Marquis Los Cabos

This hotel is fantastic! In every way!! We could not have asked for more. We've been to Mexico at least 20 times but this was our first trip to Cabo (typically we stay in the Riviera Maya.) We've tried every AI chain around (Iberostar, RIU, Dreams, Sandals, Royalton, Hard Rock, Barcelo, Valentin ...) and this was by far one of the nicest. As everyone has mentioned, the customer service from the Staff is unparalleled. Special shout out to Rogelio, who helped me set up all of my dinner reservations before arrival and also put me in touch with the appropriate people to arrange transfers; Adriana at Vista Bellenas who remembered our names and room numbers from Day 1 and stopped to have meaningful conversation with us, every morning; Sergio at the pool who kept our drinks flowing all day and Erik, our server at Del Canto, who provided us with the most fabulous birthday dinner experience. Honestly, we did not have a single bad interaction with the staff. Everyone was pleasant and happy to help! We are a family of foodies (my husband is an aspiring chef and in culinary school) and we felt like all of the food was top notch (especially for an AI hotel.) We appreciated that the breakfast buffet was "specialized", offering different hot options every morning, and didn't feel like it was mass produced and then slapped under warming lights. We ate at the Mexican dinner, Italian dinner and Sakke dining table (not teppanyaki) and found them all to be very good. As weird as it sounds, highly recommend the steak at the Italian restaurant. Also, all the sushi options and seared tuna at Sakke were fabulous. We also did the 7-course French tasting menu at Del Canto. It was *French kiss* fabulous and worth every penny of the extra charge. By far, the nicest evening we had there!! If it fits your budget, don't sleep on this one!! We were surprised to see empty tables. Also, don't try to have the chef cater to your likes and dislikes. I'm new to the world seafood - and most definitely never would have ordered several of the dishes that were presented - but I went in with an open mind and the idea that I would try everything and I was blown away at how good it all was! Kudos to the chef, for sure!! Our only real dining disappointment was Bacalao (seafood.) There was no menu to order from. We were informed when we arrived that it was a set, 5-course tasting menu. Not only did this lead to a dinner of items that people would not have preferred to eat but the food was generally not good. The only thing we enjoyed was the appetizer (3 bites of different types of raw seafood on crackers). It was very tasty, but also super small - bites were literally the size of a thumbnail - so we were disappointed we couldn't have more. The catch of the day was wayyy overcooked and so dry we could barely swallow it. The soup was super fishy. We left there still hungry and super cranky. We definitely do not recommend it and would actually recommend the hotel do away with this offering. Our only - small - complaint was that we had a hard time figuring things out. We asked several times for a map and/or a program that would show us what was happening every night, but were repeatedly told there was no such thing. We were there for 2 days before we accidentally discovered the coffee shop. (Pro tip: there's a "free library" where you can take or leave a book in the coffee shop!) We felt like we missed out on some of the evening activities because we didn't know they were happening until it was too late. We've been to other hotels where everything is on their app, so I even tried looking for an app in the app store and could not find it. It wasn't until the last day that I discovered a piece of paper they had apparently given me at check in (tucked into my passport and obviously forgotten about in the excitement) that said, "scan this QOR code" to find menus, room service options, map and activity schedule. I'm not sure why we were told such things didn't exist, but pay attention to the stuff they give you at check in because that certainly would have been helpful in the beginning!! If you're on the fence - don't be. You will not be disappointed. Book your vacation, now!!

The entertainment crew was amazing!!! Jared, Esmeralda, Katya, and Monte are so fun and friendly!!! Great activities and energy! The pool service was quick and friendly as well! We would love to come back!!

The resort was amazing from start to finish. Service was impeccable as was the food. Plenty of activities offered throughout the day by staff. The pools were amazing. Night time entertainment and themed dinners were great. Highly recommend for anyone looking for a relaxing getaway.

The Marquis was wonderful just as expected! This was our second stay here and we were not disappointed. Each and every staff member went above and beyond to ensure we had an enjoyable stay. We stayed for our honeymoon this time and were welcomed with a banner on our door and wine and chocolates waiting for us when we arrived- such a thoughtful surprise! The Marquis is a quieter resort, with gorgeous ocean views, art scattered around the property, and wonderful staff. The breakfast buffet at Vista Ballenas was a great start to each morning. Dos Mares had the best lunch options served poolside! Concierge was very helpful in explaining different excursion opportunities and booking the one that best fit what we were looking for. Thank you to both of the Sergio's and Arturo who tended to our needs poolside- awesome hospitality and so friendly! Monty from the activities team kept us updated and included in all activities. Donald and Alejandra from Sakke were friendly and provided great service.

Marrcroz is the BEST! She has waited on us at the pool each day. Service is impeccable, drinks amazing, and the food wonderful; especially the pizzas ! Cannot say enough about Marrcroz!!