Secrets Bahia Mita Surf & Spa Resort

grounds were very well kept. Rooms were large and comfortable. Staff was very friendly and helpful. Excellent choice of restarants.

Went for our honeymoon. We visited 2 days after the cartel incident on the Sunday. PV was normal and locals were friendly and amazing. The resort was very good all around and we really enjoyed our stay, from the pools to the beach, service, food etc

I was a guest from February 20-23, right during the situation in Puerto Vallarta. We checked out on the 23rd, but then because of everything happening, we did not know if our flight that evening was going to get canceled. Our airline was not helpful, and all flights that morning had already been canceled, so we really had no choice but to wait and see once we arrived to the airport. We spoke with concierge and got offered a special rate, and we booked one more night. We were offered a rate of $188 for two people for one night. However, when I checked my credit card statement, I saw that I was charged $379.65, so twice the amount. I contacted the manager, Jorge Chavez, and he refused to make it right. The fact that we were scammed out of money during such a scary and uncertain time, and then the manager responded calling it "confusion" and a "misunderstanding" is insane. We were lied to and scammed out of money.

This was our first visit to Secrets Bahia Mita and it did not fail to impress us. We were in the Preferred Club which is definitely worth the upgrade. Our butler Elizabeth was a sweetheart and helped with anything we needed. The resort is large, with Dreams and Secrets so took a day or two to get oriented. The elevators are a little tricky but once figured out getting around was a breeze. We used the SkyBar level 8 pool and bar every day. Our waiters Mario and Francisco were the best and always knew what we wanted. Our favourite waitress at Market Cafe was Aremy, she was there for us at breakfast daily. The Whales in the bay put on shows for us daily, although we didn't get to see them breach. We were unfortunate to have been there when the Incident happened in Old Town, the resort was on shelter in place but the staff went out of their way to ensure we were safe and well cared for. With the closure of most restaurants for a couple days we didn't get to try them all but Bluewater Grill, Portofino and Himitsu (great show put on by the Chef), were all wonderful and food and service was amazing. We have been to other Secrets resorts in Mexico and this one was one of the best. Big thanks to all the staff made our trip memorable.

Romantic grounds. We had a great time at secrets bahia mita. barracuda bar at night was chill and tranquil with a good DJ looking up at the stars. large ocean inspired wooden engravings on the grounds. Can see whales breaching like shooting stars from The ocean front pools. large hotel over 600 rooms between dreams and secret side. Make sure to book secrets if you want adults only. Favorite restaurant for seafood bluewater Grill. We went sun-thur which is better because starting on Thursday it was really filling up in the breakfast cafe’s & pool Chairs. Stellar service. Lots of people escaping from wisconson, canada and colder weather. Staff was so nice. Shout out to Luis, Manatee bar. Octavio And Omar, Hitmitsu & Angeles in house keeping. Im came home so relaxed. thank u