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At Zel Punta Cana, your well-being is our priority. Under the Caribbean sun and just steps from the crystal-clear waters of Playa Bávaro, this all-inclusive resort is inspired by the energy of the Mediterranean lifestyle, in partnership with Spanish tennis legend Rafa Nadal. With architecture designed around open spaces, the resort offers swim-up suites, pools, a beach club, a concept store and includes up to seven restaurants that blend the best of Mediterranean and Caribbean cuisine into your experience. Run along the beach with friends, relax by the pool with a specialty coffee, join a HIT or energetic fitness class, or enjoy a sunset drink at our beach club. Here, everything flows: relax, activate your body, nourish your mind, and live to the rhythm of your own well-being, in your home in the Caribbean.
Zel Punta Cana
Av. Alemania
Punta Cana, Dominican Republic
23000
Nearest Airport: PUJ
Our experience was disappointing overall. Room cleaning was below expectations, with noticeable lapses in cleanliness. Service from staff felt inconsistent—there appeared to be a noticeable difference in treatment depending on tipping, which was unsettling. Additionally, access to the concierge for restaurant reservations was unnecessarily delayed, only becoming available four days after check-in. For the premium price, the level of service simply didn’t measure up.
rromeira
Our vacation in Zel punta cana was very nice and relaxing. Our stay was great and the staff was very friendly and helpful during our stay. Would 100% recommend the mango tango from Ricardo with the pool concierge🍹
Yassine M
I hope food and service experiences will improve in the near future. Food is very important in keeping customers. Customers shouldn't have to resort to traveling outside the resort to look for food when it's an all inclusive stay. I hope that I could get discounted for a different stay for the amount of money I spent without satisfying foods. For example, I reserved a 7PM appointment at the Hibachi restaurant show and I wasn't on the list Thank you very much
mykemyke81
The Zel is absolutely beautiful. I hope you get Raphy as your concierge. He handled all reservations and checked in often to make sure everything was going well. The beach was nice and the water was warm .the beach wasn’t crowded. so much spaces and enough seats. The pools were lovely. Also not crowded.
LaShawn1025
Erickson made our honeymoon stay so memorable and special. All of the staff was very friendly and personable.
paigee782025 - Berthoud, Colorado
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