Grand Velas Boutique Los Cabos

Writing this on our last day here Grand Velas Boutique in Los Cabos, and while I wanted to love our experience, it ultimately fell short of expectations. Starting with the cons, the room service was terrible—honestly, don't even bother ordering. The food itself was mediocre. Food would come cold or soggy, nachos were like cold soggy mush, burger was overdone .. pasta was inedible.. Additionally, we found ourselves repeatedly requesting more bottles of water everyday, not sure why we weren’t getting it restocked. A major bummer was the atmosphere. The hotel was pretty quiet with no nightlife activities, such as live music or entertainment, which would have added to the experience. For the price we paid, we really wanted to be blown away, but that didn't happen. Even the Michelin-star restaurant did not meet our expectations; it took an eternity to get through the meal, 10-15 minutes in-between each tiny bite course.. we were getting tired and we left feeling underwhelmed and hungry—sadly, not what we had anticipated. On a positive note, the room itself was nice and spacious, and the pool area was lovely. The food at Velas 10 restaurant was quite good, which was a nice highlight during our stay. The staff is all very nice and our massage was great. In summary, we truly wanted to love this hotel, but several aspects of our experience were disappointing. For the amount we paid per day for what we thought would be the ultimate all-inclusive experience, we expected much more from our stay. We have stayed at Le Blanc, Garza Blanca, Waldorf Astoria etc. we come to Cabo every 6 months and it’s truly our happy place. I definitely recommend a less expensive hotel that’s more lively and instead spend the extra money and opt to enjoy the amazing restaurants outside the hotels. El Huerto, Torote, Metate, Acre, Flora Farms, Rosa Negra and all the cute local mom and pop places. For us sadly we wouldn’t return to this hotel again..

Grand Velas Boutique lived up to the hype. The minute we got there we were treated with great service, I felt like I didn't have to pick up my bag or do one thing for myself the whole trip. They greeted us with an extravagant welcome drink, showed us to our room, and we explored from there. The room was outstanding, and the entire property was so beyond clean I couldn't believe it. Staff was always friendly, the food was PHENOMENAL (coming from a picky health nut). The poolside service was great, I felt like I never had to ask to get my water filled. We attended a cooking class at Loto and the chef was awesome. At every dinner, the chef would come out after we finished our meal to ask how our experience was, which was a great touch. The gym was fabulous.. something I always look for on vacation. Zero complaints. I've stayed at 5 star hotels all over the world and this one definitely falls in a top 5. Brandon, our main host, was the best! He was so attentive, got us whatever we needed, and he had such a nice accommodating personality. My best friend is pregnant and not only did he surprise her in the room with a macaron gift, but he gave her a gift at the end of our trip for her baby girl - this was so unnecessary yet such a great touch. Itzel was who I communicated with before the trip and she was so helpful in getting us reservations, activities, etc. I can't say enough good things. The only thing I will say (and by no means a complaint, just something to note) is the resort is very quiet. Being all inclusive, you won't see party animals at the pool. You won't see people going crazy all day. It was very laid back and most people kept to themselves. If you want a little more action and kid friendly, stay next door at the main hotel. But if you want a peaceful, relaxing, 5 star stay - stay at Grand Velas Boutique.

Incredible stay! Brendan our concierge made our stay so easy and delightful. Shoutout to Pablo at breakfast - his pleasant disposition and cheerfulness made a great start to the day! Stunning hotel and amenities. I hope to return to this resort very soon.

I can usually find fault with most anything, I looked hard, the Boutique was an outstanding hotel, providing world class amenities and service, we will be back!

We thoroughly appreciated our stay, as the cuisine and service were exceptional, and the ocean views were truly breathtaking. Our Concierge, Brandon, provided outstanding assistance. I highly recommend this hotel to anyone looking for a relaxing escape.