Secrets Tides Punta Cana

This was by far the highest level of service and quality we ever experienced! Argeuris handled everything with precision and perfection! The resort is stunning and the service was elite level! I recommend the preferred club experience!

Room 2138 From the moment we arrived, everything was flawless — the atmosphere, the service, food, and the warmth from every member of your team truly made our experience unforgettable. A very special thank you to Maria - housekeeping and Shaiday ; operator , and of course Hedral our butler. Your kindness, professionalism, and genuine care stood out in such a big way. The service throughout the resort was impeccable, and it made our entire visit feel so special. Thank you again for creating such a beautiful experience !! Celeste, Sabrina and Lara

I stayed at Secrets Punta Cana Tides Resort last weekend and the entire experience was phenomenal from start to finish. The resort is gorgeous, the food could use some work (7 out of 10) and everything felt calm and effortlessly relaxing. The real standout, though, was our butler, Wascar. He truly elevated our stay. He paid attention to every little detail, checked in without ever being intrusive and handled every request quickly and thoughtfully. More than once, he went out of his way to make things happen that we didn’t even expect—from small comforts to helpful suggestions that made our trip smoother and more enjoyable. It’s rare to come across someone who treats their role with that level of care and pride. Because of him, our stay felt personalized and genuinely special. We left already talking about coming back—and when we do, we’ll definitely be asking for Wascar again. Also our favorite bartender was Davi(d). He was so much fun and really made the birthday person feel special. Thank you Secrets!

This is a quality all-inclusive resort with a great beach area. There are multiple restaurants to choose from, Seafood, Chop house, Asian, Italian, South American and a huge buffet with local food and common eats. Lot's of beach seats and several pool areas. Daily activities and nightly entertainment. It is a new facility and very clean. Staff were very attentive. We stayed in the preferred area. They have upgraded rooms with swim-outs available, but we did not get those. There are several bars with good service.

Great service! Rooms were excellent. I highly recommend you going here!! The beach was lovely and relaxing. We will definitely be coming back.