The Verandah Resort & Spa

Had a good two holiday and enjoyed on the whole. The problem the hotel has is lack of staff. The main bar at night, where the entertainment happened was understaffed with guest queing for drinks sometimes only one person serving. Also lack of seating. It was a soul less environment. The staff overall were polite and jolly but it seemed the young female staff were curt and sometimes rude and felt they did not want to be there. We were disappointed that it was not entirely "all inclusive". Never been to an AI before where you had to buy beers and soft drinks for the mini bar/ fridge from the expensive gift shop. One resturant was charging $100 a couple for a meal, which we did not go. The beach barbeque was ok but food luke warm. We only went to the Italian once. Had to wait an hour and half for our food and then the fish dish was like leather. The main resturant was busy at times again queing. You need to take something warm to wear as it was very cold with fans as well as air con. Thought the variety of food was good. The Sails and Tails was good food if you could get a reservation. We were told on arrival that the rooms would be cleaned everyday. Our room went two days and had to request a clean on the third. This was mainly because they came about 4.00 -5.00pm and we had already returned to our room so did not want to be disturbed. The room was spacious with largish wardrobe. We enjoyed the mini golf and played most days. The beaches were nice Rasta beach favourite, quiet and always loads of sunbeds. Having said the negatives we did enjoy our stay but would not go back and would not recommend.

Alexandra who works in the gift shop, truly did a phenomenal job and made our visit so special. She helped us pick out a magnet, a bag, a hat, and some clothes for our grandkids, and she did it with such care and kindness. She formed genuine conversations with us, made us feel comfortable and never once rushed us at all. It felt less like a shopping trip and more like chatting with someone we’ve known for years. Her warm spirit and beautiful personality really stood out and meant so much to us. We even took pictures with Alexandra because she made our experience that memorable unfortunately we lost them but we can’t wait to see her again next year so we can take more! She truly made a lasting impression on our hearts. On the other hand Cherise came across as a bit snobbish and didn’t have a smile on her face, which made the difference in service very noticeable. Alexandra’s kindness and professionalism completely elevated our visit, and we are so grateful for her. We look forward to seeing her again next year.

Excellent adult only high quality hotel. Had 4 x exec rooms for a birthday trip which were really spacious & well equipped and we thoroughly enjoyed ourselves. Stunning Sea front views over the beach which had a great team running sailing (hobies, windsurfing, kayaks, SUPs, snorkelling) with equipment always available and team were great fun (Jensen & Terone) always up for organising whatever guests wanted eg sailing & kayak race, beach cricket etc but always had an expert eye on safety). Beach bay is lovely with sea trampolines to sit in with cocktails. Pretty grounds (31 acres) grown by the 16 gardeners from scratch is an amazing achievement and was immaculate. Chefs in all restaurants are very talented even in the buffet with high quality food of many nationalities and styles. Friday night beach party involved a lot of work but the outcome stunning with a live band to entertain. Drinks and cocktails good quality brands. Nothing too much trouble and not too many people in large grounds mean there is always somewhere for relaxing and beds/ towels/water etc always plentiful. Bars & restaurants were staffed by friendly enthusiastic team with stand outs of Leon, Tehron, Selena, Andre. We were randomly asked by a manager if there was one thing we could change and between 8 of us we really struggled to think of anything! If you end up in a room away from any of the facilities there are many electric buggies to ferry you round driven by informative friendly people. Tennis, pickle (incl free lessons) golf and table tennis etc all really good quality. Thanks to the whole team we really hope we get the opportunity to come back!

The Verandah Resort and Spa was a laid-back, relaxing vacation that my wife and I well deserved. The staff was welcoming and friendly throughout our visit to the island. There was a variety of food to eat at the different restaurants on the property. The main pool had enough space for everyone to enjoy without feeling crowded. Lover's Beach was my favorite spot as it offered a variety of water sport activities, or you could relax right on the resort's beach! The 18-hole mini golf added a twist as this was the first time I've seen mini golf at a resort & spa. If you're looking for a laid-back atmosphere, The Verandah Resort & Spa is the place!

We recently stayed at The Verandah Antigua and there’s a lot to love—along with a few things worth knowing before you book. First, the property itself is absolutely beautiful. The grounds are incredibly well kept, and because it’s a smaller, more boutique-style resort, it never felt overly crowded or chaotic. If you’re someone who prefers a quieter atmosphere versus a mega all-inclusive with constant activity and foot traffic, this will likely be right up your alley. The food was also consistently good across the restaurants we were able to dine in. That said, the experience is a bit different from what you may expect from a traditional all-inclusive resort. For example, your in-room fridge is not stocked daily with water or sodas. You receive two complimentary bottles of water upon arrival—and that’s it. There’s also no poolside or butler service, and with no swim-up bar on property, grabbing a drink meant taking a short walk (often uphill) to the nearest bar and bringing it back yourself. Not a deal breaker by any means, but definitely something we had to adjust to during the stay. Restaurant availability was another challenge. Several of the on-site restaurants were closed on multiple days throughout our trip, and securing reservations for the ones that were open proved difficult—even on Valentine’s Day. When I asked why restaurants were closed so frequently, I was met with silence and simply stared at with no response. Unfortunately, the most noticeable part of our stay was the overall demeanor of many staff members. We’ve traveled to a number of all-inclusive resorts and have never encountered this before. While trying to book an excursion, my husband asked if a photo behind the employee was of Rasta Beach and received the response, “I’m facing forward, I don’t know.” Interactions like that were more common than expected. By the end of the trip, we began to associate the attitudes less with intentional rudeness and more with what appeared to be short staffing and overworked team members. In fact, during our final lunch at the buffet, the DJ—who had also been leading water aerobics earlier—was helping pour water for guests. Despite the service inconsistencies, the stunning views and perfect weather ultimately carried the experience. If you’re looking for a picturesque, low-key resort and don’t mind a more self-service style of all-inclusive, The Verandah Antigua may still be a great fit—just go in with the right expectations.