The Verandah Resort & Spa

Truly Paradise. You must try the excursions, book early because they fill up quick. Not very expensive-lots of fun. Tiffany from safari discovery was the best! Some workers at resort worth mentioning: Tissandra, Leon, and Theodore just above and beyond. Cleaning staff so kind. The omelette maker at buffet, FANTASTIC.

We really loved our stay in Antigua. Such a gorgeous island and beaches are to die for. We also really enjoyed our stay at Verandah Resort & Spa and our room in particular. There are definitely more pros than cons to Verandah but the cons are worth mentioning as they should be fixed as could potentially impact your stay. Pros: - Rooms are spacious with huge terraces. Definitely worth upgrading to waterfront waterside Villa! -The entire complex is beautiful and very well maintained. - pool is beautiful plenty of loungers however no umbrellas and direct sun can be an issue - Lovers beach is stunning. Plenty of loungers with umbrellas, never too busy, water sports are free and we highly recommend kayaking or catamaran trip, both great fun! Ask for Captain D! He’s the best at catamaran sailing :) - buffet food was really good, especially at breakfast as plenty to choose from. All of the restaurants and pizza place also very good, lots of choice. - lunch at Sails & Tales especially yummy. - Pelicans Diving! We stayed in waterfront Villa 146, section 16, and you can observe diving pelicans pretty much all day! Amazing experience! - Fridays pink party was great fun! Well worth attending as well organised with delicious bbq food. Cons: - Not enough staff. Waiting times to be served, seated or dealt with at reception desk are too long. You may need to wait to be seated for dinner, order a drink at the beach or being served in general. It’s all because there just aren’t enough people in the complex. - Reception staff are simply not customer focused, dare I say unprofessional. When we arrived it wasn’t too bad although you are told to scan a QR code, given towel and a drink to freshen up but then you must wait your turn. Impersonal. On departure day however the girl checking us out was just not bothered, swivelling on the chair, didn’t ask us once how our stay was, just handed us a bill and that’s it. Really bad customer service. - Staff customer service in general is not good. There were some fabulous people like Theodore in the restaurant and Captain D on the beach who are just lovely, happy and positive. Sadly a number of the remaining staff just don’t seem to be bothered and you’re left feeling like you’re an inconvenience rather than a paying guest. This goes to reception, restaurant and bar staff. However all of our buggy drivers and water sports crew were lovely! Would we come back to Verandah, yeah I think we would as the pros outweigh the cons, but we would consider other resorts too!

Captain "D" in Watersports at the Veranda Antigua is a great ambassador for not only the Veranda resort, but for Antiqua and the Antiguin people writ large. He is by far the busiest, most knowledgeable and most popular staff member at the beach. To be clear, all of the staff were very friendly and helpful, so my glowing review of Captain "D" simply means that he was outstanding among a very friendly and helpful staff. Give that young man a raise AND a promotion.

A couple of days in to a 11 day family holiday, but just writing a quick review as some on here have been mixed. 1. The welcome by the team at reception was super friendly and very chill (with a nice, iced rum punch!). 2. The resort is absolutely stunning. 3. Beach bbq on the first night - great fun. 4. All food has been excellent. 5. Everyone working in bars, restaurants, driving buggies, sorting water sports and keeping the resort spotless have been super friendly. 6. The rooms are lovely with a nice, genuine Caribbean feel. Heading to the coffee shop on the way down to the beach shortly - what’s not to love… If you’re coming to stay - you’re very lucky. Relax and enjoy The Verandah vibe - we’re very glad we’re here : )

The Verandah is absolutely breathtaking! This was our first time visiting and we just fell in love. The wait staff were always personable and fun. I would highly recommend the Hobie cat sailboat ride and taking the 10 minute walk to see Devils Bridge. We also walked down to see Long Beach. Lovers beach was our favorite along with the main pool/bar. The Verandah definitely has more of a relaxing trip vibe than “party” - but we enjoyed every second!