cana come together perfectly in order to create an idyllic guest experience.  He's extraordinary!   We are already planning our 12th stay at Secrets Cap Cana.

We had an amazing stay at Secrets Cap Cana (9/20/26 - 9/25/26). There were so many things to love, but what truly stood out was how welcoming, hardworking, and genuinely caring the staff was. I especially want to thank our butler, Darling, for making our anniversary trip so memorable. He took care of us in a way that seemed completely effortless. We never had to ask for much because he was always one step ahead, going above and beyond in thoughtful ways. He arranged a special room service breakfast for our anniversary, decorated our room and door, and made us feel celebrated throughout our stay. He is truly a wonderful person, and we wish him nothing but success and happiness in all that he does. I'd also like to recognize a few others who helped make this a trip we'll never forget: Armory – Preferred Beach Bar Thank you for introducing us to your special drinks and keeping the cervezas coming! Spending time at your bar was always a highlight of our day. You have a real gift for connecting with people and making everyone feel welcome. We hope a well-deserved promotion is in your future. Jacob – Beach Lunch Thank you for always making us laugh while serving some of the best lunches we had during our stay. Your personality and energy made every meal even more enjoyable. We felt honored to have both you and the chef as part of our vacation experience. Eddy Murphy – French Restaurant Thank you for helping make our anniversary dinner so special. The thoughtful dessert presentation was such a wonderful touch and made the evening even more memorable. Maria – Preferred Pool ("Mi Amor!") Even on days when we weren't sitting on your side of the pool, you always greeted us with a smile that could brighten anyone's day. Your warmth and genuine love for people shine through in everything you do. I truly hope we have the chance to see you again. Enamanual – Preferred Beach Thank you for your incredible work ethic. You were constantly working hard, taking care of guests, and somehow always doing it with a smile on your face. Your dedication did not go unnoticed. Macho Man You have an amazing ability to connect with people wherever you go. Your personality is infectious, your positive attitude is refreshing, and you brought laughter to so many guests. Please keep being exactly who you are! I wish I could remember her name, and I sincerely apologize for not making note of it. The wonderful woman who cared for our room (5605) was incredibly attentive and always seemed to notice when we were running low on anything we needed. Her thoughtfulness and attention to detail did not go unnoticed. The nightly turn-down service was such a special touch, and it always felt so nice coming "home" to a refreshed room at the end of each evening. Unfortunately, we never had the chance to meet her personally, but we want her to know how much we appreciated everything she did to make our stay so comfortable. As for the entertainment, the Michael Jackson show in the lobby area was hands down our favorite show of the week. The Queen tribute show was a close second. Both were fantastic and provided some of our favorite evening memories. One small thought I'd like to share is regarding the dinner dress code. I completely understand and appreciate having standards for a more upscale and romantic dining experience. However, if men are required to wear long pants in 80-degree weather, perhaps dress shorts could be considered as an alternative. On the other hand, I do think baseball caps should be prohibited in restaurants where a dress code is being enforced. As Tony Soprano famously said, "They don't sell hot dogs here." People make an effort to dress nicely for a romantic dinner, and maintaining that atmosphere helps preserve the special experience that Secrets Cap Cana is known for. If you're considering staying at Secrets Cap Cana, don't hesitate. This resort is perfect for anyone looking to relax, enjoy breathtaking views, indulge in wonderful food and drinks (especially their Dominican rum), and experience truly exceptional service. I know everyone says the staff are what makes this place so special, but it's absolutely true. They made our experience unforgettable. We would absolutely love to return someday.

Firstly we would like to thank Reinaldo for looking after us again so well and making our stay so special. He is a true gentleman and real asset to the hotel 😊. This is the second time we have stayed and the second time was just as good. Other wonderful staff we would like to mention include Reana, the girls at the breakfast entrance each morning, Edwardo, Santa and Laura to mention a few !