Secrets Cap Cana Resort & Spa

My wife and I, and a couple of good friends just returned from the most perfect vacation at Secrets Cap Cana!! Everything was simply wonderful, from the moment we arrived, right up until the time we had to (sadly) depart! We were greeted upon arrival with welcoming drinks and cool, damp washcloths, both of which were just what we needed after an early morning 4 1/2 hour flight! The rooms (partial ocean view) were very nice, the beds were really comfortable, and the oversized rain head shower was awesome. All of the restaurants (including the buffet, where we enjoyed great breakfasts every morning) were very good, but I have to say that our favorite was Bordeaux, the French restaurant. The shows were fun, the pool was very clean and refreshing, the pool bars were great, and the beach was simply gorgeous! We especially liked the “pop-up” poolside Margarita Bar. Also, be sure to ask your concierge about getting a floating cocktail/taco/fruit tray - that was definitely one of the highlights of our trip! Every single staff member we encountered was super polite and went out of their way to be helpful. I wanted to particularly thank the following individuals though (apologies for any misspellings)… Jeison - our concierge and “main man”! He was our go-to guy for everything and we will definitely request him on our next trip! Just tell him what you want, and he’ll find a way to make it happen! La Diva - our most awesome Easter Bunny Reyes - aka big papi, our fantastic bartender at the Barracuda bar Madeline - another great bartender at the Manatee pool bar. Humberto - our poolside waiter Williams at the check-in desk Felix - our waiter at Bordeaux Yary - the entertainment coordinator Benito - our bartender at the Barefoot Grill bar Julissa - one of the baristas at Coco cafe Luchy - another one of the baristas at Coco Cafe Francheska - another one of the baristas at Coco Cafe Our room 5318 housekeeper (I apologize that I don’t have her name - we were at the pool and ocean all day, each and every day, so didn’t see her very often.) She took great care of us and did a great job! All in all, a great experience, one that I would highly recommend! We’ll be back for sure!

All-inclusive resorts are not usually my thing. I expect sub par food and inattentive customer service. I was so surprised at the quality of both the food, and blown away by the customer service. Carlos our butler was truly like family. It was like he was the best host ever in the most beautiful home. Maria and Esperanza were fantastic at the quiet pool bar. These people made our vacation so memorable and we can't wait to go back.

First time to this resort and we will be back! Had an amazing room, beautiful beach and pool, fun entertainment and enjoyable meals. We had great service no matter where we were at! The lobby bar was a lot of fun too! Great bartenders there! Our butler, Darling, took great care of us each and every day, always so responsive to our needs/questions. And our UVC rep, Juliana, was so pleasant and welcoming. We had a great visit and look forward to returning in the future!

Just returned home from Secrets Cap Cana. An absolute 10/10 experience in every way. HIGHLY RECOMMEND!! I chose this resort based on enjoying other Secrets resorts and excellent customer reviews for this resort, which were spot on! If you want to know more... Restaurants were top notch in quality and variety as well as above and beyond customer service. Many restaurants to choose from: Italian, French, Oceana Seafood, Mexican, Hibachi, Poolside grills, Coco's coffee and dessert and our favorite restaurant, Seaside Grill which had the best grilled steaks, pork, chicken and salmon in beautiful ambiance by the Sea. Rooms were clean, large, quite. Bathroom was great as well as excellent maid service. We had a picture postcard view of the pool and property off our 3rd floor balcony. First floor offers swim up mostly private pool if desired. Pool was basically the length of the property to the beach, clean, beautiful ambiance and warm. Pool side towels, drinks, food and service all excellent. Beach was GORGEOUS, water was clean and warm. Customer service was 10/10 in every aspect. Hope this helps. We have traveled throughout the Caribbean to lovely resorts for years and I feel this is the best resort we've ever stayed at!! Will be returning. As someone else said...just book it!!

Secrets Cap Cana is gorgeous, clean, staff are lovely. The beach was great and entertainment wonderful. The food was very disappointing. The Sea Side Grill was the most disappointing, salsa on everything at lunch, steak not cooked as requested, flat prosecco. The French restaurant had an amuse bouche that was no delicacy with shrimp and chef special was shrimp. Neither we eat. The Italian was nice but the pasta very blah. The amount of fajita meat at the Mexican for one person was ridiculous. Very wasteful. The buffet was very blah. Towels, we saw people with up to 4 towels each. It was insane. They may want to consider accountability with room numbers. I don't think we would go here again.