The Verandah Resort & Spa

Beautiful , very green resort , rooms are spacious and big . We stayed in room 120 facing rasta beach, amazing views . Buffet Food was very good , plenty to choose from, fresh and very tasty . Out thank you to chefs . I recommend the Grill at the rasta beach, always fresh , good menu . Overall we had a very pleasant and enjoyable stay . We rad in a previous reviews about reception staff being uninterested in new arrivals , sadly I have to agree . Checkin was rushed , two girls at the front deck shown 0 interest up on arrival . Check out … please check your final bill !! We were charged 60 dollars deposit for a room keys , we questioned it and they agreed to refund , there was a “ we apologise “ but again we were made to feel like we inconvenient them for overcharging us . We were told that refund was processed .. Shuttle to get around the resort hit and miss , some days we had to wait over half hour to get from A to B Majority of the staff very friendly and helpful . We stayed 2 weeks and only 3 days we had to hunt for the beach towels around the resort Special thank you to Lenon at the water sports , this guy takes his job very seriously and ensures safety on the beach and in the water , Gill at the buffet who was always welcoming , and Nicole P at the Italian restaurant , Would definitely return to this resort ,

Wow, what a holiday, we will never forget. Rooms were spacious and air conditioning was a life saver. We had a problem with one of the rooms and the air conditioning which was dealt with really quickly. Food was superb and would rate 10/10. Amazing choice every evening in the buffet as well as selection of other restaurants you can book. Theodore Daisy was an exceptional server who made my husband and I amazing coffee every morning. His smiley face and sunny deposition was the perfect start to the day. Pools were clean and well maintained. We tried pickleball a couple of times and the mini golf was fun! I would recommend The Verandah and will definitely be going back. The only thing I would say is that there were several occasions when there were no towels by the pool and I think an ice cream shop/station would be a good addition to the resort. Thanks Antigua, we’ve had the best time x

Having read the mixed reviews on Trip Advisor we were cautiously optimistic. Upon arrival and check-in, our optimism quickly dwindled. The front desk staff was less than welcoming and seemed annoyed by our arrival, providing rapid fire instructions and information with little patience. That being said, during the rest of our stay, the remaining staff deserve all the kudos for making our stay tolerable. You can tell that the majority of the staff try really hard to make the guests happy. However, a well-intention staff cannot overcome poor management. It is clear that the resort is poorly managed. From the lack of pool and beach towels to the hit-or-miss food service and drink quality, certain aspects of hospitality management are sorely lacking. The room, although spacious, had minimal appeal and stained cushions on most of the furnishings. For the amount of money spent, this resort is operating below its price point.

We went in July so it was offseason. We had no trouble getting a seat at the pool or beach ever. The weather was great & our 2 bedroom pool villa was a perfect set up for our 2 adults and 2 college aged adults. The food was good for an all inclusive. We LOVED "LCD The Band," who was their Monday night entertainment. Best night of our trip! They put on a great show! The grounds are really beautiful and the staff were friendly. As a frequent beach traveler, my feedback would be they need pool drink service, to stock towels more often, widen the bar drink menu, leave the gift shop open later--- just minor tweaks for an improved experience. 4.2/5 * for me. I would return!

A lovely hotel with spacious rooms and a chilled vibe. We stayed here for one night before boarding a cruise the next day so didn't get chance to experience all that the hotel had. That said, the hospitality and friendliness of the staff was evident from start to finish. The pool looked lovely. Drinks were strong. Plenty of entertainment but not a raucous place. Beaches were lovely and the starfilled sky magical. The resort is quite spread out so may be more difficult for those with mobility impairment but plenty of regular buggies to transport guests where they needs to go.