Sandals Grande St. Lucian

Just returned from another great trip to the Sandals Grande St. Lucian. I am an Emerald level member with the Sandals Select program and this is the fourth visit to the resort. We had booked the Swim Up Lover's Lagoon Club Level (HR) category. The resort and that room type, along with many other categories on one side of the resort were under total renovation. The rooms were stripped down to the walls so they'll be totally new rooms. As a result, we were upgraded to a butler category, the Rondoval Villa and a wonderful surprise. A big shout out to a number of staff members, starting with our lovely Butler's, Malaika and Michelle. Also, the playmakers pool entertainment staff were great as they do an awesome job keeping people engaged and entertained during the day while hanging out at the pool. Big shout out to Neville, Cassis and Leana. The bartenders that we had the most engagement were awesome which includes Remy at the pool side bar and Denson at the lobby bar. We didn't get to see Peter this trip as he wasn't working the days we were there but he's a legend. A final shout out to Nicholas, who is a very pleasant breakfast staff member at Toscanini's, the Italian restaurant at night and sit down menu order breakfast option. We look forward to going back to and experiencing the newly renovated rooms in the near future!

Luther was absolutely AMAZING! So kind, welcoming and positive. We celebrated our anniversary and birthdays amd he set up for them.

We are visiting for our honeymoon and had dinner at Toscanis for some Italian. Julieta was our server and was absolutely amazing with her service, making sure we got to taste everything we wanted. The risotto was our favorite and the arancini was a close second. We couldn’t choose between the entrees so she brought us multiple which was awesome, and all of them were delicious! 10/10 recommend!

Our stay at Sandals Saint Lucia Grande was beautiful. The left beach is beautiful with perfect sand. The captains for the daily snorkeling, water skiing, and wake boarding were amazing especially Captain Derrick who took us out on a night snorkeling excursion! So cool! We were a bit disappointed that the resort was under construction (which we were unaware of) and was much less busy than expected. There were not a ton of bars available in the evenings after dinner, but other than that everything was great. Looking for a killer drink go see Orion in the pub most nights. Need a fun frozen pool drink? Go see Remy for a StripClub Sandwich or Matthew for a or a BBC! Want to laugh your face off? Go to Kimono’s and ask for Chef Ruben. The most adult Hibachi experience we’ve ever had! This is our 2nd Sandals trip and we have Antigua booked for 2027!

While the staff was GREAT and very professional!! There were a few things that made this stay not so great. First, in the middle of the day they decided to change locks on all the rooms without first informing guest. We were there for a wedding and were in the middle of preparing to attend a gathering for all the wedding guests (that started at a particular time) when the locksmith showed up while I was in the shower to change the lock (and therefore, kept my room door open while I was forced to hide in a corner to get dressed with a stranger in the room and door open.. OR miss the wedding event. Second, later in the week an article of clothing belonging to my wife went missing and was never found. My wife got her clothes out for a cruise we were doing later in the evening and after we returned to our room.. her shirt was missing.. and never found (despite security cameras being positioned right outside our room) **Sandals is apparently still investigating this, although we are no longer at the resort and have returned home. this was very inconvenient and the minimal compensation ($40 room credit) did not match the disruption to our vacation and personal invasion of privacy we felt. We had other family and friends that stayed at the other sandals resorts on the island and even though we tried to do several events together, sandals final shuttle back to the other resorts ends at 10PM.. despite the fact that activities on the resort go beyond that time.. meaning if you are on a different resort you really can't participate after your "shuttle curfew" Sandals should really consider their own shuttle service...at least for after hours and not force customer to pay the whopping $40 per person (or more) to catch a taxi There are also not enough events to fully entertain.. yes there is one or two poolside activities during the day.. but maybe throw in a couple daytime shows or add a movie theater or something else.. by the end of the week we kind of got bored. Again.. the staff is great and very attentive but the resort was not so great and I would not stay again